ZipRecruiter

Log In

1

Inbound Health Care Jobs (NOW HIRING)

Pacer Group

Healthcare Navigator

Los Angeles, CA · On-site

$37.70/hr

Monitor inbound referrals and escalate urgent cases to Healthcare Navigators. * Manage incoming group email and fax inboxes; upload documents or route to Healthcare Navigators for review. * Send ...

Forward Health LLC

Healthcare Recruiter

Draper, UT · On-site

$55K - $65K/yr

Job Title: Healthcare Recruiter Company: Forward Health Location: Draper, Utah (On-site) Schedule ... Leverage excellent phone and communication skills for both inbound and outbound candidate ...

Forward Health LLC

Healthcare Recruiter

Draper, UT

Job Title: Healthcare Recruiter Company: Forward Health Location: Draper, Utah (On-site) Schedule ... Leverage excellent phone and communication skills for both inbound and outbound candidate ...

Malone Solutions

Healthcare Recruiter

Omaha, NE · On-site

This role requires an understanding of the healthcare sector, managing high volume inbound and outbound calls, and the ability to build and maintain relationships with candidates. Location: Omaha, NE ...

LHH US

Healthcare Customer Service

San Diego, CA

$25/hr

Answer a high volume of inbound calls with empathy and professionalism * Provide accurate information and assistance to patients, members, and healthcare professionals * Transfer calls to appropriate ...

LHH US

Healthcare Customer Service

San Diego, CA

$25/hr

Answer a high volume of inbound calls with empathy and professionalism * Provide accurate information and assistance to patients, members, and healthcare professionals * Transfer calls to appropriate ...

Entyre Care

Inbound Sales Representative

Columbus, OH · On-site

$28 - $30/hr

Many families we support are navigating healthcare, Medicaid, documentation, reimbursement, and ... You will own inbound communication, assess client needs, answer questions, document interactions ...

Actalent

Healthcare Support

Santa Barbara, CA

$21 - $22/hr

Handle inbound and outbound calls efficiently. * Perform data entry tasks related to patient ... Experience in scheduling appointments and healthcare settings. * Bilingual in Spanish. * High ...

Actalent

Healthcare Support

Santa Barbara, CA

$21 - $22/hr

Handle inbound and outbound calls efficiently. * Perform data entry tasks related to patient ... Experience in scheduling appointments and healthcare settings. * Bilingual in Spanish. * High ...

next page

Showing results 1-20

All JobsInbound Health Care Jobs

Inbound Health Care information

See salary details

$10

$16

$26

How much do inbound health care jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for inbound health care in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inbound Healthcare Representative, and why are they important?

To thrive as an Inbound Healthcare Representative, you need strong customer service skills, a basic understanding of healthcare terminology, and typically a high school diploma or equivalent. Familiarity with call center software, electronic health record (EHR) systems, and sometimes HIPAA certification is important. Excellent communication, problem-solving, and empathy are key soft skills for addressing patient concerns and ensuring positive interactions. These skills are crucial for accurately assisting patients, maintaining compliance, and delivering high-quality service in a healthcare environment.

What is the difference between Inbound Health Care vs Inbound Medical Billing Specialist?

AspectInbound Health CareInbound Medical Billing Specialist
CertificationsCPR, HIPAA, healthcare-related certificationsMedical billing certifications (e.g., CPC, CCS)
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, billing companies, healthcare providers
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical billing companies, healthcare practices
Job FocusPatient care, health services coordinationProcessing insurance claims, billing, coding

Inbound Health Care roles focus on patient care and healthcare services, often requiring clinical knowledge and certifications. In contrast, Inbound Medical Billing Specialists concentrate on billing, coding, and insurance claims processing within healthcare settings. Both roles are essential in the healthcare industry but serve different functions and require distinct skill sets.

What are Inbound Health Care jobs?

Inbound Health Care jobs typically involve handling incoming communications from patients, clients, or healthcare providers. These roles often include answering phone calls, responding to emails, scheduling appointments, verifying insurance, and providing information about healthcare services. Employees in inbound healthcare positions are usually the first point of contact and play a crucial role in ensuring patients receive timely and accurate assistance. These jobs require strong communication skills, empathy, and a basic understanding of medical terminology and processes.

What are some common challenges faced by inbound health care representatives, and how can they be managed?

Inbound health care representatives often encounter challenges such as handling high call volumes, managing sensitive patient information, and addressing urgent health-related concerns with empathy and accuracy. Staying organized and utilizing call management systems can help manage workload efficiently, while ongoing training in communication and compliance ensures representatives provide accurate information and maintain patient confidentiality. Collaborating closely with clinical teams and supervisors also helps resolve complex cases and fosters a supportive work environment.
Infographic showing various Inbound Health Care job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 66% Full Time, 23% Part Time, and 8% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.
Healthcare Navigator

Healthcare Navigator

Pacer Group

Los Angeles, CA • On-site

$37.70/hr

Contractor

Posted 24 days ago

Job description

Title -  Healthcare Navigator

Duration - 3 months with conversion to another contract job

Shift -  8:00 AM – 5:00 PM

Location - Los Angeles 90033

Dress code: Business Casual

Parking: Employee Paid

Payrate - $37.70/h

Position Summary

The OHNS department is seeking temporary support staff to assist the Healthcare Navigator team with administrative, clinical intake, and documentation workflows. This role ensures timely access to patient information, accurate chart preparation, and efficient coordination of records to support expeditious patient scheduling and care preparation.

Key Responsibilities

  • Request medical records from outside clinics, hospitals, laboratories, and radiology facilities.
  • Receive and process inbound radiology imaging and upload to patient charts.
  • Create new patient charts in Cerner and populate them with external documentation.
  • Monitor inbound referrals and escalate urgent cases to Healthcare Navigators.
  • Manage incoming group email and fax inboxes; upload documents or route to Healthcare Navigators for review.
  • Send registration forms and patient information to new patients via email.
  • Assist Healthcare Navigators in preparing patient charts by ensuring complete medical history, records, and insurance-related documentation (authorizations, orders, etc.).
  • Perform other administrative tasks to support patient preparedness and workflow efficiency.

Desired Experience

  • Prior healthcare back-office or clinical administrative experience.
  • Knowledge of ENT/OHNS practice preferred.
  • Experience working with EMR systems, ideally Cerner.

Desired Qualities & Technical Skills

  • Highly detail-oriented, organized, and efficient.
  • Able to work independently and follow established processes.
  • Strong communication and documentation skills.
  • Strong technical proficiency, including:
  • Microsoft Office including Outlook, Teams, Word and Excel,
  • Uploading/downloading and converting documents (PDF, Word, image files, scans)
  • E fax platforms

Minimum Education Required:

HS Diploma, Bachelor’s preferred.