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Inbound Sales Associate Jobs in Santa Rosa, CA (NOW HIRING)

Boot Barn

Inventory Control Associate

Santa Rosa, CA · On-site

$18.50 - $20.50/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Boot Barn

Inventory Control Associate

Santa Rosa, CA · On-site

$18.50 - $20.50/hr

As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive ...

Ross Stores

Area Supervisor

Santa Rosa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Petaluma, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Rohnert Park, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Sonoma, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores, Inc

Area Supervisor

Napa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

Ross Stores

Area Supervisor

Napa, CA · On-site

Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ... sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. * As a ...

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Inbound Sales Associate information

See Santa Rosa, CA salary details

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How much do inbound sales associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for inbound sales associate in Santa Rosa, CA is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

Is inbound sales associate difficult?

Inbound sales associates typically find the role manageable as it involves assisting customers who initiate contact, focusing on communication and product knowledge. Success depends on strong interpersonal skills, product understanding, and the ability to handle rejection or objections, but it generally requires less cold outreach than outbound sales roles.

What are popular job titles related to Inbound Sales Associate jobs in Santa Rosa, CA?

For Inbound Sales Associate jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Associate jobs in Santa Rosa, CA look for?

The top searched job categories for Inbound Sales Associate jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Inbound Sales Associate jobs?

Cities near Santa Rosa, CA with the most Inbound Sales Associate job openings:

Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,978 per year, or $19.2 per hour.

Inbound Sales Representative

DriveSavers Data Recovery

Novato, CA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Job description

Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide.
We're looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you're helping people restore memories they thought may have been lost forever.
Experience and Education
2-4 years sales experience, Associate/Bachelor Degree or equivalent work experience
Required Skills and Experience
  • Excellent interpersonal, organizational, and communication skills
  • Phone sales skills
  • Great customer service skills
  • Strong attention to detail
  • Able to work independently as well as part of a team
  • Able to analyze and evaluate customer needs
  • Able to prioritize and meet deadlines in a fast-paced environment
  • Must have passion for staying ahead of current and future technologies

Job Duties Include
  • Receiving inbound calls pre-service, service, and post-service
  • Outbound call follow-up
  • Working directly with data recovery engineers to report engineers' findings
  • Answering questions about the technical process of data recovery and associated pricing

If you have some of the qualifications but not all, please tell us why you think you should be considered.
Benefits
  • Competitive Salary
  • Monthly Bonuses
  • 401K Retirement Plan
  • Medical Insurance
  • Dental and Vision Plan
  • Ongoing Training
  • Paid Holidays
  • Maternity/Paternity Leave
  • Events and Celebrations
  • Subsidized Stocked Refrigerator
  • Friendly Workspace
  • Green Business

From Employees on Glassdoor
  • Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
  • Amazing work environment. Excellent incentives that encourage us all.
  • Friendly, inviting, and supportive work environment.
  • Great training, room for growth.
  • Engaging and manageable workload.
  • Each day brings new challenges with new and older technology.
  • Snacks and beverages are stocked regularly.
  • You feel valued as an employee. Comfortable work environment and strong incentives.
  • Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
  • It's been great to work as an individual to make a difference to customers and work next to others with that same goal.
  • Small business with a work environment that feels like a family, while also being known as the leader in data recovery.

Apply