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Inbound Dispatch Jobs in Kentucky (NOW HIRING)

Contract Leasing Corporation

As a Senior Dispatch Manager, you will lead and direct all dispatch operations, ensuring the timely ... Oversee logistics coordination including inbound and outbound asset documentation, optimizing ...

Robert Half

Logistics Clerk

Georgetown, KY · On-site

$17/hr

Coordinate outbound and inbound shipment activity by working closely with drivers, freight carriers, and internal teams to keep deliveries on schedule. * Prepare, update, and maintain dispatch ...

Crane Worldwide Logistics LLC

Complete the dispatch process and update Aljex with the Dispatch milestone. * Confirm the shipment ... Post the FCC note so the Inbound Specialist can reconcile revenue and cost and release the file to ...

Crane Solutions LLC

Complete the dispatch process and update Aljex with the Dispatch milestone. * Confirm the shipment ... Post the FCC note so the Inbound Specialist can reconcile revenue and cost and release the file to ...

SafeRide Inc

Prior inbound call center or dispatch center leadership experience * Experience with workforce management, scheduling, and QA tools * Bilingual Spanish Skills * Proven leadership skills with the ...

Dollar General

FLEET SUPERVISOR

Bowling Green, KY · On-site

... inbound reverse logistics on time pick up, and driver safe and legal operations. Duties ... load dispatch assignment, load optimizing, equipment usage, and effective use of the driver ...

Papa John's

Logistics Analyst

Louisville, KY · On-site

Systems Support -provide support of systems used for routing, dispatch, fleet telematics and safety ... Partner with inventory management team to assess fleet coverage for inbound lanes. Assess ...

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Senior Dispatch Manager

On-site

Contract Leasing Corporation
Trucking • 51 - 200 employees
Learn more about Contract Leasing Corporationexternal

Other

Posted 10 days ago

Job description

Purpose:

As a Senior Dispatch Manager, you will lead and direct all dispatch operations, ensuring the timely and accurate delivery of trailers across the country. Manage the fulfillment of specific large strategic accounts. This role provides strategic leadership for logistics coordination, fleet management, order processing, and quality control — driving team performance, exceptional customer satisfaction, and continuous operational improvement.

Roles and Responsibilities:
  • Lead, develop, and mentor the dispatch team; set clear performance expectations and conduct regular coaching and performance reviews.
  • Serve as the primary escalation point for customer issues, ensuring extraordinary service that upholds and strengthens our brand reputation.
  • Oversee logistics coordination including inbound and outbound asset documentation, optimizing workflow efficiency across the team.
  • Maintain and enforce documentation standards for shipping, handling, and inventory logs using Monday.com.
  • Manage fleet tracking systems and ensure internal databases are current with location, status, and service details of leased trailers.
  • Develop, implement, and continuously improve dispatch procedures, policies, and best practices.
  • Build and maintain strong relationships with customers, carriers, and vendors through effective negotiation and communication.
  • Collaborate with the Director of Customer Success and cross-functional partners on operational goals and strategic initiatives.
  • Monitor team KPIs and prepare regular performance and operational activity reports.
  • Other related operational and management tasks as assigned.
Knowledge, skills and abilities:
  • Advanced proficiency in Microsoft Word, Excel (required), Outlook, and the Internet.
  • Excellent time management, organizational, and communication skills; oral, written, and telephone.
  • Proven ability to lead teams through high-volume, fast-paced operational environments.
  • Advanced Excel skills required.
  • Minimum 3–5 years of experience supervising, coaching, and developing dispatch or logistics staff.
  • Strong leadership, team-building, and conflict-resolution capabilities.
  • Well organized, self-directed, and able to operate independently and cross-functionally.
  • Demonstrated strong negotiation skills with external customers and suppliers.
  • Demonstrated strong work ethic and integrity.
  • Familiarity with fleet management software and logistics platforms.
Education:

Bachelor's degree in Logistics, Business Administration, or a related field preferred; High School Diploma or equivalent required. Minimum 5 years of progressive experience in dispatching, semi-trailer maintenance, leasing, or fleet management, with at least 2 years in a supervisory or management capacity. Heavy equipment leasing or fleet management experience may be substituted. In office in Piscataway, NJ.

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