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Process Control Training Specialist 

Position Summary

The Process Control Training Specialist is responsible fordelivering high-quality technical training to customers, channel partners, andinternal personnel on process instrumentation and industrial automationtechnologies. This customer-facing role develops and delivers classroom,virtual, and hands-on training focused on the installation, configuration,commissioning, operation, troubleshooting, calibration, and maintenance ofindustrial instrumentation.

Working closely with Sales, Service, Marketing, andmanufacturing partners, the Process Control Training Specialist ensurescustomers receive practical, application-focused training that improvesequipment reliability, operational efficiency, and workforce competency whilesupporting the organization's training initiatives.

The position is based in Greenwood, IN.

Essential Responsibilities

Customer Training & Technical Education

• Deliver instructor-led technical training at company facilities, customer sites, and virtual platforms.
• Conduct hands-on training covering installation, configuration, commissioning, diagnostics, troubleshooting, calibration, and maintenance of instrumentation.
• Train customers on modern device configuration software, Ethernet-based industrial communications, and industry best practices.
• Evaluate customer knowledge and tailor training programs to meet specific application and operational requirements.
• Promote safe work practices and proper instrumentation lifecycle management.

Curriculum Development

• Develop, maintain, and continuously improve technical training materials, presentations, student guides, laboratory exercises, and competency assessments.
• Update course content to reflect new products, software revisions, communication technologies, and industry standards.
• Collaborate with manufacturing partners to incorporate current product information and technical resources.

Customer Support & Program Development

• Support Sales and Service teams by providing technical expertise and customer training solutions.
• Assist Marketing with promoting scheduled training classes.
• Measure training effectiveness through written and practical evaluations and recommend follow-up training as needed.
• Identify opportunities to expand customer training offerings based on industry trends and customer needs.
• Perform other duties as assigned.

Travel

Travel to company locations, customer facilities andmanufacturer training centers is required on an as-needed basis. Up to 50% overnighttravel may be required depending on customer schedules and training facilitylocations.

Qualifications

Education

Associate degree in Engineering Technology, Instrumentation,Electronics, Industrial Automation, or a related technical field, or anequivalent combination of education and experience.

Experience

• 7+ years of experience in process instrumentation, industrial automation, field service, technical support, or applications engineering.
• Experience commissioning, configuring, and troubleshooting industrial instrumentation.
• Previous customer training, mentoring, or instructional experience preferred.

Core Competencies

• Customer-focused communication and relationship building
• Technical expertise in flow, level, pressure, temperature, and analytical instrumentation
• Instrument commissioning, startup, and diagnostics
• Ethernet-based industrial communications and device configuration software
• Strong presentation, facilitation, and public speaking skills
• Organization, planning, and project management
• Continuous learning and commitment to emerging technologies

Physical Requirements

• Ability to stand for extended periods while conducting training.
• Ability to lift and transport training equipment up to 40 pounds.
• Ability to travel by automobile and commercial airline as required.
• Ability to work safely in industrial environments while using appropriate personal protective equipment (PPE).

What We Provide

Competitive pay and comprehensive benefits. Opportunities for professional growth inautomation and electrical design. A safe andsupportive work environment with opportunities for skill development.