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Independent Contractor Remote Customer Service Jobs in Wisconsin

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Staples, Inc.

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Integrityfex

Account Representative

Monroe, WI · Remote

Account Represntative Remote | Flexible Schedule Integrity FEX is hiring Account Representatives to ... Self-disciplined and dependable Compensation 1099 Independent Contractor Commission-based ...

TTEC

$17/hr

Provide basic troubleshooting support for connected vehicle services, vehicle mobile app support, remote services, navigation, infotainment, and account access * Research customer questions using ...

New

TTEC

$18/hr

As a French-English Bilingual Customer Service Representative working remotely in Canada, youll be ... Contribute to a collaborative, high performance team environment while working independently when ...

APR

Commercial Lines CSR

Stevens Point, WI · On-site +1

$65K - $100K/yr

Embrace the future of work with our fully remote option, tailored for the exceptional candidate ... An independent yet collaborative team player, open to continuous learning, with a college degree or ...

TTEC

$17.06/hr

As a Customer Service Representative Overnight shift, working remotely in Canada , you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and ...

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Independent Contractor Remote Customer Service information

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$9

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How much do independent contractor remote customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for independent contractor remote customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is an independent contractor remote customer service?

An Independent Contractor Remote Customer Service job involves providing customer support services from a remote location on a contract basis. Instead of being a traditional employee, you work as a self-employed professional responsible for handling customer inquiries, resolving issues, and assisting with orders. You typically choose your own schedule and may work with one or multiple clients. Since you're not an employee, taxes, benefits, and expenses are your responsibility. This role requires strong communication skills, a reliable internet connection, and the ability to work independently.

What are the typical daily responsibilities of an independent contractor remote customer service?

As an Independent Contractor Remote Customer Service representative, your day-to-day tasks usually include answering customer inquiries via phone, email, or chat, resolving issues, documenting interactions, and following up on escalated requests. You may also be responsible for updating customer accounts and maintaining accurate records of communication. Because you work independently, managing your own schedule and workspace is key, and you often need to adapt quickly to changing systems or client protocols. Despite working remotely, collaboration with team leads or company contacts frequently occurs through virtual meetings or messaging platforms to ensure consistent service quality.

What are the key skills and qualifications needed to thrive in the independent contractor remote customer service position?

Independent Contractor Remote Customer Service professionals require strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, virtual call center platforms, and reliable internet access is typically necessary. Outstanding candidates are proactive, self-motivated, and able to manage time efficiently while working independently. These skills ensure high-quality customer interactions, effective issue resolution, and success in a remote work environment.

What are the most commonly searched types of Remote Customer Service jobs in Wisconsin?

The most popular types of Remote Customer Service jobs in Wisconsin are:

What are popular job titles related to Independent Contractor Remote Customer Service jobs in Wisconsin?

For Independent Contractor Remote Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Remote Customer Service jobs in Wisconsin look for?

The top searched job categories for Independent Contractor Remote Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Independent Contractor Remote Customer Service jobs?

Cities in Wisconsin with the most Independent Contractor Remote Customer Service job openings:

Independent Contractor Remote Customer Service jobs near you
Infographic showing various Independent Contractor Remote Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Staples, Inc.

Burlington, WI • On-site, Remote

$17 - $23/hr

Full-time

Re-posted 3 days ago

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 637 frontline employees who took The Breakroom Quiz

458th of 734 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. 

Join a team that powers everyday impact.

Quill, a proud member of the Staples family of brands, is looking for an Inside Sales Account Manager to grow and manage a portfolio of business customers across North America. In this role, you’ll build meaningful customer relationships, uncover new opportunities, and help businesses find the products, programs, and solutions they need to run smoothly. This is a strong opportunity for someone who enjoys consultative selling, thrives in a performance-driven environment, and wants to make a measurable impact with a trusted brand. 

What you’ll be doing:  

  • Serve as the primary point of contact for customers and build long-term relationships that support retention and growth. 
  • Manage an established book of business through consistent pipeline discipline, account planning, and productivity. 
  • Drive sales and profitability within existing accounts by identifying customer needs and recommending relevant solutions. 
  • Make outbound sales calls to engage customers, expand relationships, and uncover new business opportunities. 
  • Educate customers on Quill products, programs, consolidation opportunities, and value-added services. 
  • Collaborate with internal business partners to maximize account potential and deliver an easy, seamless customer experience. 
  • Conduct meaningful sales conversations with high-value customers to increase sales across categories. 
  • Review account performance, revenue analytics, and profitability to support financially sound sales decisions. 
  • Identify under-penetrated product categories and develop strategies to grow year-over-year revenue and gross profit. 
  • Consistently meet or exceed productivity metrics, activity goals, and key performance indicators. 

What you bring to the table: 

  • Motivation to build customer relationships that create measurable value and growth. 
  • Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations. 
  • Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities. 
  • A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions. 
  • Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks. 
  • Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals. 
  • Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change. 
  • A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction. 
  • Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners. 
  • Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals. 

 

What’s needed- Basic Qualifications:

  • Associate degree, bachelor’s degree, or equivalent work experience. 

What’s needed - Preferred Qualifications: 

  • 1+ years of sales, account management, customer service, or other relevant business experience. 
  • Experience managing customer accounts, building pipeline, or supporting revenue growth. 
  • Experience using Microsoft Office, CRM tools, or sales productivity systems. 
  • Experience conducting outbound calls or virtual sales conversations. 

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.   

#LI-JR1

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

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