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Inbound Outbound Queue Associate Jobs in Chandler, AZ

Dal-Tile

Warehouse Associate II - FT

Avondale, AZ · On-site

$16.50 - $19.75/hr

... outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor ... Performs receiving duties such as receiving and unloading inbound material, processing inbound ...

Dal-Tile

Warehouse Associate II - FT

Avondale, AZ · On-site

$16.50 - $19.75/hr

... outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor ... Performs receiving duties such as receiving and unloading inbound material, processing inbound ...

Chewy

Operations Manager

Phoenix, AZ · On-site

Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts * Be a guide in providing a healthy and safe work environment for associates ...

Chewy

Operations Manager

Goodyear, AZ

Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts * Be a guide in providing a healthy and safe work environment for associates ...

NESCO Inc

Warehouse Associate - 2nd Shift

Goodyear, AZ · On-site

$20/hr

This position works in both inbound and outbound areas of the warehouse and requires someone who is comfortable working in a fast-paced, physical environment. Associates may use RF scanners, banding ...

New

Cardinal Health

Warehouse Associate Part Time

Chandler, AZ · On-site

$16.25 - $19.50/hr

Job Summary The Assoc II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job ...

Cardinal Health

Warehouse Associate Part Time

Chandler, AZ

$16.25 - $19.50/hr

Job Summary The Assoc II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job ...

Valor Global

Team Manager

Phoenix, AZ · Remote

$17.75 - $19.75/hr

Oversee daily operations including inbound/outbound call handling and issue resolution * Monitor ... Associate's or Bachelor's degree * Familiarity with Microsoft Office Suite and call center ...

Agility 360

Customer Service Associate (Banking)

Chandler, AZ · On-site

$14.25 - $19.75/hr

Customer Service Associate (Banking) - Chandler, AZ Agility 360 is searching for experienced ... Deliver exceptional customer service by interacting directly with clients via inbound and outbound ...

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Inbound Outbound Queue Associate information

See Chandler, AZ salary details

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How much do inbound outbound queue associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for inbound outbound queue associate in Chandler, AZ is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.94 per hour, depending on experience, location, and employer.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in Chandler, AZ?

For Inbound Outbound Queue Associate jobs in Chandler, AZ, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in Chandler, AZ look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Chandler, AZ are:

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Cities near Chandler, AZ with the most Inbound Outbound Queue Associate job openings:

Inbound Outbound Queue Associate jobs near you

Client Service Assistant

Desert Financial Credit Union

Phoenix, AZ • On-site

$16.25 - $22.25/hr

Full-time

Posted 6 days ago

Desert Financial Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

The Client Service Assistant (CSA) provides support to Financial Advisors and the Wealth Management program to build new and maintain existing client relationships and support the program in reaching our sales and service goals. The CSA is principally responsible for providing administrative, operational and client service support to one or more Financial Advisors. Other responsibilities include directly assisting with client service/requests, general operational/administrative support, researching questions/issues, processing paperwork, calendar management, client/prospect meeting and event support, maintaining records and notes, communication with clients, internal business partners and external vendors/business partners, answering incoming phone calls on our main phone line and making outbound calls to clients/prospects. Compliance and adherence to all internal and business partner policies and regulations with all governing oversight authorities (i.e. FINRA, SEC, NCUA, AZDOI, etc.) is extremely important in this position.
What you will do here:
Administrative and Operational Support: support the program and one or more Financial Advisors with various administrative and operational tasks such as processing paperwork, assisting with operational tasks for client accounts and transactions, system data entry, CRM updates and documentation, researching questions/issues with or providing assistance to internal and external business and product partners, etc.
Client/Prospect Sales and Service Support: support the program and one or more Financial Advisors with various client/prospect administrative and operational tasks such as client/prospect meeting preparation, client/prospect event preparation, referral management, calendar and appointment management, assist with maintaining consistent client/prospect sales and service communication, etc.
Inbound/Outbound Call Support: field incoming calls to the main phone line for the Wealth Management program and making outbound sales/service calls.
Professional Development: Client Service Assistants are expected to obtain securities licensure within three years. Upon successful licensure, associates advance to the Registered Service Assistant designation, gaining authority to place and execute trades on behalf of assigned Financial Advisors.
Perform other job-related duties as assigned.
What you will need:
High School Diploma or GED required.
2+ years of Banking, Investment Banking, or Wealth Management experience required.
2+ years of Customer Service experience required.
Strong listening, interpersonal, written and oral communication skills required.
Strong customer service skills, professionalism and ability to handle difficult situations required.
Strong attention to detail and organizational skills required.
Ability to effectively prioritize and execute tasks while under pressure required.
Strong team commitment; ability to work effectively independently and in various team environments required.
Basic understanding of investment and insurance products preferred.
Series 7 - General Securities Representative required to obtain within 2 years required.
Series 66 or Series 63 & Series 65; required to obtain within 2 years required.
AZ Life/Health Insurance License; required to obtain within 1 year required.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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