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Inflight Operation Manager Jobs (NOW HIRING)

Allegiant

Inflight Base Supervisor - AVL

Fletcher, NC · On-site

$60K - $82K/yr

They play a pivotal role in ensuring the Inflight Department's operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while ...

United Airlines

Supv - Inflight Services

Sterling, VA · On-site

From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight ...

Psa Airlines

Inflight Training Instructor

Charlotte, NC · On-site

Understand and be capable of explaining the operation of equipment and/or demonstration of skills ... Responsible for the Company's Security and Safety Management System (SMS) and associated Safety ...

PSA Airlines

Inflight Training Instructor

Charlotte, NC · On-site

Understand and be capable of explaining the operation of equipment and/or demonstration of skills ... Responsible for the Company's Security and Safety Management System (SMS) and associated Safety ...

Air Wisconsin Airlines

Crew Scheduler

Appleton, WI · On-site

Works with members of Flight and Inflight Management to resolve operational challenges and facilitates timely resolutions to minimize disruption to revenue flights and accommodate short notice Leaves ...

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Inflight Operation Manager information

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$27.5K

$81.7K

$137.5K

How much do inflight operation manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for inflight operation manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does an inflight operation manager do?

An Inflight Operation Manager oversees and coordinates all aspects of inflight services for an airline, ensuring the safety, efficiency, and satisfaction of passengers during flights. They manage cabin crew teams, enforce compliance with aviation regulations, handle inflight issues, and collaborate with other departments to improve service quality. Their role is crucial for maintaining high safety standards and ensuring a positive passenger experience.

What are the key skills and qualifications needed to thrive as an inflight operation manager?

To thrive as an Inflight Operation Manager, you need strong leadership abilities, deep knowledge of aviation regulations, and experience in inflight service operations, often supported by a bachelor's degree in aviation or a related field. Familiarity with airline management software, crew scheduling systems, and safety compliance tools is essential. Outstanding communication skills, problem-solving abilities, and a focus on customer service help set top performers apart. These skills ensure safe, efficient, and high-quality inflight operations that meet regulatory standards and enhance passenger satisfaction.

What are some common challenges faced by inflight operation managers, and how can they be addressed?

Inflight Operation Managers often encounter challenges such as coordinating diverse cabin crew teams, managing irregular flight schedules, and ensuring compliance with strict safety regulations. Addressing these challenges requires strong communication skills, adaptability, and the ability to make quick, informed decisions under pressure. Building effective relationships with both ground and inflight staff, staying updated on regulatory changes, and leveraging technology for scheduling and reporting can help managers navigate these complexities successfully.

What is the difference between Inflight Operation Manager vs Flight Attendant?

AspectInflight Operation ManagerFlight Attendant
Primary RoleOversees flight operations, safety procedures, and crew coordinationEnsures passenger comfort, safety, and service onboard
Required CertificationsAirline safety and management certifications, sometimes pilot licensesCabin crew certification, safety training
Work EnvironmentAirport and aircraft operations, managerial settingOnboard aircraft during flights
Industry UsageAirlines, aviation managementAirlines, passenger service

The Inflight Operation Manager focuses on managing flight operations and safety protocols, while Flight Attendants prioritize passenger service and safety onboard. Both roles require safety certifications but differ in responsibilities and work environment, with the manager overseeing operations and the attendant providing direct passenger care.

What are popular job titles related to Inflight Operation Manager jobs?

For Inflight Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Inflight Operation Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Inflight Base Supervisor - AVL

Fletcher, NC • On-site

Allegiant
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Allegiantexternal

$60K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Lead initiatives to achieve on-time performance goals set for the base/region.

  • Execute daily, weekly, and monthly operational plans and respond to irregular operations as needed.

  • Coach and develop Flight Attendants to reach and exceed expected performance levels.

Job description

Summary
Inflight Base Supervisors are responsible for Inflight operations for their assigned crew domicile(s). They play a pivotal role in ensuring the Inflight Department’s operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while fostering a culture of accountability, compliance, and performance excellence. They will coach and develop Flight Attendants to exceed performance expectations, including conducting observation flights, ramp checks, and sharing customer experience metrics. They will conduct fact-finding and grievance meetings, hiring and terminating employees as needed, and managing conflict resolution while fostering a positive, team-oriented environment. They work in an airport environment and in a front-line capacity to manage the day-to-day operations, respond to irregular operations, and implement strategies to achieve on-time performance and safety of Allegiant Flight Attendants with an emphasis on our Company’s principles and values. They will use base and department performance metrics to guide decisions and identify improvement opportunities. They will promote a safety-first culture by ensuring adherence to regulatory and Company standards, conducting investigations, and maintaining accurate employment records. The Supervisor will execute daily, weekly, and monthly operational plans, ensuring smooth operations during irregular schedules and flight interruptions, including evenings, weekends, and holidays. They will work with cross-functional teams to address delays, improve on-time performance, and support initiatives that enhance the customer experience. They will take ownership of special projects to enhance the department’s operational effectiveness and employee engagement. 
 
Visa Sponsorship Available
No
 
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education:  Associate's Degree
Education Details:  Associate's Degree in related field or equivalent experience.
Years of Experience:  
• Minimum one (1) year of experience as a flight attendant.
• Minimum two (2) years of experience managing people.
• Minimum one (1) year of experience managing in a union environment.
 
Valid/Unexpired Passport Book: Yes
Valid/Unexpired Driver's License: Yes
 
• Must pass Allegiant Flight Attendant Training and maintain currency.
• Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
• Federal Aviation Regulations (FARs) knowledge.
• Proficient with Microsoft Office Products.
• Ability and willingness to travel as required.
• Ability to communicate effectively with a dispersed workforce.
• Ability to handle a large internal and external client base.
• Ability to work autonomously, with minimal supervision.
• Ability to handle conflict management with ease and comfort while establishing rapport and achieving results.
• Ability to maintain confidentiality of sensitive information.
 
Preferred Requirements
• Open to feedback for performance improvement.
• Excellent interpersonal skills to effectively work with diverse staff members, customers, and interface with other departments.
• Display strong leadership skills and is able to make sound, strategical, consistent decisions as needed under pressure.
• Team player who supports, motivates, and promotes the team, demonstrating a strong work ethic and maintains a positive attitude and role model at all times.
• Ability to work special projects for further development.
 
Job Duties
• Lead initiatives to achieve on-time performance goals set for the base/region.
• Execute daily, weekly, and monthly operational plans and respond to irregular operations as needed.
• Work flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptions.
• Coach and develop flight attendants to reach and exceed expected performance levels.
• Conduct fact-finding and investigation meetings. Accountable to timely and accurate grievance processes.
• Hire and terminate Flight Attendants.
• Promotion of safety and compliance with all regulatory and Company requirements.
• Knowledgeable of key base and department metrics and performance indicators and the department’s performance relative to them.
• Conduct delay investigations and collaborate with other departments to improve on-time performance.
• Perform Flight Attendants ramp checks and observation flights as required.
• Communicate customer experience metrics to the Flight Attendants while supporting initiatives to improve them.
• Interpret contract language as it pertains to day-to-day operations.
• Maintain accurate employment files of Flight Attendants.
• Effective communication skills, both verbal and written.
• Serve as company/department representatives and liaisons at the local level with internal and external customers.
• Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate.
• Model Allegiant’s customer service standards in personal actions and when providing leadership direction.
• Other duties as assigned.
 
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
 
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
 
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
 
Equal Opportunity Employer: Disability/Veteran
For more information, see https://allegiantair.jobs
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
 
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.