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Inbound Sales Associate Jobs in Durham, NC (NOW HIRING)

BB BHF STORES LLC

SALES ASSOCIATE

Raleigh, NC

$14 - $15/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...

Storr Office Environments

Sales Associate

Raleigh, NC · On-site

$55K - $65K/yr

Sales Associate → Account Manager (Training Program) Storr Office Environments | Raleigh, NC At ... inbound prospects to understand their needs and recommend solutionsPrepare quotes for smaller ...

Steelcase

Sales Associate

Raleigh, NC · On-site

$13.50 - $18.50/hr

Meet with walk-in and inbound prospects to understand their needs and recommend solutions * Prepare ... Sales Associates are positioned to transition into an Account Manager / Sales Executive role within ...

KidStrong

KidStrong Territory Sales Associate

Raleigh, NC · On-site

$18 - $23/hr

Drive membership sales through high-volume outbound phone calls on inbound leads (200+ calls/day is ... Work closely with Operations Associate on seamless process for observations, trials, and ...

Blue Compass RV Raleigh

RV Sales Associate

Raleigh, NC · On-site

$75K - $130K/yr

We are looking for high-energy, driven Sales Associates to join our team and take ownership of the ... Respond to inbound leads quickly and consistently * Generate new business through phone outreach ...

Signs Unlimited USA

Inside Sales Associate

Durham, NC · On-site

$40K/yr (+ commission)

Handle inbound, prospect calls and convert into sales * Make outbound calls for proposal follow-up * Deliver and explain signage proposal to prospect. * Propose pricing and content provided by ...

PBV

Customer Center Sales Associate A

Cary, NC

Customer Center Sales Associate A Role Overview The purpose of the Customer Center Associate A is to answer inbound call volume from customers calling to discuss general account service issues ...

Victra

Order Support Agent

Raleigh, NC · On-site

$16.50 - $22/hr

... handle inbound sales calls daily. Your upbeat attitude, motivation, drive and strong work ethic ... Associates degree preferred * 1-2 years of experience in a call center, customer service or retail ...

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All JobsInbound Sales Associate JobsInbound Sales Associate Jobs in Durham, NC

Inbound Sales Associate information

See Durham, NC salary details

$8

$16

$31

How much do inbound sales associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for inbound sales associate in Durham, NC is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.64 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What are popular job titles related to Inbound Sales Associate jobs in Durham, NC?

For Inbound Sales Associate jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Associate jobs in Durham, NC look for?

The top searched job categories for Inbound Sales Associate jobs in Durham, NC are:

What cities near Durham, NC are hiring for Inbound Sales Associate jobs?

Cities near Durham, NC with the most Inbound Sales Associate job openings:

Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Durham, NC as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,334 per year, or $17 per hour.

SALES ASSOCIATE

BB BHF STORES LLC

Raleigh, NC

$14 - $15/hr

Other

Re-posted 22 days ago

Job description

Position Description: Position Summary
The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.
Principal Responsibilities
Acquire and Maintain Customers
Clerical functions, including but not limited to office management and file maintenance
Create price tags
Customer payments and data entry in VersiRent computer program
Greets customers and facilitates in-store sales
Inbound/Outbound sales calls
Maintain professional appearance
Maintains showroom appearance
Resolves customer service concerns as they arise
Responsible for answering phones
All other duties deemed necessary for effective store managementEssential Requirements
Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
Build and maintain files to company standards and policy
Intermediate math skills
Excellent phone skills
Must be able to explain product features and benefits
Must be able to explain terms of rental/lease agreement to customer.
Must be able to read, write and communicate effectively in person and over telephone
Must be organized
Must be able to work overtime
General Physical Requirements
Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
Stooping, bending, pulling, climbing, reaching and grabbing as required $14.00 - $15.00 Hourly