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Information Security Support Analyst Jobs in Raleigh, NC

Infojini Consulting is recognized as one of the fastest growing IT services and software ... NCDOT is seeking an Expert Level Specialist Support Analyst for a 12 month engagement to provide ...

... Security Center and IP cameras, SV32 devices, door aggregators and all system components deployed ... Communicating technical information to a variety of internal and external stakeholders both ...

IT Support Analyst

Raleigh, NC · On-site

$26 - $34/hr

Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician ... Strong problem-solving and analytical skills. * Excellent written and verbal communication skills.

Infojini Consulting is recognized as one of the fastest growing IT services and software ... Knowledge of user account security. Understand active directory, and network communication ...

Essential Job Duties The IT Technical Support Analyst plays a critical role in delivering advanced ... updates, and security compliance. * Diagnose and resolve complex endpoint management ...

May provide routine and non-routine support for a broad range of information related technologies ... Analyst and Specialists Initiates Major Incident Process (MIP) communications and conference ...

Overview FMI Corporation is seeking an IT Technical Support Analyst to provide onsite support for ... Follow FMI security policies, operational standards, and confidentiality requirements.

Overview FMI Corporation is seeking an IT Technical Support Analyst to provide onsite support for ... Follow FMI security policies, operational standards, and confidentiality requirements.

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Information Security Support Analyst information

See Raleigh, NC salary details

$38.9K

$94K

$153.6K

How much do information security support analyst jobs pay per year?

As of Sep 11, 2026, the average yearly pay for information security support analyst in Raleigh, NC is $93,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $111,300.00 per year, depending on experience, location, and employer.

What does an information security support analyst do?

An Information Security Support Analyst is responsible for helping protect an organization's computer systems and networks from security breaches and cyberattacks. They monitor security tools, respond to alerts and incidents, assist with vulnerability assessments, and help enforce security policies. Their tasks often include troubleshooting security issues, maintaining security documentation, and providing support to employees on best security practices. By doing this, they play a key role in safeguarding sensitive data and ensuring compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an information security support analyst, and why are they important?

To thrive as an Information Security Support Analyst, you need a solid understanding of cybersecurity principles, threat analysis, and incident response, often supported by a degree in IT or cybersecurity and relevant certifications like CompTIA Security+ or CISSP. Familiarity with security information and event management (SIEM) tools, firewalls, and endpoint protection systems is typically required. Strong analytical thinking, attention to detail, and effective communication skills help analysts interpret complex data and collaborate with technical and non-technical stakeholders. These skills and qualifications are crucial for quickly identifying and mitigating threats, ensuring organizational data and systems remain secure.

How does an information security support analyst typically collaborate with other IT teams to resolve security incidents?

Information Security Support Analysts frequently work alongside network administrators, system engineers, and help desk staff to investigate and resolve security incidents. When a security alert arises, they coordinate with these teams to gather logs, analyze suspicious activities, and implement remediation steps. Effective communication and a clear understanding of each team's responsibilities are essential to ensure a swift and thorough response. This cross-functional collaboration not only resolves incidents efficiently but also helps prevent future vulnerabilities.

Security Support Analyst

Raleigh, NC

Infojini Inc
Recruiting and Staffing Services • 51 - 200 employees

Full-time

Re-posted 13 days ago


Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Description:

NCDOT is seeking an Expert Level Specialist Support Analyst for a 12 month engagement to provide second level support with the DOT IT Enterprise Applications Team. The support consists of documenting and coordinating activities with respect to the installation and configuration of Genetec Security Center and IP cameras, SV32 devices, door aggregators and all system components deployed for FACS project.

Support to the Enterprise Application team, in respect to the installation and configuration of Genetec Security Center and IP cameras SV32 devices, door aggregators and all system components deployed for FACS project.

Receiving, logging and fully documenting requests for support from help desk, other service delivery staff and/or users; investigate problems and other requests for support from the deployment/project team and determine appropriate actions to be taken.

Escalate 3rd party software and hardware issues to Application Owner; insuring proper attention is given to the issue depending on severity and impact to project schedule.

Assist in the creation of document(s) which details the information architecture, the network ids, the building locations, installation documents, configuration documents and all other project documents required for the Enterprise Applications team.

Must have the ability to capture incidents and issues identified by the project with the ability to document resolution(s) for the team leader providing weekly status reports to Management.

Qualifications

Required Skills:

BS/BA or equivalent work background plus IT Support experience and enterprise software environment or equivalent

Experience with Genetec Security Center preferred

Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint)

Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required]

Ability to learn complex business functions

Computer Science Degree or related discipline; professional certification

Additional Information

All your information will be kept confidential according to EEO guidelines.


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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006