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Information Technology Apprentice information

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$26

How much do information technology apprentice jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for information technology apprentice in Texas is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.18 per hour, depending on experience, location, and employer.

What is an information technology apprentice?

Information Technology Apprentices are individuals who are gaining practical work experience and technical training in the IT field while often studying towards relevant qualifications. They typically work under the supervision of experienced IT professionals and assist with tasks such as troubleshooting, system installations, software updates, and technical support. These apprenticeships provide hands-on learning, allowing apprentices to develop real-world skills needed for a career in IT. Most apprenticeships last from one to two years and can lead to permanent roles or further education.

What types of projects and tasks can an information technology apprentice expect to work on during their apprenticeship?

As an Information Technology Apprentice, you can expect to be involved in a variety of hands-on tasks such as troubleshooting hardware and software issues, assisting with network setup and maintenance, and supporting end-users with technical problems. You might also help implement security protocols, participate in software installation or updates, and document IT procedures. Apprentices typically work closely with experienced IT professionals, allowing them to learn industry best practices while contributing to real-world solutions. This collaborative environment provides valuable exposure to different IT specialties and can help guide your future career path.

What are the key skills and qualifications needed to thrive as an information technology apprentice, and why are they important?

To thrive as an Information Technology Apprentice, you need a foundational understanding of computer systems, networking, troubleshooting, and often a relevant associate degree or coursework. Familiarity with operating systems (like Windows and Linux), basic scripting, and common IT tools such as ticketing systems and remote support software is typically required. Strong problem-solving abilities, eagerness to learn, and effective communication skills set candidates apart in this role. These skills are crucial for adapting to rapidly changing technology environments and providing effective support to end-users.

What is the difference between Information Technology Apprentice vs Network Technician?

AspectInformation Technology ApprenticeNetwork Technician
CredentialsHigh school diploma or equivalent; some certifications may be preferredAssociate degree or certifications like CompTIA Network+
Work EnvironmentEntry-level, training-focused, often in office or lab settingsHands-on, technical environment involving network setup and maintenance
Employer & Industry UsageInternships, training programs, entry-level roles in IT departmentsIT service providers, corporate networks, telecommunications companies

The main difference is that an Information Technology Apprentice is in a training or entry-level phase, focusing on learning and developing skills, while a Network Technician is a more experienced role responsible for maintaining and troubleshooting network systems. Apprentices often work under supervision, whereas Network Technicians perform technical tasks independently.

What are the most commonly searched types of Information Technology jobs in Texas?

The most popular types of Information Technology jobs in Texas are:

Infographic showing various Information Technology Apprentice job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,785 per year, or $17.7 per hour.

Associate IT Support Specialist

Houston, TX

Beyond Finance
Finance and Insurance • 1 - 5K employees
Learn more about Beyond Financeexternal

Full-time

Re-posted 15 days ago

Beyond Finance rating

8.5

Company rating: 8.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

About Beyond Finance

Beyond Finance is a next generation financial services company. Our goal is to provide financial peace of mind to our clients by giving them simple and transparent financial products that are customized to their individual circumstances.

We are in constant pursuit of "disruptors" that will help us get to the next level. Our workforce includes celebrated, diverse talents working towards the common objective of developing something transformational for the debt relief industry.

Our team spirit and culture are what set us apart as a company. We love what we do, and we have fun doing it.

About the Role

We are seeking an Associate IT Support Specialist able to contribute towards Beyond Finance's ambitious growth. This is an in-office position, five days a week. You will be hands-on, focused on minimizing end-user downtime, optimizing production uptime and improving user experience.

What You'll Do

The Associate IT Support Specialist will help with the following:

Onsite Success & Hardware Ownership:

  • Office Tech: Installation and maintenance of office networking, conferencing equipment, AV equipment and workstations ensuring all equipment are mission-ready.
  • Onboarding Experiences: Ensure best-in-class tech experiences for new hires during training sessions. Including device setup, first-time logins, and equipment distribution.
  • IT Representative: You will be end-user facing and provide white-glove level of support with a  responsive, communicative and professional attitude. 
  • Inventory Management: Maintain a meticulous inventory of all tech equipment and ensure we are properly stocked with necessary devices and peripherals.

Troubleshooting & System Administration:

  • Endpoint Management & Imaging: Assist with the deployment of software and security patches on Mac and Windows machines. Effectively deduce down-time with remote imaging tools. 
  • Troubleshooting: Identify and resolve OS, software and hardware issues for Windows and MacOS. 
  • Identity and Access: Manage and troubleshoot SSO issues relying on your experience with SAML and SCIM.

Projects & Automations:

  • Scalable Remediations: Learn to identify and resolve endpoint/networking issues at scale by using DEX platforms and scripts. You will be encouraged and mentored to properly develop scripts using bash and powershell.
  • Refine Processes: Help identify manual processes which can be automated using our existing platforms/toolset.
  • Project Development: Contribute action plans for approval. You will be encouraged to be a driver and suggest paths forward. 
  • Documentation: Maintain the "Source of Truth" by creating/updating clear, concise knowledge base articles for both end-users and the internal IT team.

Incidents & Escalations:

  • Assist: Monitor escalation channels and queues to provide T1/T2 support channels.
  • Mentor: Share best practices and troubleshooting knowledge with T1/T2 peers.
  • Escalate: Identify issue trends and bugs to IT Engineering and Security teams.
  • IT Apprenticeship: Assist IT Engineers with investigations and incidents involving Google Workspace, Slack, Zoom and AD/MDM.

What We Look For

  • 3 years of experience in IT support. You know how to quickly resolve issues with Windows/Mac hardware as well as networking issues.
  • You have worked with some of the following, Call Center Software, SSO, MDM, Powershell, Bash, Google Workspace, Azure, OS Imaging, Windows, MacOS.
  • You enjoy the challenge of solving a new problem and will take pride in understanding its cause and how to prevent it.
  • You have experimented with (or are highly motivated to learn) scripting languages like Python, Bash, or PowerShell.
  • You take the time to break-down complex technical issues and will provide guidance when appropriate to reduce future issues.
  • You don't wait for a task list; you see a messy server rack or an outdated manual and work with a sense of urgency.

What Beyond Finance employees say

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