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Inbound Customer Service Jobs in Louisiana (NOW HIRING)

BUNZL

Customer Service Representative

Saint Rose, LA · On-site

$22 - $25/hr

As a Customer Service Representative (CSR), you'll support business customer accounts by handling a ... Handle 50-100+ daily customer interactions (inbound calls, email, EDI, and fax). * Process and ...

Bunzl

Customer Service Representative

Saint Rose, LA · On-site

$14 - $19.25/hr

As a Customer Service Representative (CSR), you'll support business customer accounts by handling a ... Handle 50-100+ daily customer interactions (inbound calls, email, EDI, and fax). * Process and ...

Lincare Holdings, Inc.

Customer Service Rep

Houma, LA · On-site

$15.50 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings, Inc.

Customer Service Rep

Bossier City, LA · On-site

$12 - $16.50/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

Bossier City, LA · On-site

$12 - $16.50/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

Houma, LA · On-site

$15.50 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare

Customer Service Rep

Bossier City, LA · On-site

$12 - $16.50/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

WEX

Customer Service Specialist

New Orleans, LA · On-site

$15.75 - $20.75/hr

Working in a lively and fast-paced call center environment, the Customer Service Specialist, is the ... This role is responsible for answering inbound inquiries regarding account maintenance, billing ...

IGL4US

Customer Service Assistant

Baton Rouge, LA · On-site

$38K - $42K/yr

Customer Service Assistant The Customer Service Assistant plays a pivotal role in maintaining our ... Handle inbound client communications via phone, email, and internal platforms with accuracy and ...

Lincare

Customer Service Rep

Houma, LA

$15.50 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Global Pharma Tek

Customer Service Rep

Harahan, LA · On-site

$14.25 - $19.25/hr

As a healthcare customer service representative, you will be responsible for successfully managing large amounts of orders through both inbound and outbound calls and in-person in a center location.

CapLeo Global

Customer Service Rep

Harahan, LA · On-site

$14.25 - $19.25/hr

Customer Service Representative As a healthcare customer service representative, you will be responsible for successfully managing large amounts of orders through both inbound and outbound calls and ...

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All JobsInbound Customer Service JobsInbound Customer Service Jobs in Louisiana

Inbound Customer Service information

See Louisiana salary details

$8

$14

$22

How much do inbound customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for inbound customer service in Louisiana is $14.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $15.62 per hour, depending on experience, location, and employer.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by inbound customer service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What are the most commonly searched types of Inbound Customer Service jobs in Louisiana?

The most popular types of Inbound Customer Service jobs in Louisiana are:

Inbound Customer Service jobs near you
Infographic showing various Inbound Customer Service job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $29,469 per year, or $14.2 per hour.

Customer Service Representative

Yellowstone Local

Mandeville, LA • On-site

$15 - $20/hr

Other

Posted 4 days ago

Job description

Yellowstone Local is proud to represent One Hour Heating and Air Conditioning of New Orleans, an industry leader in HVAC services.
If you enjoy helping people, staying organized, and keeping operations running smoothly, this is an opportunity to build a rewarding career with a trusted home services company.
What's in it for You?
  • Pay range of $15.00 - $20.00 per hour, based on experience
  • Full-time position with a consistent 40-hour work week
  • Overtime opportunities available based on business needs
  • Ongoing training and professional development
  • Supportive team environment with accessible leadership
  • Career advancement opportunities within a growing company
  • Stable, year-round employment in the HVAC industry
  • Experience in customer service, scheduling, dispatch support, and office operations
Why You'll Love It Here
  • Work with a company that prioritizes customer service, professionalism, and teamwork
  • Be part of a collaborative environment where your contributions are valued
  • Develop skills in customer relations, appointment scheduling, and service coordination
  • Take on meaningful responsibilities that help support customers and field teams
  • Gain exposure to multiple areas of the business and expand your professional experience
  • Opportunity to move into a Tuesday through Saturday schedule after training is completed
Your New Role
  • Answer inbound customer calls and provide professional, friendly assistance
  • Schedule HVAC service appointments and sales consultations accurately and efficiently
  • Support customers by answering questions related to services, scheduling, invoicing, and appointment status
  • Make outbound calls for appointment confirmations, follow-up communication, and customer outreach
  • Maintain accurate customer records and service information
  • Assist with preventative maintenance scheduling and membership program renewals
  • Coordinate with dispatchers and technicians to help ensure efficient daily operations
  • Review service documentation for completeness and accuracy
  • Help resolve customer concerns with professionalism and attention to detail
  • Perform general administrative and office support tasks as needed
  • Follow company procedures and maintain high standards of customer care
  • Location: Mandeville, Louisiana
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
  • Minimum of 2 years of customer service, customer support, call center, or administrative experience
  • Strong verbal and written communication skills
  • Experience scheduling appointments and managing customer interactions
  • Ability to multitask and stay organized in a fast-paced office environment
  • Proficiency with Microsoft Word, Excel, and standard office software
  • Accurate data entry and recordkeeping skills
  • Strong problem-solving and conflict-resolution abilities
  • Professional phone etiquette and customer service skills
  • Familiarity with dispatching, service scheduling, or home service industries is a plus
  • Geographic knowledge of the local service area is preferred
  • Willingness to work a Tuesday through Saturday schedule after training
  • Flexibility to work additional hours when business needs require
  • High school diploma or GED required
  • Ability to remain seated for extended periods while using a computer and phone system

One Hour Heating and Air Conditioning of New Orleans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #blue

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