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How much do inbound health care jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for inbound health care in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inbound Healthcare Representative, and why are they important?

To thrive as an Inbound Healthcare Representative, you need strong customer service skills, a basic understanding of healthcare terminology, and typically a high school diploma or equivalent. Familiarity with call center software, electronic health record (EHR) systems, and sometimes HIPAA certification is important. Excellent communication, problem-solving, and empathy are key soft skills for addressing patient concerns and ensuring positive interactions. These skills are crucial for accurately assisting patients, maintaining compliance, and delivering high-quality service in a healthcare environment.

What is the difference between Inbound Health Care vs Inbound Medical Billing Specialist?

AspectInbound Health CareInbound Medical Billing Specialist
CertificationsCPR, HIPAA, healthcare-related certificationsMedical billing certifications (e.g., CPC, CCS)
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, billing companies, healthcare providers
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical billing companies, healthcare practices
Job FocusPatient care, health services coordinationProcessing insurance claims, billing, coding

Inbound Health Care roles focus on patient care and healthcare services, often requiring clinical knowledge and certifications. In contrast, Inbound Medical Billing Specialists concentrate on billing, coding, and insurance claims processing within healthcare settings. Both roles are essential in the healthcare industry but serve different functions and require distinct skill sets.

What are Inbound Health Care jobs?

Inbound Health Care jobs typically involve handling incoming communications from patients, clients, or healthcare providers. These roles often include answering phone calls, responding to emails, scheduling appointments, verifying insurance, and providing information about healthcare services. Employees in inbound healthcare positions are usually the first point of contact and play a crucial role in ensuring patients receive timely and accurate assistance. These jobs require strong communication skills, empathy, and a basic understanding of medical terminology and processes.

What are some common challenges faced by inbound health care representatives, and how can they be managed?

Inbound health care representatives often encounter challenges such as handling high call volumes, managing sensitive patient information, and addressing urgent health-related concerns with empathy and accuracy. Staying organized and utilizing call management systems can help manage workload efficiently, while ongoing training in communication and compliance ensures representatives provide accurate information and maintain patient confidentiality. Collaborating closely with clinical teams and supervisors also helps resolve complex cases and fosters a supportive work environment.
Infographic showing various Inbound Health Care job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 66% Full Time, 23% Part Time, and 8% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.
Healthcare Sales Recruiter (Remote*)

Healthcare Sales Recruiter (Remote*)

Medical Solutions, LLC

On-site, Remote

$47K - $71K/yr

Other

Posted 10 days ago

Job description

Overview

*Remote eligibility may be considered for candidates with 3+ years of demonstrated success in healthcare staffing recruitment who live 50+ miles from a Medical Solutions office.

The purpose of the Recruiter role is to develop and build relationships with healthcare professionals, finding employment through temporary and permanent staffing, while providing exceptional customer service. This position relies on independent judgment, problem-solving, timely follow-up, and solid sales skills.

Please note that this is a sales position, not a human resources position.

Responsibilities
  • Proven success in this role is aided by a very strong work ethic, personal drive, market awareness, and the ability to overcome obstacles
  • Meet or exceed expectations on effort and activity metrics and achieve monthly sales goals, as set by leadership
  • Prospect candidates at high-volume through cold calling, texting, web postings, job boards, referrals, social networking, and inbound communication
  • Build a book of business from scratch and manage a robust pipeline of candidates at various stages of the sales cycle
  • Conduct phone screens and interviews, review the applicant's work information, negotiate compensation, and determine potential matches with open job orders or future employment opportunities
  • Verify background information including work references, educational degree(s), drug screen, and other employment verifications required by the company or client, compliant with quality assurance guidelines
  • Ensure all pre-hire qualifications are met and skill sheets are properly documented in CRM system, before proceeding to a facility interview
  • Work daily with various client-facing teams to match and present qualified clinicians for placement in our current job openings
  • Partner with onboarding team for all aspects of the employee/client assignment/placement
  • Serve as the primary point of contact for clinicians, with an aim to retain candidates through contract extensions and reassignments
  • Build relationships with co-workers and supervisors by helping others, offering assistance, supporting what's best for the team/department, and resolving issues effectively and professionally
  • Prioritize job duties and organize work responsibilities efficiently by planning and time-blocking
  • Deliver exceptional customer service that meets or exceeds corporate customer service score goals
  • Contribute to a positive and healthy team culture and maintain a solution-minded and can-do attitude
  • Portray the company's mission and value statements in all business conversations, transactions, and decisions
Qualifications
  • High School Diploma or GED certificate required
  • Proven track record of career success and/or longevity in roles
  • Self-motivated, with a strong desire to meet or exceed placement goals and passion for helping clinicians to thrive in their careers
  • Ability to negotiate and problem-solve collaboratively
  • Ability to organize workload, multi-task, and work with a sense of urgency and efficiency
  • Willingness to learn, accept coaching/feedback, and practice the effort/activity required to succeed
  • Ability to use MS Office software applications and the Internet proficiently; ability to learn and utilize multiple software applications efficiently
  • Have a high level of comfort operating within technology platforms
  • Speak and write professionally and follow oral or written instructions
  • Excellent rapport/relationship-building skills
  • Inspiration to succeed and accomplish goals
  • Desire and ability to adhere to company core values and high standard of customer service

Preferences:

  • Associate or Bachelor's degree preferred - a combination of education and relative experience will be considered
  • One or more years of recruiting, sales, or related work experience
  • Staffing industry experience
  • Medical terminology background
  • Phone exposure (customer service, call center, sales, cold calling, etc.)
  • Solid sales skills (relationship-based, commissions)
  • Successful selling or closing deals through consultative selling techniques
Pay RangeUSD $47,000.00 - USD $71,000.00 /Yr.Employment Type: OTHER

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