ZipRecruiter

Log In

1

Inbound Customer Service Jobs in Delaware (NOW HIRING)

Continental Finance

Customer Care Associate

Wilmington, DE · Hybrid

$14 - $19.50/hr

Responding to inbound customer calls and email inquiries while providing exceptional customer service. * Appropriately resolving complex customer issues and complaints, including fee waivers and fee ...

Lincare

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings, Inc.

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Zuzick & Associates

Inbound and outbound calling to schedule new appointments * Client policy reviews and new ... Excellent communication and customer service skills * Strong organization and attention to details

Zuzick & Associates

Inbound and outbound calling to schedule new appointments * Client policy reviews and new ... Excellent communication and customer service skills * Strong organization and attention to details

Zuzick & Associates

Inbound and outbound calling to schedule new appointments * Client policy reviews and new ... Excellent communication and customer service skills * Strong organization and attention to details

next page

Showing results 1-20

All JobsInbound Customer Service JobsInbound Customer Service Jobs in Delaware

Inbound Customer Service information

See Delaware salary details

$10

$16

$26

How much do inbound customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for inbound customer service in Delaware is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Inbound customer service roles can pay between $12 and $20 per hour, so earning $2000 weekly typically requires working around 40 to 50 hours. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay or bonuses, often requiring good communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as an Inbound Customer Service Representative, and why are they important?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What is customer service inbound?

Inbound customer service involves handling incoming calls, emails, or messages from customers seeking assistance, support, or information. In this role, representatives address customer inquiries, resolve issues, and provide solutions using communication skills and customer service tools. It often requires active listening, problem-solving, and knowledge of company products or services.

What are some common challenges faced by Inbound Customer Service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What jobs pay 4000 a week without a degree?

Inbound customer service roles typically do not pay $4,000 a week without advanced experience or specialized skills. High-paying jobs that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, or certifications but not necessarily a degree. These roles often depend on commissions, bonuses, or performance-based pay structures.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.

What is the role of inbound customer service?

Inbound customer service involves handling customer inquiries, complaints, and support requests that come into a company through phone, email, or chat channels. The role requires strong communication skills, problem-solving abilities, and familiarity with customer service tools like CRM software. Representatives aim to resolve issues efficiently and ensure customer satisfaction.
Inbound Customer Service jobs near you
Infographic showing various Inbound Customer Service job openings in Delaware as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,492 per year, or $16.6 per hour.
REMOTE Inbound Customer Service Agent

REMOTE Inbound Customer Service Agent

NexusOP

Wilmington, DE • Remote

Part-time

Posted 23 days ago

Job description

Company Description

The company NexusOP ( www.NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing business relationship. NexusOp does not "cold call."


Job Description

We're looking for honest independent contractors with a professional attitude who are looking to make extra income providing services from home. If you have provided services to other sales organizations or call centers, that would be preferable. All services shall be provided utilizing your own computer, which must have Google Chrome browser installed.
When you take phone calls for NexusOp you will answer questions people have about our clients' services and products. What is good is that you can make your own schedule based on your family commitments or other work opportunities that you might have. NexusOp also offers bonuses, with the first one being available the day that you start. And if you are looking for additional money, you are allowed to as many extra hours as you prefer.


Qualifications

Very good communication and problem-solving abilities
A quiet home office environment, or somewhere quiet to work
Must be over 18 years of age
A computer with a high speed internet. Must be Windows 7 or better
A working headset (with a microphone) that can be used with your computer
The ability to perform work without supervision


Additional Information

The following link will lead to the first step in the application process. The application page can also be found via the Agent Recruitment tab on our website: www.nexusop.com


https://www.nexusop.com/signup/step-1.asp?job=1&signuptype=CS&embedsource=SmartRecruiter


Apply