Carlsbad, CA · On-site
SYSTEMS & OPERATIONS · Maintain accurate information within NetSuite, and other company systems ... Support Lead may be eligible for a performance-based incentive program in addition to regular ...
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Carlsbad, CA · On-site
SYSTEMS & OPERATIONS · Maintain accurate information within NetSuite, and other company systems ... Support Lead may be eligible for a performance-based incentive program in addition to regular ...
Carlsbad, CA · On-site
SYSTEMS & OPERATIONS · Maintain accurate information within NetSuite, and other company systems ... Support Lead may be eligible for a performance-based incentive program in addition to regular ...
Quick apply
Carlsbad, CA · On-site
SYSTEMS & OPERATIONS · Maintain accurate information within NetSuite, and other company systems ... Support Lead may be eligible for a performance-based incentive program in addition to regular ...
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
Technical Fort Liberty, NC, US 30+ days ago Requisition ID: 1175 Job Title: IT Support Lead Reports to: Program Manager This position is designated as Key Personnel and is subject to Government ...
Technical Fort Liberty, NC, US 30+ days ago Requisition ID: 1175 Job Title: IT Support Lead Reports to: Program Manager This position is designated as Key Personnel and is subject to Government ...
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
Plano, TX · On-site
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
$20 - $27.50/hr
The IT Support Lead delivers a high-quality technical support for Restaurant Support Office (RSO) Crew and Leaders, serving as a trusted technology partner for senior and executive leadership. This ...
Fort Liberty, NC · On-site
Job Title: IT Support Lead Location: Fort Bragg, NC Reports to: Program Manager This position is designated as Key Personnel and is subject to Government review and approval. *Contingent on award*
Fort Liberty, NC · On-site
Job Title: IT Support Lead Location: Fort Bragg, NC Reports to: Program Manager This position is designated as Key Personnel and is subject to Government review and approval. *Contingent on award*
Washington, DC · On-site
The Technical Support Lead resource serves as the technical integration, deployment, and fielding ... Bachelor's degree in Computer Science, Information Technology, Software Engineering, Systems ...
Washington, DC · On-site
The Technical Support Lead resource serves as the technical integration, deployment, and fielding ... Bachelor's degree in Computer Science, Information Technology, Software Engineering, Systems ...
Mooresville, NC · On-site
Job Title : WCS Support Lead Location : Mooresville, NC. Type of hire : CTH Note:Please send ... Qualifications Additional Information All your information will be kept confidential according to ...
Mooresville, NC · On-site
Job Title : WCS Support Lead Location : Mooresville, NC. Type of hire : CTH Note:Please send ... Qualifications Additional Information All your information will be kept confidential according to ...
Richland, WA · On-site
Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems, and manage IT projects. * Lead IT support staff, manage the full ...
Richland, WA · On-site
Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems, and manage IT projects. * Lead IT support staff, manage the full ...
... IT Lead experience. * Secret clearance required Experience Required * Must possess a current ... Since our founding, we have grown to support all military services and multiple federal civilian ...
... IT Lead experience. * Secret clearance required Experience Required * Must possess a current ... Since our founding, we have grown to support all military services and multiple federal civilian ...
San Francisco, CA · On-site
... information to empower better, faster decisions that improve outcomes at every touchpoint. Today ... You will own the front line of customer support and build the function from the ground up: the ...
San Francisco, CA · On-site
... information to empower better, faster decisions that improve outcomes at every touchpoint. Today ... You will own the front line of customer support and build the function from the ground up: the ...
Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems, and manage IT projects. * Lead IT support staff, manage the full ...
Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems, and manage IT projects. * Lead IT support staff, manage the full ...
Boston, MA · On-site
$23.25 - $32/hr
The VIP IT Support Lead role involves providing white-glove technical support to high-level executives, managing a team of support resources, and ensuring timely resolution of VIP support requests ...
Boston, MA · On-site
$23.25 - $32/hr
The VIP IT Support Lead role involves providing white-glove technical support to high-level executives, managing a team of support resources, and ensuring timely resolution of VIP support requests ...
Louisville, KY · On-site
$11.50/hr
Supports the onboarding and ongoing training of associates, helping them learn store policies ... Must be able to exchange accurate information in these situations Frequently move across the sales ...
Louisville, KY · On-site
$11.50/hr
Supports the onboarding and ongoing training of associates, helping them learn store policies ... Must be able to exchange accurate information in these situations Frequently move across the sales ...
IT Operations & Support Lead Worcester, MA | Hybrid - 4 Days Onsite, 1 Optional Remote Day Your IT expertise can do more than keep systems running. It can help keep a mission moving. At Ascentria ...
IT Operations & Support Lead Worcester, MA | Hybrid - 4 Days Onsite, 1 Optional Remote Day Your IT expertise can do more than keep systems running. It can help keep a mission moving. At Ascentria ...
Tampa, FL · On-site
$21.25 - $29/hr
Position Overview E-Logic, Inc. is seeking a highly motivated IT Support Lead to provide comprehensive information technology support services for the Military & Family Readiness Center (M&FRC) at ...
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Tampa, FL · On-site
$21.25 - $29/hr
Position Overview E-Logic, Inc. is seeking a highly motivated IT Support Lead to provide comprehensive information technology support services for the Military & Family Readiness Center (M&FRC) at ...
IT Operations & Support Lead Worcester, MA | Hybrid - 4 Days Onsite, 1 Optional Remote Day Your IT expertise can do more than keep systems running. It can help keep a mission moving. At Ascentria ...
IT Operations & Support Lead Worcester, MA | Hybrid - 4 Days Onsite, 1 Optional Remote Day Your IT expertise can do more than keep systems running. It can help keep a mission moving. At Ascentria ...
Job Title Information Technology (IT) Support Lead Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding ...
Job Title Information Technology (IT) Support Lead Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding ...
$48.08 - $50.50
8% of jobs
$50.50 - $52.93
11% of jobs
$53.60 is the 25th percentile. Wages below this are outliers.
$52.93 - $55.35
19% of jobs
The median wage is $57.26 / hr.
$55.35 - $57.78
15% of jobs
$57.78 - $60.21
16% of jobs
$61.53 is the 75th percentile. Wages above this are outliers.
$60.21 - $62.63
11% of jobs
$62.63 - $65.06
2% of jobs
$65.06 - $67.48
0% of jobs
$67.48 - $69.91
0% of jobs
$69.91 - $72.33
9% of jobs
$72.33 - $74.76
8% of jobs
$48
$59
$74
For Informatica Support Lead jobs, the most frequently searched job titles are:
Carlsbad, CA • On-site
Full-time
Posted 13 days ago
Support Outside Sales Representatives and B2B accounts with order entry, account requests, and issue resolution.
Proactively conduct outbound calls to re-engage inactive or underperforming accounts and identify new sales opportunities.
Maintain accurate information within company systems and assist with operational tasks such as account setup and order research.
POSITION OVERVIEW
The Sales Support Lead is a key member of the SPY+ North America team, serving as a primary support resource for Outside Sales Representatives, Internal Sales, Authorized Dealers, and B2B accounts.
This role combines B2B Customer Service, Sales Support, Account Development, and proactive outbound sales. The Sales Support Lead is responsible for maintaining strong dealer relationships, supporting the Sales team in the field, resolving account and order needs, and proactively identifying opportunities to increase account activity, re-engage inactive dealers, and generate incremental business.
The ideal candidate is organized, commercially minded, confident on the phone, highly responsive, and passionate about the SPY+ brand and lifestyle.
The Sales Support Lead bridges Customer Service and Sales while supporting today’s business proactively creating opportunities for tomorrow’s business.
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KEY RESPONSIBILITIES
B2B CUSTOMER & SALES SUPPORT
· Serve as a primary point of contact for SPY+ Authorized Dealers and B2B accounts.
· Support Outside Sales Representatives with order entry, account requests, product availability, pricing, promotions, and follow-up.
· Process and manage Sales Orders, RMAs, returns, credits, backorders, cancellations, and order adjustments accurately and efficiently.
· Research and resolve account, order, shipping, and product-related issues.
· Coordinate with Sales, Operations, Logistics, Accounting, Marketing, and Customer Service to ensure timely resolution.
· Assist Sales Representatives with dealer follow-up, open orders, product needs, and territory opportunities.
· Maintain strong working knowledge of SPY+ products, programs, promotions, policies, and procedures.
OUTBOUND SALES & ACCOUNT DEVELOPMENT
A core responsibility of the Sales Support Lead is to proactively create business opportunities rather than simply respond to existing demand.
· Conduct consistent outbound calls to B2B accounts and Authorized Dealers.
· Re-engage inactive, declining, or underperforming accounts.
· Identify opportunities for At Once, fill-in, seasonal, and incremental orders.
· Review account history and purchasing patterns to identify opportunities for additional products, SKUs, colors, or assortment expansion.
· Follow up on product launches, promotions, seasonal transitions, and Sales Representative opportunities.
· Support Outside Sales Representatives with targeted account outreach.
· Develop creative, company-approved solutions to refresh accounts and generate new business, including promotional opportunities, product refreshes, credits, and structured return/reorder programs.
· Track outbound activity and measurable sales opportunities.
The objective: Don’t wait for the order. Help create the order.
SYSTEMS & OPERATIONS
· Maintain accurate information within NetSuite, and other company systems.
· Assist with account setup, order research, RMA processing, reporting, and data maintenance.
· Identify recurring operational issues and communicate opportunities for process improvement.
· Follow established SOPs while helping develop and improve procedures when appropriate.
· Support special projects and initiatives assigned by Sales or Customer Service Management.
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SALES INCENTIVE OPPORTUNITY
Because proactive account development and outbound sales are an important part of this position, the Sales Support Lead may be eligible for a performance-based incentive program in addition to regular compensation.
The program is designed to reward measurable contributions to account reactivation, incremental sales, outbound activity, and other Sales-approved performance objectives.
Specific incentive structure and eligibility requirements are established separately by management.
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