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Independent Contractor Virtual Appointment Setter Jobs in Raleigh, NC

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

AMBA

Benefits Representative

Chapel Hill, NC

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Durham, NC

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Chapel Hill, NC · On-site

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Raleigh, NC · On-site

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Durham, NC

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Durham, NC

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Chapel Hill, NC

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Raleigh, NC · On-site

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Raleigh, NC

Insurance Benefits Representative (1099 Independent Contractor) Location: North Carolina (statewide ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your ...

Liveops

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your ...

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All JobsIndependent Contractor Appointment Setter JobsIndependent Contractor Virtual Appointment Setter JobsIndependent Contractor Virtual Appointment Setter Jobs in Raleigh, NC

Independent Contractor Virtual Appointment Setter information

See Raleigh, NC salary details

$9

$23

$42

How much do independent contractor virtual appointment setter jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for independent contractor virtual appointment setter in Raleigh, NC is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $28.99 per hour, depending on experience, location, and employer.

What is an independent contractor virtual appointment setter?

An Independent Contractor Virtual Appointment Setter is a self-employed professional who remotely schedules appointments on behalf of businesses or sales teams. Unlike traditional employees, independent contractors manage their own schedules, pay their own taxes, and are not entitled to employee benefits. Their main responsibility is to contact leads or clients, qualify them, and arrange meetings or calls for sales representatives. They typically work from home using phone, email, and scheduling software. This role is popular in industries like real estate, healthcare, and business services where efficient scheduling is critical.

What are the key skills and qualifications needed to thrive as an independent contractor virtual appointment setter?

To thrive as an Independent Contractor Virtual Appointment Setter, you need strong communication skills, proficiency in scheduling, and prior experience in customer service or sales. Familiarity with CRM systems, online calendar tools, and virtual meeting platforms is typically required. Exceptional time management, self-motivation, and resilience help set top performers apart in this remote role. These skills ensure efficient client engagement, accurate scheduling, and consistent results in a self-directed work environment.

What are some common challenges faced by independent contractor virtual appointment setters, and how can they be managed?

Independent Contractor Virtual Appointment Setters often face challenges such as handling high call volumes, managing rejections, and maintaining motivation while working remotely. Success in this role requires strong organizational skills to keep track of leads and appointments, as well as resilience to handle frequent 'no' responses. Setting a structured daily routine, using CRM tools efficiently, and actively communicating with the client or team can help manage these challenges and improve performance. Continuous self-motivation and time management are key to thriving in this independent work environment.

What is the difference between Independent Contractor Virtual Appointment Setter vs Customer Service Representative?

AspectIndependent Contractor Virtual Appointment SetterCustomer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentRemote, home-basedRemote or in-office
Employer UsageFreelance or contracted basis, often for sales or marketingEmployed by companies to handle customer inquiries

The main difference is that an Independent Contractor Virtual Appointment Setter primarily focuses on scheduling appointments for clients and works independently on a freelance basis. In contrast, a Customer Service Representative handles customer inquiries, support, and problem resolution, often as a full-time employee. Both roles require strong communication skills but differ in their primary responsibilities and employment structure.

What are popular job titles related to Independent Contractor Virtual Appointment Setter jobs in Raleigh, NC?

For Independent Contractor Virtual Appointment Setter jobs in Raleigh, NC, the most frequently searched job titles are:

Independent Contractor Virtual Appointment Setter jobs near you
Infographic showing various Independent Contractor Virtual Appointment Setter job openings in Raleigh, NC as of August 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $49,046 per year, or $23.6 per hour.

Remote Customer Service Agent

Liveops

Durham, NC • Remote

$15 - $20/hr

Contractor

Re-posted 23 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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