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Inbox Management Jobs in Michigan (NOW HIRING)

Ginosko Development Company

HR Generalist

Novi, MI · On-site

Monitor and manage the shared HR inbox, routing inquiries as appropriate Leave of Absence Administration * Prepare and administer leave documentation, including FMLA * Communicate eligibility and ...

Gordon Food Service

Part Time Tax Coordinator

Wyoming, MI · On-site

$16.75 - $21.50/hr

Maintains business licenses and annual reports, manages physical mail, monitors and responds to emails in the tax inbox, assists the team with sales/use tax tasks and audit data collection, and ...

Optimal Inc.

HR Operations Coordinator

Ann Arbor, MI · On-site

Manage candidate relocation documentation and reimbursement processes & process invoices and ... Respond to inquiries received through the HR shared inbox and direct requests to the appropriate HR ...

New

BDO

Buyer II Procurement

Grand Rapids, MI · On-site

$27.50 - $36.25/hr

Manages supplier relationships for the contracts this position manages and for assigned key ... Responds to the purchasing inbox inquiries as needed * Maintains cost reduction reporting * Reviews ...

BDO USA

Buyer II Procurement

Grand Rapids, MI · On-site

$27.50 - $36.25/hr

Manages supplier relationships for the contracts this position manages and for assigned key ... Responds to the purchasing inbox inquiries as needed * Maintains cost reduction reporting * Reviews ...

Optimal Inc.

HR Operations Coordinator

Superior, MI

Manage candidate relocation documentation and reimbursement processes & process invoices and ... Respond to inquiries received through the HR shared inbox and direct requests to the appropriate HR ...

New

SAMES KREMLIN

Purchaser

Plymouth, MI · On-site

$60 - $75/hr

Monitor the Purchasing Inbox for supplier order confirmations and enter the confirmed dates into the ERP Purchasing system. * Consult with Purchasing Management when order confirmations are not ...

Optimal Inc.

HR Operations Coordinator

Ann Arbor, MI · On-site

Manage candidate relocation documentation and reimbursement processes & process invoices and ... Respond to inquiries received through the HR shared inbox and direct requests to the appropriate HR ...

Sames

Purchaser

Plymouth, MI · On-site

$50 - $70/hr

Monitor the Purchasing Inbox for supplier order confirmations and enter the confirmed dates into the ERP Purchasing system. * Consult with Purchasing Management when order confirmations are not ...

Dykema

Benefits Specialist

Detroit, MI

Assists Benefits Manager with the preparation of the insurance budget accounts, filings for Form ... inbox and HR Benefits Outlook inbox. * Works with insurance carriers in resolving employee claim ...

The Dunwoody Group

Office Assistant

Warren, MI · On-site

$15.75 - $20.50/hr

Monitor and manage the company's shared/general email inbox. * Sort, distribute, and respond to routine customer-service inquiries. * Compile online orders and prepare them for fulfillment. * Provide ...

Our Next Energy Inc

Account Coordinator

Novi, MI · On-site

$18.75 - $24.50/hr

... sales inbox, including scheduling customer meetings, coordinating calendars, preparing agendas, and documenting meeting notes and action items. * Maintain business development contacts, CRM data ...

Our Next Energy

Account Coordinator

Novi, MI · On-site

$18.75 - $24.50/hr

... sales inbox, including scheduling customer meetings, coordinating calendars, preparing agendas, and documenting meeting notes and action items. * Maintain business development contacts, CRM data ...

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Showing results 21-40

All JobsInbox Management JobsInbox Management Jobs in Michigan

Inbox Management information

What is the difference between Inbox Management vs Email Support Specialist?

AspectInbox ManagementEmail Support Specialist
Primary FocusOrganizing, prioritizing, and managing incoming messages across platformsResponding to customer inquiries via email, providing support and solutions
Required SkillsOrganization, communication, multitaskingCustomer service, communication, problem-solving
Work EnvironmentAdministrative or customer service settings, often remoteCustomer support centers, remote or office-based
Common CertificationsNone typically required, but organizational skills preferredCustomer service certifications beneficial

While both roles involve handling email communication, Inbox Management focuses on organizing and prioritizing messages to streamline workflow, whereas Email Support Specialists primarily respond to customer inquiries to resolve issues. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are popular job titles related to Inbox Management jobs in Michigan?

For Inbox Management jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Inbox Management jobs in Michigan look for?

The top searched job categories for Inbox Management jobs in Michigan are:

Inbox Management jobs near you
Infographic showing various Inbox Management job openings in Michigan as of August 2026, with employment types broken down into 49% Full Time, 38% Part Time, and 13% Contract. Highlights an 74% In-person, 13% Hybrid, and 13% Remote job distribution.

Employee Benefits Client Service Representative

Wilshire Benefits Group, Inc.

Troy, MI • On-site

$15.25 - $20.75/hr

Full-time

Medical, Life

Re-posted 4 days ago

Key responsibilities

  • Process new enrollments, changes, and terminations within required timelines.

  • Respond to employee benefit questions, verify enrollments, and coordinate with insurance carriers and COBRA participants to resolve issues.

  • Monitor the benefits advocacy inbox, track requests, and document actions accurately in internal systems.

Job description

Description:

Wilshire Benefits Group is actively seeking a dynamic professional who is ready to play a vital role in enhancing employee satisfaction and well-being as an Employee Benefits Client Service Representative.


In this fast-paced role, you'll handle everything from processing enrollments and managing eligibility with insurance carriers to fielding inquiries resolving issues as a dedicated employee benefit advocate. Bring your friendly attitude, positive energy, and problem-solving abilities, and let's create incredible client experiences together!


Your role will involve wearing many hats, including:

  • Manage Employee Benefit Enrollments: Accurately process new enrollments, changes, and terminations within required timelines.
  • Enrollment Verification & Follow-Up: Confirm enrollments are successfully transmitted to insurance carriers using multiple system platforms.
  • Employee Benefits Support: Respond to employee benefit questions during open enrollment and throughout the year, including ID card requests and coverage inquiries, with a standard turnaround of 24–48 hours.
  • Carrier & COBRA Coordination: Serve as a point of contact between employees, COBRA participants, and insurance carriers to resolve claims, eligibility, and service issues.
  • Inbox & Case Management: Monitor the benefits advocacy inbox, track requests, and document all actions accurately in internal systems.
  • Client Service Excellence: Provide professional, responsive, and solution-oriented support to both internal teams and external clients.
  • Open Enrollment Communications: Assist with the creation and distribution of clear, accurate employee communications, including Open Enrollment materials and benefit guides.

At Wilshire Benefits Group, we offer a robust and competitive benefits package and an award-winning work environment. We believe in celebrating your achievements, fostering a fun and inspirational work environment, and providing the support you need to shine. Ready to join the team and become a contributor to our intentionally-different approach? Apply now!

Requirements:

Our ideal candidate will bring the following skills and abilities to the role:

  • Experience in Employee Benefits: At least 1 year of hands-on experience working with employee health insurance benefits or benefits administration.
  • Customer Service Excellence: Demonstrated commitment to providing high-quality, professional service to employees, clients, or plan participants.
  • Accuracy & Data Management: Strong data entry skills with a proven ability to work accurately with detailed, sensitive information.
  • Client Support Experience: Prior experience responding to employee or client inquiries via email or ticketing systems while meeting service-level expectations.
  • Organization & Follow-Through: Ability to consistently track requests, document actions in internal systems, and manage multiple priorities effectively.
  • Independent & Team-Based Work: Comfortable working independently while also collaborating with a team to meet varying client needs.
  • Written Communication Skills: Ability to create, edit, and proofread professional documents and communications.
  • Technology Proficiency: Proficient in Microsoft Word, Excel, and PowerPoint; experience with Adobe products preferred.
  • Onsite Availability: Willing and able to work onsite as required.
  • Education: Bachelor’s degree preferred or equivalent relevant experience.
  • Licensing (Preferred): Active Life and Health insurance license is a plus.
  • Benefits Systems Experience (Preferred): Familiarity with Employee Navigator or similar benefits administration platforms strongly valued.
  • Design Tools (Nice to Have): Experience with Microsoft Publisher or similar desktop publishing is helpful but not required.