ZipRecruiter

Log In

1

Inbox Manager Jobs in Detroit, MI (NOW HIRING)

Ginosko Development Company

HR Generalist

Novi, MI · On-site

Monitor and manage the shared HR inbox, routing inquiries as appropriate Leave of Absence Administration * Prepare and administer leave documentation, including FMLA * Communicate eligibility and ...

Optimal Inc.

HR Operations Coordinator

Ann Arbor, MI · On-site

Manage candidate relocation documentation and reimbursement processes & process invoices and ... Respond to inquiries received through the HR shared inbox and direct requests to the appropriate HR ...

Optimal Inc.

HR Operations Coordinator

Superior, MI · On-site

Manage candidate relocation documentation and reimbursement processes & process invoices and ... Respond to inquiries received through the HR shared inbox and direct requests to the appropriate HR ...

Optimal Inc.

HR Operations Coordinator

Ann Arbor, MI · On-site

Manage candidate relocation documentation and reimbursement processes & process invoices and ... Respond to inquiries received through the HR shared inbox and direct requests to the appropriate HR ...

Dykema

Benefits Specialist

Detroit, MI · On-site

Assists Benefits Manager with the preparation of the insurance budget accounts, filings for Form ... inbox and HR Benefits Outlook inbox. * Works with insurance carriers in resolving employee claim ...

Our Next Energy Inc

Account Coordinator

Novi, MI · On-site

$18.75 - $24.50/hr

... sales inbox, including scheduling customer meetings, coordinating calendars, preparing agendas, and documenting meeting notes and action items. * Maintain business development contacts, CRM data ...

Our Next Energy

Account Coordinator

Novi, MI · On-site

$18.75 - $24.50/hr

... sales inbox, including scheduling customer meetings, coordinating calendars, preparing agendas, and documenting meeting notes and action items. * Maintain business development contacts, CRM data ...

Our Next Energy Inc.

Account Coordinator

Novi, MI · On-site

$18.75 - $24.50/hr

... sales inbox, including scheduling customer meetings, coordinating calendars, preparing agendas, and documenting meeting notes and action items. * Maintain business development contacts, CRM data ...

Our Next Energy Inc / ONE

Account Coordinator

Novi, MI · On-site

$18.75 - $24.50/hr

... sales inbox, including scheduling customer meetings, coordinating calendars, preparing agendas, and documenting meeting notes and action items. * Maintain business development contacts, CRM data ...

next page

Showing results 1-20

All JobsInbox JobsInbox Manager JobsInbox Manager Jobs in Detroit, MI

Inbox Manager information

What is an inbox manager?

Inbox Managers are professionals responsible for organizing, monitoring, and responding to emails and messages for individuals or organizations. Their main tasks include sorting incoming messages, prioritizing urgent communications, drafting responses, and ensuring that important emails are followed up on promptly. Inbox Managers help improve productivity by reducing email clutter and streamlining communication processes. They often use specialized tools and techniques to manage multiple inboxes efficiently.

How does an inbox manager effectively prioritize and respond to high volumes of email communication?

Inbox Managers often face the challenge of sorting through large volumes of emails daily. To handle this efficiently, they typically use a combination of email management tools, filters, and labeling systems to prioritize urgent and important messages. Regular coordination with key stakeholders helps clarify priorities and ensures timely responses. Strong organizational skills and the ability to quickly assess the relevance and urgency of messages are crucial to maintaining smooth communication flows and supporting executive or team productivity.

What are the key skills and qualifications needed to thrive as an inbox manager, and why are they important?

To thrive as an Inbox Manager, you need strong organizational skills, attention to detail, and experience with email management, often supported by familiarity with customer service or administrative backgrounds. Proficiency with email clients (such as Gmail or Outlook), automation tools (like Zapier), and ticketing or CRM systems is typically required. Excellent communication, prioritization, and problem-solving skills help you stand out in managing high volumes of correspondence. These skills ensure efficient workflow, timely responses, and enhanced client or team satisfaction through seamless inbox operations.

What is the difference between Inbox Manager vs Customer Service Representative?

AspectInbox ManagerCustomer Service Representative
Primary RoleOversees email and message management, ensuring timely responses and organizationHandles customer inquiries, provides support, and resolves issues via various communication channels
Required SkillsEmail management, organization, communication, multitaskingCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on digital communicationOffice or call center, direct customer interaction
Common Industry UsageBusiness, e-commerce, tech companiesRetail, service industries, tech support

While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Inbox Manager jobs in Detroit, MI?

For Inbox Manager jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Inbox Manager jobs in Detroit, MI look for?

The top searched job categories for Inbox Manager jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Inbox Manager jobs?

Cities near Detroit, MI with the most Inbox Manager job openings:

Inbox Manager jobs near you
Infographic showing various Inbox Manager job openings in Detroit, MI as of September 2026, with employment types broken down into 73% Full Time, 18% Part Time, and 9% Contract. Highlights an 91% In-person, and 9% Remote job distribution.

Medical Assistant - Southfield, MI

Southfield, MI • On-site

Cityblock Health
Health Care and Social Assistance • 1 - 5K employees
Learn more about Cityblock Healthexternal

$16.25 - $20.75/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 5 days ago

Cityblock Health rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Description:
The Medical Assistant serves as a critical operational and clinical support partner within Cityblock Health's integrated care model. Working closely with assigned providers and interdisciplinary care teams, the Medical Assistant is responsible for supporting pre-visit planning, visit readiness, care coordination workflows, Athena inbox management, and post-visit follow-up activities to ensure high-quality, coordinated, and member-centered care delivery.
This role plays an essential part in supporting provider efficiency, continuity of care, quality gap identification, operational consistency, and member engagement across daily workflows. The Medical Assistant functions within a highly collaborative environment and is expected to demonstrate strong operational ownership, communication, accountability, and adaptability within evolving care delivery models.
Core Responsibilities
Pre Visit Planning and Visit Readiness
  • Conduct comprehensive pre and post visit chart preparation prior to scheduled appointments.
  • Verify insurance eligibility, registration accuracy, demographic information, and appointment readiness prior to visits.
  • Complete confirmation calls and member outreach within established workflow expectations.
  • Engage members to schedule and confirm annual visits, discharge follow up appointments, chronic disease management visits, and preventative care services.
  • Support identification and closure of HEDIS and quality gaps, preventative screenings, BOI capture opportunities, and required questionnaires.
  • Ensure relevant labs, imaging, referrals, prescriptions, and external documentation are available, reviewed, or escalated prior to visits.
  • Identify scheduling discrepancies, operational barriers, and visit readiness concerns proactively.
  • Ensure quality and patient outcome opportunities are elevated for provider review and intervention.
Dyad Huddle Participation and Provider Partnership
  • Participate actively in daily dyad huddles, recurring provider meetings, and workflow discussions.
  • Review provider schedules, operational priorities, member overlap, coverage needs, and visit readiness requirements.
  • Prepare and maintain dyad huddle tracking tools, workflow documentation, and operational follow up items.
  • Support provider coverage coordination and escalation management as needed.
  • Maintain professionalism, preparedness, and active engagement during huddle participation.
  • Collaborate with providers, operations, nursing, behavioral health, pharmacy, and interdisciplinary teams to support coordinated care delivery.

Athena Inbox, EMR Management, and Documentation
  • Manage assigned Athena inbox tasks within established SLAs and workflow expectations.
  • Prioritize, route, and resolve operational and clinical workflows accurately and timely.
  • Review, track, and support follow up on lab results, referrals, prescriptions, imaging, provider orders, and outstanding care coordination activities through EMR management.
  • Maintain accurate, timely, and up to date patient records within the electronic health record system.
  • Document member outreach, appointment updates, care coordination activities, and workflow completion accurately.
  • Escalate high priority, unresolved, or clinically sensitive tasks appropriately.

Clinical Support and Care Coordination
  • Assist healthcare providers with examinations, diagnostic testing, clinical procedures, and specialized procedures as authorized within scope of practice.
  • Administer medications and vaccines under the direction of a licensed healthcare provider.
  • Coordinate patient care activities including scheduling appointments, obtaining referrals, managing follow up activities, and supporting continuity of care.
  • Support follow up related to durable medical equipment (DME), labs, imaging, prior authorizations, prescriptions, and provider orders.
  • Track and communicate care coordination updates impacting member care and operational workflows.
  • Proactively escalate unresolved care coordination barriers and member needs.

Administrative, Inventory, and Operational Support
  • Answer phone calls and respond to member inquiries professionally and compassionately.
  • Greet members and visitors entering physical hub locations and support a welcoming member experience.
  • Assist nursing and hub operations teams in maintaining medical inventory and ordering supplies and materials as needed.
  • Monitor and manage inventory of medical supplies, medications, and clinical materials to support operational readiness.
  • Participate in workflow improvement initiatives, operational discussions, and process standardization efforts across markets.
  • Maintain respectful, transparent, and solution oriented communication with peers and interdisciplinary teams.
  • Support a collaborative, accountable, and member centered team culture.

EXPERIENCE
  • 1 year of experience working in a clinical operations setting

We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company's equity program, paid time off, including vacation and sick leave. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:
$20.19 - $25.96 Hourly
Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Medical Clearance (for Member-Facing Roles):
You must complete Cityblock's medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

What Cityblock Health employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply