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Inbound Outbound Queue Associate Jobs in Mansfield, TX

Cavender's

Inbound Manager

Wilmer, TX

Coach, challenge, and develop supervisors and associates into high-performing contributors who ... Keep outbound, merchants, vendors and operations teams connected and informed so product flows ...

Kencogroup

Logistics Coordinator I

Lancaster, TX

$18.50 - $24.75/hr

Functions Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. Maintain/manage appropriate ...

Kencogroup

Logistics Coordinator I

Lancaster, TX · On-site

$18.50 - $24.75/hr

Functions Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. Maintain/manage appropriate ...

Cavender's

Inbound Manager

Wilmer, TX · On-site

Coach, challenge, and develop supervisors and associates into high-performing contributors who ... Keep outbound, merchants, vendors and operations teams connected and informed so product flows ...

Kenco

Logistics Coordinator I

Lancaster, TX · On-site

$18.50 - $24.75/hr

Functions • Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. • Maintain/manage ...

Daiso

Outbound Manager

Desoto, TX · On-site

Manage, coach, and develop outbound supervisors and warehouse associates. * Lead daily team huddles ... Work closely with inbound, replenishment, and transportation departments to maintain operational ...

ShipMonk

Operations Manager

Fort Worth, TX

Operations Managers will lead either a functional operation (Inbound, Outbound, Inventory, etc.) or ... Create and maintain a safe work environment for all Associates and Leaders * Operations Managers ...

SPS North America

Mailroom Associate

Irving, TX

$15.25 - $18.25/hr

Job Overview: The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail ...

New

SHI

Warehouse Associate

Dallas, TX · On-site

$15.75 - $18.75/hr

Job Summary The Warehouse Associate is responsible for loading and unloading deliveries ... Load and unload inbound/outbound deliveries * Document and properly label inbound inventory in AX

SHI International Corp.

Warehouse Associate

Dallas, TX · On-site

$15.75 - $18.75/hr

Job Summary The Warehouse Associate is responsible for loading and unloading deliveries ... Load and unload inbound/outbound deliveries * Document and properly label inbound inventory in AX

People4Net Inc

Warehouse Associate

Irving, TX · On-site

$14.50/hr

Irving, TX 75062 Inbound Associate Primary Job Duties * Sorting / Packing / Labeling and placing ... Outbound Associate Primary Job Duties * Pick, verify product and pack product for shipping.

7-Eleven

Mailroom Services Processor

Irving, TX · On-site

$15.25 - $18.25/hr

Handling/Sorting Mail for inbound/outbound delivery * Processing of packages for outbound delivery for UPS & USPS * Operates various office equipment, software and/or tools required by the department ...

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All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in Mansfield, TX

Inbound Outbound Queue Associate information

See Mansfield, TX salary details

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How much do inbound outbound queue associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inbound outbound queue associate in Mansfield, TX is $15.36, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.21 per hour, depending on experience, location, and employer.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Mansfield, TX? For Inbound Outbound Queue Associate jobs in Mansfield, TX, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Mansfield, TX look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Mansfield, TX are:
What cities near Mansfield, TX are hiring for Inbound Outbound Queue Associate jobs? Cities near Mansfield, TX with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Mansfield, TX as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $31,947 per year, or $15.4 per hour.

LOGISTICS/PERSONAL SHOPPER TEAM MEMBER

Kroger Delivery

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 12 days ago

Job description

Seamlessly fill customer orders throughout the Fulfillment Center in a fast-paced environment. Responsible for the quality of the customer orders within the inbound, outbound, and dispatch operational work areas. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

Minimum 

  • Excellent oral/written communication skills
  • Must be flexible to job assignment/schedule changes
  • Ability to read and understand basic numerical data
  • Ability to meet operational targets and performance goals
  • Basic computer/operational systems skills

Desired 

  • High School Diploma or GED
  • Any previous warehouse or fulfillment experience
  • INBOUND- Receive and transfer goods from suppliers into totes
  • OUTBOUND- Pick and pack customer orders in an ambient, chill, or freezer environment
  • DISPATCH- Assist in the loading or moving process of customer orders throughout the Fulfillment Center
  • Achieve productivity goals and targets
  • Flex between various operational roles throughout the inbound, outbound and dispatch work areas
  • Resolve any minor production related issues or request assistance from Leadership as needed
  • Follow quality and accuracy guidelines to ensure a positive customer experience and accurate orders
  • Comply to all operational processes within work area to drive efficiency
  • Follow all safety and food safety processes and guidelines, reporting any defective equipment or health and safety concerns
  • Provide recommendations as needed to Leadership to encourage best practice and continuous improvement
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Apply