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Inbound Outbound Queue Associate Jobs in Dallas, TX

Lineage Logistics

Warehouse Lead 2nd Shift

Sunnyvale, TX

$16.75 - $21.25/hr

Assign work to warehouse associates to make certain company and customer standards of service ... Check inbound/outbound shipments for compliance, and report quantity difference and quality issues ...

Cavender's

Inbound Manager

Wilmer, TX

Coach, challenge, and develop supervisors and associates into high-performing contributors who ... Keep outbound, merchants, vendors and operations teams connected and informed so product flows ...

Kencogroup

Logistics Coordinator I

Lancaster, TX · On-site

$18.50 - $24.75/hr

Functions Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. Maintain/manage appropriate ...

Kencogroup

Logistics Coordinator I

Lancaster, TX

$18.50 - $24.75/hr

Functions Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. Maintain/manage appropriate ...

Kencogroup

Logistics Coordinator

Coppell, TX · On-site

$18 - $24/hr

Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. * Maintain/manage appropriate item ...

Kenco

Logistics Coordinator

Coppell, TX · On-site

$18 - $24/hr

Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. * Maintain/manage appropriate item ...

TIB, N.A.

Customer Service Associate

Farmers Branch, TX · On-site

$14 - $19.25/hr

If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Customer Service Associate that provides inbound/outbound cardholder support and customer ...

TIB, N.A.

Customer Service Associate

Dallas, TX

$14.25 - $19.75/hr

If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Customer Service Associate that provides inbound/outbound cardholder support and customer ...

Cavender's

Inbound Manager

Wilmer, TX · On-site

Coach, challenge, and develop supervisors and associates into high-performing contributors who ... Keep outbound, merchants, vendors and operations teams connected and informed so product flows ...

Kenco

Logistics Coordinator I

Lancaster, TX · On-site

$18.50 - $24.75/hr

Functions • Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. • Maintain/manage ...

Daiso

Outbound Manager

Desoto, TX · On-site

Manage, coach, and develop outbound supervisors and warehouse associates. * Lead daily team huddles ... Work closely with inbound, replenishment, and transportation departments to maintain operational ...

The Jarrell Company

Warehouse Associate

Dallas, TX · On-site

$14.75 - $17.50/hr

A warehouse Picker/ Receiver is both a receiver and a picker tasked with loading and unloading of inbound/outbound trucks in a timely manner. * Organizing and putting away material in designated ...

The Jarrell Company

Warehouse Associate

Dallas, TX · On-site

$16 - $19/hr

A warehouse Picker/ Receiver is both a receiver and a picker tasked with loading and unloading of inbound/outbound trucks in a timely manner. * Organizing and putting away material in designated ...

ShipMonk

Operations Manager

Fort Worth, TX

Operations Managers will lead either a functional operation (Inbound, Outbound, Inventory, etc.) or ... Create and maintain a safe work environment for all Associates and Leaders * Operations Managers ...

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Inbound Outbound Queue Associate information

See Dallas, TX salary details

$8

$16

$27

How much do inbound outbound queue associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inbound outbound queue associate in Dallas, TX is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Dallas, TX? For Inbound Outbound Queue Associate jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Dallas, TX look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Inbound Outbound Queue Associate jobs? Cities near Dallas, TX with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,263 per year, or $17 per hour.

Warehouse Lead 2nd Shift

Lineage Logistics

Sunnyvale, TX

$16.75 - $21.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago

Job description

Monday-Friday 2p-10p

Freezer Warehouse

Partner with Operations Leadership to make sure all functions of the warehouse are completed. Assign work to warehouse associates to make certain company and customer standards of service, quality, safety, and productivity are met.KEY DUTIES AND RESPONSIBILITIES
  • Plan, assign and direct the work of warehouse associates within a designated area
  • Report defective or damaged products and follow up with appropriate corrective action in a timely manner
  • Manage warehouse associate responsibilities as needed including loading and unloading, forklift operation, product relocation, etc.
  • Handle and document daily inspections including equipment inspections and inbound/outbound trailer inspections
  • Check inbound/outbound shipments for compliance, and report quantity difference and quality issues where applicable
  • Maintain communication with Traffic and Customer Service
  • Coach and provide feedback to warehouse associates
ADDITIONAL DUTIES AND RESPONSIBILITIES
  • Perform assigned projects as instructed
MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)
  • 3 years of experience in a warehouse and/or logistics environment
  • Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
  • Must be able to lift a minimum of 40 lbs./18 kgs.; weight may be more dependent upon facility
  • Ability to work a flexible work schedule and shift, including weekends if needed
  • Must be comfortable with various noise levels, at times, can be loud

Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits


Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

Lineage Logistics logo

About Lineage Logistics

Sourced by ZipRecruiter

At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Lineage Logistics is the industry's leading innovator in temperature-controlled supply chain and logistics. Lineage's expertise in end-to-end logistical solutions, its unrivaled real estate network, and its use of technology combine to promote food safety, increase distribution efficiency, advance sustainability, lessen environmental impact, and minimize supply chain waste. As a result, Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In pursuit of this shared purpose, we are working to build a world class Solutions Design team.

Industry

Trucking

Company size

10,000+ Employees

Headquarters location

Novi, MI, US

Year founded

2012

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