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Information Assistant Jobs in Delaware (NOW HIRING)

Simon Eye Associates

Medical Assistant / Tech

Wilmington, DE · On-site

$17.25 - $22/hr

Provide patients with proper lens wear and eye care information. * Assist patients with contact lens orders by explaining their benefits and providing cost comparison information. * Process contact ...

Simon Eye Associates

Medical Assistant / Tech

Middletown, DE · On-site

$16.75 - $21.50/hr

Provide patients with proper lens wear and eye care information. * Assist patients with contact lens orders by explaining their benefits and providing cost comparison information. * Process contact ...

Simon Eye Associates

Medical Assistant / Tech

Middletown, DE · On-site

$16.75 - $21.50/hr

Provide patients with proper lens wear and eye care information. * Assist patients with contact lens orders by explaining their benefits and providing cost comparison information. * Process contact ...

Bayhealth

File Room Assistant

Milford, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Health Information Assistant is involved in many different areas pertaining to the medical record process. Using guidelines in accordance with hospital policy, the DI File Room Assistant performs ...

Bayhealth

File Room Assistant

Milford, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Health Information Assistant is involved in many different areas pertaining to the medical record process. Using guidelines in accordance with hospital policy, the DI File Room Assistant performs ...

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All JobsInformation JobsInformation Assistant JobsInformation Assistant Jobs in Delaware

Information Assistant information

See Delaware salary details

$8

$21

$46

How much do information assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for information assistant in Delaware is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.60 per hour, depending on experience, location, and employer.

What are some common challenges information assistants face when managing multiple information requests simultaneously?

Information Assistants often handle a high volume of inquiries from different stakeholders, which can make prioritizing tasks challenging. Balancing the need for accuracy with quick response times is essential, especially when requests are complex or require coordination with other departments. Developing strong organizational and communication skills helps manage these demands effectively and ensures that all queries are addressed in a timely manner.

What is an information assistant?

Information Assistants are professionals who help individuals access, locate, and use information resources in settings such as libraries, educational institutions, or information centers. They assist with inquiries, guide users to appropriate materials, maintain information databases, and support administrative tasks related to information management. Their role requires strong communication, organizational, and customer service skills, as well as familiarity with information technology systems. Information Assistants play a crucial part in ensuring that patrons or staff can efficiently find and use the information they need.

What is the difference between Information Assistant vs Library Assistant?

AspectInformation AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; some positions may require library science coursework
Work EnvironmentOffices, information centers, or corporate settingsLibraries, educational institutions, public or academic libraries
Employer & Industry UsageGovernment agencies, corporations, non-profitsPublic, academic, or special libraries
Common Search & ComparisonOften compared for roles involving information management and customer serviceRelated roles in library settings focusing on cataloging and assisting patrons

The main difference between an Information Assistant and a Library Assistant lies in their work environment and specific duties. Information Assistants typically work in corporate or government settings handling data and customer inquiries, while Library Assistants focus on managing library resources and assisting library visitors. Both roles require similar educational backgrounds but serve different industries and functions.

What are the duties of an information assistant?

An information assistant is responsible for providing accurate information to clients or the public, often through answering questions, managing data, and maintaining records. They may use computer systems, databases, or reference materials to support their work and ensure efficient service delivery. Strong communication skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as an information assistant, and why are they important?

To thrive as an Information Assistant, you typically need strong organizational skills, attention to detail, and proficiency in information management, often supported by a degree or coursework in library science or a related field. Familiarity with library databases, cataloging systems, and office software such as Microsoft Office is commonly required. Excellent communication, customer service, and problem-solving skills help you effectively assist users and manage inquiries. These skills ensure efficient information retrieval, high-quality user support, and smooth daily operations in information-centric environments.

What are the most commonly searched types of Information jobs in Delaware?

The most popular types of Information jobs in Delaware are:

What cities in Delaware are hiring for Information Assistant jobs?

Cities in Delaware with the most Information Assistant job openings:

Information Assistant jobs near you

Medical Assistant / Tech

Simon Eye Associates

Wilmington, DE • On-site

$17.25 - $22/hr

Full-time

Re-posted 13 days ago

Job description

 Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.

As a patient-centered optometry practice, we go the extra mile for our patients! As an Medical Assistant / Technician, you will work directly with our patients to ensure they receive the high level of customer service and patient centered care that have made Simon Eye Associates the most trusted provider of eye care in Delaware. 

What You'll Do:

  • Obtain patient medical history including chief complaint, history of present illness, past ocular and general history, family ocular and general history, and history of allergy and medications.
  • Conduct pre-testing and specialized tests for exams.
  • Educate patients on the insertion and removal of contact lenses.
  • Provide patients with proper lens wear and eye care information.
  • Assist patients with contact lens orders by explaining their benefits and providing cost comparison information.
  • Process contact lens orders including placing order, verification, preparation, dispensing, following up on late and/or back ordered lenses, and assisting patients with questions regarding their orders.
  • Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed.
  • Communicate with providers and staff throughout daily events.

What You'll Need:

  • At least 2 years of experience  providing exceptional customer service, preferably in a fast-paced medical environment
  • Medical Assistant degree preferred
  • High level of professionalism and self-motivation
  • Ability to multi-task; to work quickly and accurately while maintaining a positive patient experience
  • Proficiency in using computer databases including typing accuracy
  • Ability to work at least one evening per week and two Saturdays per month to meet patient needs

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