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Inbound Sales Associate Jobs in Santa Rosa, CA (NOW HIRING)

Ross Stores

Area Supervisor

Napa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Sonoma, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Rohnert Park, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Santa Rosa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Napa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Petaluma, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Napa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Rohnert Park, CA

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Santa Rosa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Santa Rosa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Novato, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Novato, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Santa Rosa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Napa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Santa Rosa, CA

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Sonoma, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Napa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Santa Rosa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Petaluma, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Novato, CA

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

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Showing results 21-40

All JobsInbound Sales Associate JobsInbound Sales Associate Jobs in Santa Rosa, CA

Inbound Sales Associate information

See Santa Rosa, CA salary details

$9

$19

$36

How much do inbound sales associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for inbound sales associate in Santa Rosa, CA is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What are popular job titles related to Inbound Sales Associate jobs in Santa Rosa, CA?

For Inbound Sales Associate jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Associate jobs in Santa Rosa, CA look for?

The top searched job categories for Inbound Sales Associate jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Inbound Sales Associate jobs?

Cities near Santa Rosa, CA with the most Inbound Sales Associate job openings:

Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,978 per year, or $19.2 per hour.

Area Supervisor

Ross Stores

Napa, CA • On-site

Full-time

Re-posted 29 days ago

Job description

GENERAL PURPOSE:
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environments:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
General Merchandising:
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.

Loss Prevention:
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "code" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite; Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.

Fitting Rooms:
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
  • E nsures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
SUPERVISORY RESPONSIBILITIES:
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $18.40 - $18.90. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

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