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Inbound Outbound Sales Representative Jobs in Waterloo, IA

Handle sales and sales process for inbound calls as well as outbound solicitation Responsible for executing the business unit's marketing plan Maintain current accurate data within the company ...

Posted today

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Build your business using established sales processes, strong carrier relationships, and a trusted ... Success in this role requires consistent outbound calling, follow-up, and persistence. * Purpose ...

Build your business using established sales processes, strong carrier relationships, and a trusted ... Success in this role requires consistent outbound calling, follow-up, and persistence. * Purpose ...

Build your business using established sales processes, strong carrier relationships, and a trusted ... Success in this role requires consistent outbound calling, follow-up, and persistence. * Purpose ...

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Inbound Outbound Sales Representative information

See Waterloo, IA salary details

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How much do inbound outbound sales representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for inbound outbound sales representative in Waterloo, IA is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $23.70 per hour, depending on experience, location, and employer.

What does an inbound outbound sales representative do?

An Inbound Outbound Sales Representative is responsible for handling both incoming and outgoing sales calls. Inbound sales involve responding to inquiries from potential customers, providing information, and closing sales. Outbound sales focus on proactively reaching out to leads or existing clients to promote products or services, follow up on previous communications, and generate new business opportunities. This role requires excellent communication skills, the ability to build relationships, and strong sales acumen.

What are the key skills and qualifications needed to thrive as an inbound outbound sales representative?

To excel as an Inbound Outbound Sales Representative, you need strong communication skills, persuasive selling techniques, and a high school diploma or equivalent. Familiarity with CRM software, sales tracking tools, and call center systems is typically required. Resilience, active listening, and a customer-focused attitude are vital soft skills that set top performers apart. These abilities are crucial for consistently meeting sales targets, building strong client relationships, and efficiently managing multiple leads in a competitive environment.

How do inbound outbound sales representatives typically balance handling incoming inquiries with pursuing outbound leads throughout the day?

Inbound Outbound Sales Representatives usually split their time between responding to incoming customer inquiries and proactively reaching out to potential clients. This balance requires strong time management skills and the ability to quickly switch between reactive and proactive selling techniques. Most teams use CRM systems to organize daily tasks, track leads, and schedule follow-ups, ensuring no opportunity is missed. Collaboration with marketing and customer support teams is common to ensure consistent messaging and a smooth customer experience.

What is the difference between Inbound Outbound Sales Representative vs Customer Service Representative?

FeatureInbound Outbound Sales RepresentativeCustomer Service Representative
Primary RoleGenerating sales through inbound and outbound callsAssisting customers with inquiries and support
Required SkillsSales techniques, communication, persuasionProblem-solving, communication, patience
Work EnvironmentCall centers, sales officesCustomer support centers, retail
CertificationsSales certifications, product knowledgeCustomer service training, communication skills

While both roles involve communication with customers, Inbound Outbound Sales Representatives focus on sales activities, whereas Customer Service Representatives primarily handle support and inquiries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What job categories do people searching Inbound Outbound Sales Representative jobs in Waterloo, IA look for?

The top searched job categories for Inbound Outbound Sales Representative jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Inbound Outbound Sales Representative jobs?

Cities near Waterloo, IA with the most Inbound Outbound Sales Representative job openings:

Infographic showing various Inbound Outbound Sales Representative job openings in Waterloo, IA as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,895 per year, or $20.1 per hour.

Rental Sales Representative

Ryder

Cedar Falls, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 hours ago

Posted today


Ryder rating

7.1

Company rating: 7.1 out of 10

Based on 513 frontline employees who took The Breakroom Quiz

205th of 365 rated logistics


Job description

Job Seekers can review the Job Applicant Privacy Policy by clickinghere.

Job Description:

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933!

The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations,and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills,and resources to develop your relationship-building.We allow you to carve out your own career path and promote from within, based on performance.

If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401(k)employer match, and a discount onRyderShares!

Rental Location - Cedar Falls IA

Work Schedule - Monday through Friday 1st Shift

Hourly | Paid Weekly!

Here itfrom peoplewhowork here!

https://www.youtube.com/watch?v=usBbl6L1V6E

This is Ryder:

https://www.youtube.com/watch?v=b24PFgxvVS0

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation"byWomen in Trucking,one ofFortune Magazine's "World's Most Admired Companies", & one of "Reader's Choice Excellence Awards" byInbound Logistics.What about our green initiative...?We have the largest EV footprint in the U.S.In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"


Essential Functions

  • Sales & Marketing:
    Handle sales and sales process for inbound calls as well as outbound solicitation
    Responsible for executing the business unit's marketing plan
    Maintain current accurate data within the company's marketing database
    Maximize rate opportunities within the market place
    Responsible for generating rental, lease and used vehicle sales leads
    Maintain and expand relationships with existing customer base
    Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
    Meet overall Ryder market share by successfully executing the sales and marketing initiatives

  • Operations & Asset Management:
    Responsible for the overall profitably, operations and asset management of a rental location
    Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
    Maintain compliance with company, local, state, federal and other regulatory agencies
    Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet

  • Customer:
    Drive profitable revenue growth by maintaining and growing customer relationships
    Responsible for overall satisfaction for all internal and external customers
    Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship

  • Communication:
    Builds constructive and effective relationships with both internal and external customers
    Maintain composure when addressing stressful situations
    Clearly articulates Ryder's product and service offerings


Additional Responsibilities

  • On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.

  • Performs other duties as assigned.


Skills and Abilities

  • Strong verbal and written communication skills

  • Ability to get both verbal and written communication across that has the desired effect

  • Goal oriented, drive for results, assertive, and deal well with ambiguity

  • Possesses a high degree of initiative

  • Must have high level of energy and be a self-motivated and self-directed person

  • Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments

  • Ability to focus on multiple projects and activities simultaneously

  • Flexibility to operate and self-driven to excel in a fast-paced environment

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Demonstrates customer service skills


Qualifications

  • H.S. diploma/GED required

  • One (1) year or more sales experience required


DOT Regulated
No

#LI-JM

#INDexempt

#FB

Job Category

Sales Support

Our Culture & Commitment:

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.


Your Voice. Your Success. The Future We Build Together.



Compensation Information:

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

21.00

Maximum Pay Range:

22.00

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughwww.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder atcareers@ryder.comor800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clickinghere.


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