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Information Desk Associate Jobs in Mobile, AL (NOW HIRING)

Brett/Robinson

Guest Care Lead

Orange Beach, AL · On-site

... accurate information regarding policies, building amenities, and local area points of interest ... Serve as a lead resource for Service Desk associates during assigned shifts. • Provide guidance ...

PCH

Assistant Front Office Manager

Mobile, AL · On-site

Coach, develop, and inspire Front Desk associates while fostering a culture of accountability ... For further information, please review the Know Your Rights notice from the Department of Labor.

Orangetheory - Franchise #0157

Sales Associate

Daphne, AL · On-site

$12 - $17/hr

... calls for more information or who expresses even the slightest bit of interest in improving ... Working at our front desk which includes answering phones and talking to members among other tasks

Orangetheory - Franchise #0157

Sales Associate

Daphne, AL · On-site

$12 - $17/hr

... calls for more information or who expresses even the slightest bit of interest in improving ... Working at our front desk which includes answering phones and talking to members among other tasks

CLUB4 Fitness

Assistant General Manager

Mobile, AL · On-site

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Maintain strict confidentiality of proprietary and/or sensitive information. * Partner with GM and ...

CLUB4 FITNESS

Assistant General Manager

Mobile, AL · On-site

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Maintain strict confidentiality of proprietary and/or sensitive information. * Partner with GM and ...

CLUB4 Fitness

Assistant General Manager

Mobile, AL · On-site

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Maintain strict confidentiality of proprietary and/or sensitive information. * Partner with GM and ...

CLUB4 FITNESS

Assistant General Manager

Mobile, AL

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Maintain strict confidentiality of proprietary and/or sensitive information. * Partner with GM and ...

CLUB4 FITNESS

Assistant General Manager

Mobile, AL

Yes (Childcare Associates & Managers, Front Desk Associates, MODs, and AGMs) FLSA Status ... Maintain strict confidentiality of proprietary and/or sensitive information. * Partner with GM and ...

Extended Stay America

Housekeeper Part Time-101020

Daphne, AL · On-site

$12.25 - $15.75/hr

... associates. * Cleans assigned guest rooms with adherence to company standards, policies and ... Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ...

Extended Stay America

Housekeeper Part Time-101020

Daphne, AL · On-site

$12.25 - $15.75/hr

... associates. * Cleans assigned guest rooms with adherence to company standards, policies and ... Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ...

Extended Stay America

Housekeeper Part Time-101020

Daphne, AL · On-site

$12.25 - $15.75/hr

... associates. * Cleans assigned guest rooms with adherence to company standards, policies and ... Reports all maintenance issues directly to the front desk and/or manager on duty. * Reports any ...

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Showing results 21-40

All JobsInformation Desk Associate JobsInformation Desk Associate Jobs in Mobile, AL

Information Desk Associate information

See Mobile, AL salary details

$14

$21

$32

How much do information desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for information desk associate in Mobile, AL is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.

What are popular job titles related to Information Desk Associate jobs in Mobile, AL?

For Information Desk Associate jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Information Desk Associate jobs in Mobile, AL look for?

The top searched job categories for Information Desk Associate jobs in Mobile, AL are:

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Information Desk Associate jobs near you

Guest Care Lead

Brett/Robinson

Orange Beach, AL • On-site

Full-time

Re-posted 3 days ago

Brett/Robinson rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

6th of 21 rated holiday rentals

Job description

Essential Functions & Responsibilities
Guest Care Experience
  • Serve as a professional representative of Brett/Robinson, demonstrating courtesy, tact, discretion, and professionalism in all interactions.
    • Provide direct guest and owner assistance during check-in, check-out, and throughout their stay.
    • Address guest concerns and service recovery needs, escalating to the Guest Care Manager when necessary.
    • Provide accurate information regarding policies, building amenities, and local area points of interest.

Operational Support
  • Assist with daily Service Desk operations to ensure smooth guest flow and consistent service standards.
    • Maintain strict key control and follow all security procedures.
    • Accurately enter and maintain reservation, guest, and operational data in required systems.
    • Assist with cash drawer control, audits, and proper handling of payments.
    • Monitor desk activity and help ensure policies and procedures are followed consistently.
    • Monitor Sundries/Shore Shoppe responsibilities.

Leadership & Cross-Coverage
  • Serve as a lead resource for Service Desk associates during assigned shifts.
    • Provide guidance and support to associates on guest interactions and operational questions.
    • Act as cross-coverage for the Guest Care Manager, performing management duties as assigned or during absences.
    • Observe problem situations and assist in identifying lessons learned or process improvements.

Professional Standards & Safety
  • Attend departmental meetings, leadership discussions, and required training sessions.
    • Perform all work with a high level of accuracy, professionalism, and attention to detail.
    • Follow all safety standards and immediately report hazards or incidents.
    • Perform other duties as assigned by management.

Working Conditions
  • Guest Care Leads must be able to work assigned schedules, including weekends and holidays.
    • Service Desk hours typically range from 7:00 AM to 11:00 PM, seven days per week (varies by building).
    • Overnight shifts (11:00 PM - 7:00 AM) are staffed separately.
    • Uniforms and safety shoes are required and provided by Brett/Robinson; uniforms must be clean, pressed, and properly fitted.
    • Conservative hairstyles, makeup, and jewelry are permitted.

Physical Requirements
  • Ability to perform physical activities that require moving one's whole body, such as climbing, lifting, balancing, walking, stooping, kneeling, squatting, pushing, and pulling. Activities often also require considerable use of the arms and legs, such as in the physical handling of materials, climbing stairs, and kneeling. Ability to lift, carry, or move up to 40 pounds on a regular basis.
  • Ability to use janitorial and office supplies/products on a regular basis.
  • Ability to operate standard office equipment, including computers, phones, and other necessary devices.
  • Ability to work in a client-facing environment for extended periods of time, including exposure to heat, humidity, and inclement weather.

Minimum Requirements
  • High School Diploma or GED required; prior experience in guest services, hospitality, or customer service preferred.
  • Ability to communicate professionally with guests, owners, and team members.
  • Ability to manage escalated guest concerns and supporting operational problem-solving.
  • Basic math and cash-handling skills, including audits and payment processing.
  • Proficient in computer systems used for reservations, reporting, and operational management software.
  • Highly detail-oriented with strong organizational skills, and ability to multitask in a fast-paced, guest-facing environment
  • Reliable transportation with ability to use personal vehicle for company related tasks when necessary.

The responsibilities listed are not exhaustive and may be modified or expanded based on organizational needs.
Acknowledgment
I affirm that I meet the minimum requirements for this position and am physically, intellectually, and emotionally capable of performing its essential functions. I accept this role with Brett/Robinson Gulf Corporation.
Print Name:
Employee Signature:
Date:
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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