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Inbound Sales Associate Jobs in Toronto, ON (NOW HIRING)

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention * Brand Promotion: Representing Rogers ...

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Inbound Sales Associate information

See Toronto, ON salary details

$8

$17

$36

How much do inbound sales associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for inbound sales associate in Toronto, ON is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $11.70 and $22.02 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What are the most commonly searched types of Inbound Sales jobs in Toronto, ON?

The most popular types of Inbound Sales jobs in Toronto, ON are:

What are popular job titles related to Inbound Sales Associate jobs in Toronto, ON?

For Inbound Sales Associate jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Associate jobs in Toronto, ON look for?

The top searched job categories for Inbound Sales Associate jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Inbound Sales Associate jobs?

Cities near Toronto, ON with the most Inbound Sales Associate job openings:

Infographic showing various Inbound Sales Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,737 per year, or $17.7 per hour.

Part-time

Medical, Retirement

Re-posted 11 days ago


Job description

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You: 

  • Uncapped commissions and a competitive compensation package 
  • Up to 50% employee discounts on Rogers and Fido services 
  • Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP 
  • Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options 
  • Inclusive culture with strong diversity and equity-focused employee resource groups 

What You Will Be doing: 

  • Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products 
  • Sales Delivery:  Finding opportunities, anticipating customer needs, and delivering on sales targets. 
  • Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention 
  • Brand Promotion: Representing Rogers and Fido brands in-store and at local community events. 

What We’re Looking For: 

  • Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals. 
  • Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance 
  • You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment. 
  • You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times. 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 777 Guleph Line Rd. (5807), Burlington, ON
Travel Requirements: None
Background Check(s) Required: Canadian Criminal Record Check 
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 335454

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Retail