Key stakeholder to participate incase of IR (Incident Response), DR (Disaster Recovery) ? Improve the process posture from change management, postmortem, support workflow, ticketing system etc.
Key stakeholder to participate incase of IR (Incident Response), DR (Disaster Recovery) ? Improve the process posture from change management, postmortem, support workflow, ticketing system etc.
Industrial Designer
San Francisco, CA · On-site
$100K - $125K/yr
You have a unique opportunity to work alongside and learn from industry veterans that came from the Apple Design team, Ideo & Incase. Above all, you're driven by a desire to create insanely great ...
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Industrial Designer
San Francisco, CA · On-site
$100K - $125K/yr
You have a unique opportunity to work alongside and learn from industry veterans that came from the Apple Design team, Ideo & Incase. Above all, you're driven by a desire to create insanely great ...
Industrial Designer
San Francisco, CA · On-site
$100K - $125K/yr
You have a unique opportunity to work alongside and learn from industry veterans that came from the Apple Design team, Ideo & Incase. Above all, you're driven by a desire to create insanely great ...
Industrial Designer
San Francisco, CA · On-site
$100K - $125K/yr
You have a unique opportunity to work alongside and learn from industry veterans that came from the Apple Design team, Ideo & Incase. Above all, you're driven by a desire to create insanely great ...
Incase information
See California salary details
$12.57 - $13.33
1% of jobs
$13.33 - $14.08
3% of jobs
$14.08 - $14.84
13% of jobs
$15.26 is the 25th percentile. Wages below this are outliers.
$14.84 - $15.59
15% of jobs
$15.59 - $16.35
17% of jobs
The median wage is $16.42 / hr.
$16.35 - $17.10
16% of jobs
$17.70 is the 75th percentile. Wages above this are outliers.
$17.10 - $17.86
14% of jobs
$17.86 - $18.61
8% of jobs
$18.61 - $19.37
7% of jobs
$19.37 - $20.12
3% of jobs
$20.12 - $20.88
3% of jobs
$12
$16
$20
How much do incase jobs pay per hour?
What skills and qualifications are needed to thrive as a product designer at Incase?
What are common challenges faced by product designers at Incase?
What does Incase do?
What is the difference between Incase vs Customer Service Representative?
| Aspect | Incase | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically no formal degree, may require product knowledge | High school diploma or equivalent, sometimes certifications |
| Work Environment | Office, retail, or online retail settings | Call centers, retail stores, or online support |
| Industry Usage | Consumer electronics, accessories, and tech gear | Various industries including retail, telecom, and tech |
| Common Search/Comparison | Customer support roles in tech retail | Customer support roles in retail and service sectors |
Incase roles focus on supporting customers with product-related inquiries, often within the tech and accessories industry, requiring product knowledge but minimal formal credentials. Customer Service Representatives have broader roles across various industries, often requiring a high school diploma and providing general customer support. While both roles involve assisting customers, Incase positions are more specialized in tech products, whereas Customer Service Representatives serve a wider range of sectors.

$65/hr
Full-time
Re-posted 16 days ago
Job description
Need R2D2 # 11091342
Possible 3 Month CTH | No Fees | Do Not Re-Post | Confidential
Submit candidates under their legal name and use only Capgemini template
IMPORTANT INFORMATION:
Role: Devops
Work Location: San Jose , CA
Rate: $65/hr AI
Please send it with this information
Legal name:
Location (City and State):
Relocate?
Rate:
Availability:
Phone #:
Mobile#:
Email address:
Visa type:
Hiring Status:
If the resource has a visa, what company owns it?
Are you working directly with the contractor's visa holder?
Grade = C
Software Developer - Experience ?= Seven to Ten Years
Software Developer - Proficiency in Progressing
Software Developer - How Recent in Less than 3 Years
Local Grade = C1
"In this role you will be responsible for Operating and Managing production and staging
cloud platforms, responsible for Ops (executing runbook/SOP/ Maintain up-time/SLA) as
well as Site Reliability engineering.
? You will constantly work to build and improve CICD pipelines, monitoring/alerting
capabilities, reliability capabilities etc.
? Maintain high - 99.99 uptime and bring required improvements to get there.
? Resolve alerts as per runbook and/or drive the resolution of the alert by collaborating
with different teams and stakeholders across Verizon. Update relevant runbooks post
resolution with relevant future resolution steps. Aim to automate runbooks as much as
possible.
? You will work towards reducing number of alert escalation to next level team -
dev/devops
? Provide clear details of Customer facing outage to field/service delivery teams to
communicate to Customers.
? Lead post mortem meeting so that improvements are built into product to avoid future
outage
? Strong analytical skills to understand production system metrics, drive change, optimize
system utilization and drive cost efficiency
? Production roll out of new releases
? Constantly improve Monitoring/Alerting posture so as to proactively detect issues before
customers report it.
? Build reports/dashboard/KPI and lead monthly operations review. Some examples
include, but are not limited to - Platform/Application/Infrastructure KPIs, security reports,
audit reports.
? Support Application, OS and database patches/updates
? Execute security tools, analyze vulnerabilities/findings and work towards remediating it
working with Dev/DevOps team
? Key stakeholder to participate incase of IR (Incident Response), DR (Disaster Recovery)
? Improve the process posture from change management, postmortem, support workflow,
ticketing system etc.
? Operate, manage and enhance the pre-production/staging environment. The purpose of
pre- production/staging activities is to do continuous improvements which can be rolled
out to production"
ERM - Susana Stolz | Capgemini |North America
Tel.: +1 888-229-2961 Ext 13578
About Redolent
Sourced by ZipRecruiter
Redolent, a dynamic and rapidly expanding company committed to excellence in software solutions, where success is fueled by a combination of technical expertise and efficient management practices. Our solutions create a measurable delta in our clients’ productivity and profitability, contributing to their growth and success.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
San Jose, CA, US
Year founded
2008