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Incident Command Jobs in California (NOW HIRING)

$125K - $195K/yr

This individual acts as the central command point during major incidents, ensuring rapid triage, cross-team coordination, effective communication, and structured post-incident analysis. This role ...

Incident Manager

Los Angeles, CA · On-site

$118 - $136/hr

This role owns incident command from detection through resolution, directs cross-functional response across Security, Engineering, IT, Legal, Compliance, Communications, Facilities, HR, and Executive ...

New

This role owns incident command from detection through resolution, directs cross-functional response across Security, Engineering, IT, Legal, Compliance, Communications, Facilities, HR, and Executive ...

NOC Incident Manager

San Diego, CA · On-site

$89 - $116/hr

The Incident Manager serves as the command authority during critical outages, leading cross‑functional bridge calls, ensuring accurate documentation, and managing stakeholder communications through ...

New

GRC & Incident Manager

Los Angeles, CA · On-site

$110 - $170/hr

Serve as Incident Commander for security and operational incidents, holding full command and control over response activities. * Build, execute, and maintain Incident Action Plans (IAPs) that give ...

New

Design how a live incident runs: the command structure, the update cadence, the single source of truth, the decision rights, and when the call gets escalated past the commander. Write it down so ...

Conduct technical investigations and Incident Command into confirmed cybersecurity incidents * Utilize digital forensics techniques on data and endpoints to gather evidence and understand incident ...

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Showing results 1-20

Incident Command information

What is incident command?

Incident Command refers to a standardized, on-scene management system used to coordinate emergency response operations. It is designed to enable effective and efficient incident management by integrating facilities, equipment, personnel, procedures, and communications within a common organizational structure. The Incident Command System (ICS) is widely used by fire, police, emergency medical services, and other agencies during emergencies such as natural disasters, accidents, or terrorist events. ICS helps ensure a coordinated response, clear leadership, and safety for responders and the public.

What are the key skills and qualifications needed to thrive as an incident commander, and why are they important?

To thrive as an Incident Commander, you need strong leadership, decision-making skills, and thorough knowledge of emergency response protocols, typically supported by relevant certifications such as ICS (Incident Command System) training. Familiarity with emergency management tools, communication systems, and resource-tracking software is crucial. Exceptional communication, composure under pressure, and the ability to coordinate diverse teams are vital soft skills. These competencies ensure effective crisis management, minimize risks, and facilitate swift, organized responses to emergencies.

What are some common challenges faced by professionals in incident command roles, and how can they be managed effectively?

Professionals in Incident Command often encounter challenges such as rapidly changing situations, coordinating multiple teams, and maintaining clear communication under pressure. Effectively managing these issues requires strong leadership, adaptability, and a solid grasp of established incident command protocols. Regular training, clear delegation of tasks, and the use of real-time communication tools can significantly improve team coordination and response effectiveness during emergencies.

What is the difference between Incident Command vs Firefighter?

AspectIncident CommandFirefighter
Required credentialsEmergency management training, certifications like ICS, NIMSFirefighter certification, EMT/paramedic licenses
Work environmentCommand centers, incident sites, coordination rolesFire scenes, rescue operations, emergency response
Employer & industry usageEmergency management agencies, fire departments, disaster response teamsFire departments, rescue services, emergency response units

Incident Command and Firefighter roles often overlap during emergencies, but Incident Command focuses on managing and coordinating the response, while Firefighters are directly involved in suppression and rescue efforts. Both roles require specialized training and are essential in emergency situations, but their responsibilities and work environments differ significantly.

Is incident command a good career?

Incident command is a critical role in emergency response and disaster management, requiring strong leadership, decision-making, and communication skills. It often involves working in high-pressure environments and may require certifications such as ICS (Incident Command System) training. The career can be rewarding for those interested in public safety and crisis management, with opportunities for advancement and specialization.

What does an incident command do?

An incident command is responsible for managing and coordinating emergency response efforts during incidents such as fires, accidents, or natural disasters. They establish objectives, allocate resources, and communicate with teams to ensure a safe and effective response. Incident commanders often use tools like the Incident Command System (ICS) and may hold certifications such as ICS or NIMS to perform their duties effectively.

What cities in California are hiring for Incident Command jobs?

Cities in California with the most Incident Command job openings:

Infographic showing various Incident Command job openings in California as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Software Development Manager, Incident Command Systems

Amazon

Irvine, CA • On-site

$132K - $175K/yr

Full-time

Posted 29 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,100 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

We're hiring a Software Development Manager (SDM) to help shape and drive Incident management tooling development efforts as part of the incident response program for the worldwide Amazon retail websites.
We are re-imagining incident management & response for Amazon's retail operations. Amazon is evolving faster than our incident management/response programs can keep up. It's time to change that

You'll be reporting directly into the single threaded owner for incident command systems and will be responsible for driving programs across multiple "two-pizza" teams. You'll be directly responsible for helping curate complex user requirements and drive adoption of both greenfield and established tooling. When Amazon is under duress, every single minute matters.

Your efforts will have an impact and influence on Amazon executive decisions and every single team at Amazon that interacts with our centralized control centers or outage calls. You'll be required to dive into post incident analysis to understand what went wrong, how we can improve it for the future, and how blind spots will be covered in the future. Amazon incidents are complex, fast paced, and deeply nuanced.

If you like a challenge, this is certainly an eye opening one. This will be a fascinating and critical culmination of technical deep diving, high impact judgment calls, program/product/process management, and sweeping assessments of company wide readiness for handling and managing incidents.
As an SDM on the Incident Command Systems team, you will be responsible for driving the development and delivery of industry-leading incident management solutions that empower our command teams to rapidly triage, manage, and resolve issues in mission-critical systems. Your tooling will focus on user-centric streamlined workflows optimized for usability and decision-support

You will help refine and track the appropriate metrics that best represent our efforts to accelerate remediation of customer risking events. This role has the scope to affect Amazon's entire ecosystem of tens of thousands of services and make a difference to both our customers and developers. Enhancing Amazon's incident response posture creates a flywheel of improvements that include adoption of best practices across all organizations.
You will thrive if you love fast-paced, startup-like work environments focused on building systems from the ground up

You will be involved in cross team design, and data analysis. You will also maintain client outreach while evangelizing operational excellence engineering culture across Amazon.
Key job responsibilities
* Manage a team of talented software engineers focused on building incident management applications focused on workflow optimization and decision-support
* Set the technical vision and roadmap for the Incident Management Tools team, aligning it with the broader business strategy
* Foster a culture of innovation, collaboration, and continuous improvement within your team
* Mentor and develop your engineers, helping them grow their technical and leadership skills
* Work closely with product managers, data scientists, and other stakeholders to understand customer needs and translate them into effective engineering solutions
* Ensure the timely delivery of high-quality, scalable, and maintainable software solutions
* Optimize team processes, workflows, and tools to maximize productivity and efficiency with an AI-native mentality
* Represent the Incident Management Tools team and its work to senior leadership and cross-functional partners
About the team
The Incident Command Systems team at Amazon is responsible for envisioning and building programs, which consistently improve remediation times for outages. This group consists of multiple 2-pizza teams (teams of 6-10 engineers) that each own software components for monitoring, anomaly detection of website degrading issues as well as incident management software used during these outages.


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US