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As of Sep 9, 2026, the average yearly pay for information security ninja in the United States is $126,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $145,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Information Security Ninja job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $126,833 per year, or $61 per hour.

IT Help Desk Support - Level I (MSP)

Renton, WA • On-site

K2 Staffing
Recruiting and Staffing Services • 11 - 50 employees

Full-time

Re-posted 15 hours ago


Job description

Job Summary:
K2 Staffing is a leading IT Solutions Company in the Renton & Kent, WA areas. They are seeking a temporary Helpdesk Support Level I technician to assist customers with technical issues and manage service tickets until closure.
Responsibilities:
• Front line defense with customers calling in with technical issues
• Ability to properly hand calls off to more experienced technicians when needed
• Following tickets through the process until closure.
• Password resets
• IP Phone setup
• PC setup (i.e. software install, adding domains, etc)
• IT equipment installation
• Printer install (Canon/HP)
• Assisting onsite technical lead with various IT-related projects.
• New User On-boarding
Qualifications:
Required:
• 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
• General understanding of software installation
• General understanding of printer installation
• Excellent customer service skills (courteous, tactful, and professional demeanor).
• Excellent written and verbal communication skills, with experience presenting to groups.
• Reliable work ethic.
Preferred:
• Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
• Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
• Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc.
Company:
K2 Staffing provides staffing and recruitment services focused on construction, engineering, and related professional roles. Founded in 2019, the company is headquartered in Carlsbad, USA, with a team of 2-10 employees. The company is currently Early Stage.