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Inbound Outbound Queue Associate Jobs in Massachusetts

Core-Mark

Warehouse Associate Night Shift

Stow, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Dover, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Brimfield, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Lancaster, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Medfield, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Chartley, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Millis, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Hopedale, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Berlin, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Wellesley, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Harvard, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Ashland, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Worcester, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

Core-Mark

Warehouse Associate Night Shift

Douglas, MA · On-site

$17/hr

Warehouse associates are the foundation to our company's success. They work actively, safely, and ... The Warehouse Person moves and tracks all inbound, outbound, and stored products within the ...

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Inbound Outbound Queue Associate information

What is the 3 month rule for jobs?

The 3 month rule in the context of an Inbound Outbound Queue Associate typically refers to a probationary period of three months during which employee performance and fit are evaluated. Successful completion of this period may lead to permanent employment, benefits, or advancement opportunities. It is common for employers to set this timeframe to ensure new hires meet job expectations and adapt to the role.

What does a CVS associate do?

An Inbound Outbound Queue Associate is responsible for managing inventory and product movement within a retail or pharmacy environment, often handling incoming and outgoing shipments, organizing stock, and ensuring accurate inventory records. They typically use inventory management systems and work in a team-oriented setting to support store operations.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What's the highest paying job at CVS?

At CVS, the highest paying roles are typically executive positions such as Regional or District Managers, or corporate leadership roles like Vice Presidents. These positions require extensive experience, leadership skills, and often advanced degrees, and they offer the highest salaries within the company. In terms of job categories, specialized roles such as Pharmacists also tend to have high compensation compared to entry-level positions.

What are Inbound Outbound Queue Associates?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient workflow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Massachusetts? For Inbound Outbound Queue Associate jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Massachusetts look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Massachusetts are:
What cities in Massachusetts are hiring for Inbound Outbound Queue Associate jobs? Cities in Massachusetts with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Warehouse Associate Night Shift

Warehouse Associate Night Shift

Core-Mark

Attleboro Falls, MA • On-site

$17/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Core-Mark rating

6.8

Company rating: 6.8 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

33rd of 48 rated food wholesalers

Job description

Job Description:

Position Details:
  • Pay: $17.00/hour + performance incentives (pay is based on experience and will be discussed in the interview)
  • Days: Sunday - Thursday
  • Shifts Available:  (Flexible start times available, will be discussed further during an interview!)
    • 3:00pm - Until Finished 
    • 6:00pm - Until Finished 

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America’s food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:
Warehouse associates are the foundation to our company’s success. They work actively, safely, and independently to maintain the efficient flow of products through our distribution process, while ensuring quality standards.
Primary Responsibilities:
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products.
Responsibilities may include, but not limited to:
  • Receives all inbound merchandise and locate proper pick location.
  • Restocks order pick and flow lines to prepare warehouse for order selection.
  • Ensures placement of product in sufficient quantities to accommodate routine or special demands.
  • Maintains a high level of attention to detail by ensuring that proper attention is given to all areas including, but not limited to; balers, aisles, racking, floors, door pits, and other areas as assigned.
  • Transfers merchandise from the receiving area to it appropriate location. Consolidates merchandise into picking containers as necessary.
  • Packs products securely in cartons and totes. Ensures application of shipping ID and mark cartons/totes with truck run and stop number.
  • Ensures safe and efficient movement and tracking of inbound, outbound, and stored products within the warehouse.
  • Maintains inventory integrity by adhering to system processes.
  • Pulls orders according to sequencing on delivery route/run list.
  • Records amounts of materials or items received or distributed.
  • Performs end of shift tasks such as: charging power equipment and verifying completed work.
  • Maintains orderly workstation; return supplies and merchandise to assigned locations.
  • Follow all preferred work methods, safety policies and procedures per company guidelines. Ensure work area is safe and report any unsafe conditions and/or acts immediately.
  • Perform other related duties as assigned.
#CM-ALL

Qualifications:

High School Diploma/GED or Equivalent
Must be able to work the scheduled/assigned times and required overtime for the position
Able to stand, walk, reach, and lift repeatedly throughout shift
Able to lift, stack, and/or pull products off shelves, as well as replenish product, from various heights weighing between 10-35 pounds and generally up to between approximately 60 and 90 pounds, depending on the location, throughout shift
Able to obtain certifications for powered equipment, such as Forklift operation
Pass post offer drug test and criminal background check

Company description


Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

What Core-Mark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Core-Mark

Sourced by ZipRecruiter

Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $17 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.

Industry

Food and beverage wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Westlake, TX, US

Year founded

1888

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