ZipRecruiter

Log In

1

Inbound Customer Services Jobs in Florida (NOW HIRING)

ValorVIP

Inbound Customer Service Agent (Tolling)

Tampa, FL · On-site

$14 - $15.20/hr

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... We are looking for Customer Service Representatives to support inbound customer service. In this ...

next page

Showing results 1-20

All JobsInbound Customer Services JobsInbound Customer Services Jobs in Florida

Inbound Customer Services information

What is the difference between Inbound Customer Services vs Customer Support Representatives?

AspectInbound Customer ServicesCustomer Support Representatives
Primary RoleHandle incoming customer inquiries, provide information, resolve issuesAssist customers with product or service problems, troubleshooting
Work EnvironmentCall centers, online chat, email supportCall centers, retail stores, online platforms
CredentialsHigh school diploma, customer service skillsHigh school diploma, technical knowledge often preferred
Industry UsageCustomer service departments across various industriesTechnical, retail, telecom, and service sectors

Inbound Customer Services and Customer Support Representatives both focus on assisting customers, but inbound roles primarily handle general inquiries and information, while support reps often troubleshoot specific product or service issues. Both roles require strong communication skills and are vital in customer satisfaction.

What does inbound customer services do?

Inbound customer service involves handling customer calls, emails, or chats to address inquiries, resolve issues, and provide information about products or services. Representatives use communication skills and may utilize customer relationship management (CRM) tools to ensure customer satisfaction and support. The role often requires patience, problem-solving abilities, and knowledge of company policies.

What is the role of inbound customer services?

Inbound customer service involves handling customer inquiries, complaints, and support requests received through phone, email, or chat. Representatives assist customers by providing information, resolving issues, and ensuring a positive experience, often using customer relationship management (CRM) tools. Strong communication skills and product knowledge are essential for success in this role.
Infographic showing various Inbound Customer Services job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Inbound Customer Care - Casselberry

Casselberry, FL • On-site

Massey Services
Personal Services • 1 - 5K employees
Learn more about Massey Servicesexternal

Other

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

Massey Services rating

6.1

Company rating: 6.1 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

Job description

Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.
Inbound Customer Service Specialist
Massey Services currently has exciting opportunities for Inbound Customer Service Specialists!
Job responsibilities include:
Taking inbound scheduling requests in a courteous and professional manner.
Complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, & holidays, tuition reimbursement, direct deposit, short & long term disability and much more!
Requirements:
High School Diploma or GED
Strong problem solving skills
Excellent computer skills (Word & Excel)
Previous Inbound Calling experience is a PLUS.
Chat or Web experience is a PLUS.
Background checks will be completed on all candidates considered for hire.
Massey Services is an Equal Opportunity and Drug Free Workplace.

What Massey Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply