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Information Technology Associate Jobs in Guam (NOW HIRING)

Kina'ole Foundation

GU · On-site

Assist in the migration of IT systems from Legacy networks to JRM PE or PSNET. The goal is to ... Cisco Certified Network Associate (CCNA)Secret clearance is required. GPSI is an equal opportunity ...

Veiovis, LLC.

GU · On-site

$16.75 - $21.25/hr

Coordinates with IT Support Services and Infrastructure staff as needed to resolve problems and to ... Education and Experience: 1. Graduate of Associate Degree or two (2) year course in related field ...

Tyto Athene, LLC

911 Network Engineer Field Technician

Hagatna, GU · On-site

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 10 years of experience in IT systems, Telecommunications, and networking. Experience in ... Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Certified Fiber Optic ...

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Information Technology Associate information

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Guam? The most popular types of Information Technology jobs in Guam are:
What cities in Guam are hiring for Information Technology Associate jobs? Cities in Guam with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Guam as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Network Administrator - Secret Clearance Required

Kina'ole Foundation

GU • On-site

Full-time

Posted 13 days ago

Job description

GPSI Guam is a Professional Technical Services Company, headquartered in Hagåtña, Guam. We are a SBC Native 8(a) and HUBZone certified, Small Disadvantaged Business providing Program/Project management, administration, management, technical support, general contracting, logistics, commodities, and training resources. GPSI is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. GPSI offers a competitive salary and comprehensive benefits package that includes:Health insuranceDental insuranceLife insurance401K...and much, much more! This position is in-person in Guam.  Duties and Responsibilities:Administer, operate, and maintain JRM network equipment, and associated systems on the JRM PE and PSNET networks. All change actions will be documented via RFC and in a continuous maintenance log available to all CIO (J6) personnel.Update drawings and configuration control documents as required to maintain as-built drawings in a continuous state of accuracy.Perform software and hardware upgrades as required on all network devices to ensure all Information Assurance Vulnerability Alerts (IAVAs) and similar documents, Computer Task Orders (CTOs), and other security related tasking is applied as required by current Government directives. Ensure system documentation is updated as required to reflect that application of any upgrades.Work with the Regional Information Assurance Manager (IAM) and assistants to provide technical guidance for the completion of various related security documents for all changes, etc. (RMF)Develop documentation, coordinate application, and implement directed network configuration management standards as they apply to JRM IT infrastructure throughout the Region. Coordinate with network transport administrators and associated personnel to ensure information required for network configuration management is maintained in an accurate and complete condition.Assist in the migration of IT systems from Legacy networks to JRM PE or PSNET. The goal is to eventually remove all IT systems from Legacy networks and shut them down. Work toward upgrading the Legacy systems to make them adhere to JRM PE or PSNET IT standards so they can be migrated. Qualifications:Minimum five (5) years of experience with Cisco networking equipment Minimum Baseline Certifications: CompTIA Security+Minimum Operating System Certification: Cisco Certified Network Associate (CCNA)Secret clearance is required. GPSI is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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