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Inbound Travel Agent Jobs (NOW HIRING)

Reservations Agent

Saratoga, WY · On-site +1

$15 - $18.75/hr

Manage inbound RFP lead forms from the website and email - sending proposals, logging inquiries ... Discounts on hotel rooms, dining, and other travel and entertainment experiences * Multiple ...

Customer Care Executive

$15.75 - $21.25/hr

Experience in customer care or inbound travel Strong customer focus and prioritization skills Proficient in MS Office and WhatsApp/Zalo Knowledge of sustainability and responsible tourism is a plus.

Travel Perks: Experience the industry through discounted cruises, access to travel agent rates, and ... Handle 2-3 inbound service and reservation calls per hour with efficiency and professionalism.

$57K - $100K/yr

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and ... As an Inbound (Call Transfer) Sales Specialist, you'll connect with customers being connected or ...

Activations Sales Agent At Vacation Innovations, we don't just offer jobs--we build careers in the ... travel. What You'll Do: * Engage with customers via inbound and outbound calls using our ...

Activations Sales Agent Location: On-site (Orlando, FL) | Type: Full-time | Industry: Travel ... travel. What You'll Do: * Engage with customers via inbound and outbound calls using our ...

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Inbound Travel Agent information

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How much do inbound travel agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for inbound travel agent in the United States is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.73 per hour, depending on experience, location, and employer.

What is an inbound travel agent?

Inbound travel agents are professionals or agencies that specialize in organizing and coordinating travel arrangements for tourists coming into a specific country or region. They typically handle services such as accommodation, transportation, sightseeing tours, and local experiences for visitors. Inbound travel agents work closely with local suppliers and use their knowledge of the area to provide tailored travel experiences to international or domestic travelers. Their main goal is to ensure a smooth and enjoyable visit for tourists from the point of arrival to departure.

What are the key skills and qualifications needed to thrive as an inbound travel agent, and why are they important?

To succeed as an Inbound Travel Agent, you need in-depth destination knowledge, strong sales abilities, and experience in itinerary planning, typically supported by a background in tourism or hospitality. Familiarity with global distribution systems (GDS), online booking platforms, and sometimes certifications like IATA or travel consultant training are valuable. Outstanding communication, problem-solving, and customer service skills set top agents apart in handling client needs and unexpected issues. These competencies ensure clients receive tailored, seamless travel experiences, fostering satisfaction and repeat business.

What are some common challenges faced by inbound travel agents, and how can they be managed effectively?

Inbound travel agents often encounter challenges such as managing last-minute itinerary changes, dealing with travel disruptions, and meeting diverse client expectations. Effective communication with suppliers, strong organizational skills, and staying updated with industry trends help address these issues. Collaborating closely with team members and maintaining a network of reliable local partners also ensures smooth client experiences. Embracing digital tools for itinerary management and customer service can further streamline workflows and minimize stress.

What cities are hiring for Inbound Travel Agent jobs?

Cities with the most Inbound Travel Agent job openings:

What states have the most Inbound Travel Agent jobs?

States with the most job openings for Inbound Travel Agent jobs include:

What are popular job titles related to Inbound Travel Agent jobs?

For Inbound Travel Agent jobs, the most frequently searched job titles are:

Infographic showing various Inbound Travel Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 9% Part Time, and 17% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,907 per year, or $25.9 per hour.

Reservations Agent

Saratoga, WY • On-site, Remote

White Lodging Services Corp
Traveler Accommodation • 5 - 10K employees

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz


Job description

Summary:
Who We Are
At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.
We are hiring a Reservations Agent to join the Brush Creek Ranch Luxury Ranch Collection sales and reservations team. This is a remote-friendly hospitality sales role - we are open to qualified remote candidates with relevant hospitality, reservations, or sales experience - offering a base hourly rate plus a quarterly incentive plan tied to individual performance goals. As a Reservations Agent, you will be the first point of contact for guests exploring the Brush Creek Ranch Luxury Ranch Collection - including The Lodge & Spa, Magee Homestead, French Creek, and Platte Canyon Glamping - and will play a central role in converting inquiries into bookings through expert knowledge, value selling, and genuine hospitality. If you're a Reservations Agent, hotel reservations specialist, hospitality sales professional, or call center representative with hospitality experience looking for remote hotel reservations jobs, luxury ranch reservations agent roles, or hospitality sales positions with a performance-based incentive plan, we want to hear from you.
What You'll Do
  • Serve as a knowledgeable reservations sales professional for the full Brush Creek Ranch Luxury Ranch Collection - answering the BCR Reservations line and speaking confidently on all properties, including The Lodge & Spa, Magee Homestead, French Creek, and Platte Canyon Glamping; transferring calls to the appropriate department or person as needed
  • Make, modify, and cancel accommodations across all properties within the collection - efficiently and accurately entering guest information into the property management system, processing payments, and sending confirmations in a timely manner
  • Describe the all-inclusive Brush Creek Ranch guest experience - including room types, cabin details, deposit and cancellation policies, dining options, ranch activities, and other pertinent collection information - using value selling techniques with guests and members via telephone and email
  • Process online bookings and receive a high volume of incoming telephone calls promptly - demonstrating proper phone etiquette and a warm, professional guest-first communication style at all times
  • Maintain thorough and current knowledge of all guest services, activities, dining options, ranch programming, Farm events, sustainability initiatives, and historical information regarding Brush Creek Ranch and the surrounding Wyoming area
  • Manage inbound RFP lead forms from the website and email - sending proposals, logging inquiries accurately in the property management system, and following up on proposals and outbound sales to past leads
  • Assist with Travel Agent and Tour Operator reservations - maintaining knowledge of all affiliate standards and concessions
  • Work collaboratively with all resort departments to maintain maximum rapport and open communication channels across the Brush Creek Ranch Luxury Ranch Collection
  • Attend all scheduled employee meetings

What You'll Bring
  • Minimum one year of experience in a related field - including hospitality, hotel reservations, sales, or call center operations - required
  • Strong written and verbal communication skills - with the ability to courteously and confidently present information to guests in one-on-one and group settings via telephone and email
  • Proficiency in Microsoft Word, Excel, and Outlook - experience with HMS or comparable property management and reservations systems preferred but not required
  • A positive attitude and genuine ability to work cooperatively and efficiently with a variety of guests, partners, and coworkers in a remote or in-person hospitality environment
  • A consistent commitment to fulfilling Brush Creek Ranch's core company values - Authentic, Friendly, Connective, Sustainable, Discovery, and Memorable - and exhibiting BCR Behavior Standards with guests, partners, and coworkers at all times
  • Flexibility to work days, early mornings, evenings, weekends, and some holidays as the needs of a luxury ranch reservations operation require
  • Reliability and punctuality - reporting to work at scheduled times and managing remote work responsibilities with professionalism and accountability

What You Can Look Forward To
  • Location flexibility - we are open to qualified remote candidates with relevant hospitality experience
  • Base hourly rate plus quarterly incentive plan tied to individual performance goals
  • Unlimited referral bonuses
  • 401(k) with company match after 1 month
  • Paid time off (PTO) with rollover for full-time associates
  • Numerous employee engagement activities and a positive work environment
  • Discounts on hotel rooms, dining, and other travel and entertainment experiences
  • Multiple opportunities for growth across our luxury ranch network
  • Full-time and seasonal associates also receive:
    • Medical, dental, and vision insurance - starting day 1

At Brush Creek Ranch, we are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

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