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Inbound Customer Service Jobs in Arkansas (NOW HIRING)

Wilson Combat

Customer Service Representative

Berryville, AR · On-site

$12.50 - $16.75/hr

Primary ResponsibilitiesCustomer Support & Communication● Respond to inbound customer inquiries ... Warranty, Service, & Technical Support● Guide customers through the product service, warranty ...

Wilson Combat

Customer Service Representative

Berryville, AR

$12.50 - $16.75/hr

Primary Responsibilities Customer Support & Communication Respond to inbound customer inquiries by ... Warranty, Service, & Technical Support Guide customers through the product service, warranty, and ...

Wilson Combat

Customer Service Representative

Berryville, AR · On-site

$12.50 - $16.75/hr

Primary Responsibilities Customer Support & Communication • Respond to inbound customer inquiries ... Warranty, Service, & Technical Support • Guide customers through the product service, warranty ...

Lincare

Manager, Customer Service

Jonesboro, AR · On-site

... and inbound phones. * Ensures that payer contractual requirements are met, sales efforts are ... customer services and coordination of care, including Admission Guidelines, Special Payer ...

Lincare

Customer Service Rep

El Dorado, AR · On-site

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare

Customer Service Rep

Wynne, AR

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

El Dorado, AR · On-site

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings, Inc.

Customer Service Rep

Wynne, AR · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings, Inc.

Customer Service Rep

El Dorado, AR · On-site

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Mohawk Industries Inc

Customer Service/Warehouse Associate

Benton, AR · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

Customer Service/Warehouse Associate Join the largest manufacturer of tile and natural stone in the ... Performs receiving duties such as receiving and unloading inbound material, processing inbound ...

Dal-Tile

Customer Service/Warehouse Associate

Benton, AR · On-site

$12.25 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

As the Customer Service/Warehouse Associate will need someone responsible for providing a variety ... Performs receiving duties such as receiving and unloading inbound material, processing inbound ...

Zuzick & Associates

Inbound and outbound calling to schedule new appointments * Client policy reviews and new ... Excellent communication and customer service skills * Strong organization and attention to details

Zuzick & Associates

Inbound and outbound calling to schedule new appointments * Client policy reviews and new ... Excellent communication and customer service skills * Strong organization and attention to details

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Inbound Customer Service information

See Arkansas salary details

$8

$13

$21

How much do inbound customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for inbound customer service in Arkansas is $13.70, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $15.10 per hour, depending on experience, location, and employer.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by inbound customer service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What are the most commonly searched types of Inbound Customer Service jobs in Arkansas?

The most popular types of Inbound Customer Service jobs in Arkansas are:

Inbound Customer Service jobs near you
Infographic showing various Inbound Customer Service job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $28,497 per year, or $13.7 per hour.

Customer Service Representative

Wilson Combat

Berryville, AR • On-site

$12.50 - $16.75/hr

Full-time

Re-posted 15 hours ago

Job description

Role PurposeThe Customer Service Representative (CSR) serves as a key point of contact for WilsonCombat retail customers, providing accurate, courteous, and timely assistance across allcommunication channels. This role focuses on product knowledge, issue resolution, andcustomer support ensuring every interaction reflects Wilson Combat's commitment to quality,craftsmanship, and integrity.Primary ResponsibilitiesCustomer Support & Communication● Respond to inbound customer inquiries by phone, email, and online messaging in aprompt, professional manner.● Provide accurate information regarding product specifications, availability, warrantypolicies, and service procedures.● Assist customers in navigating company resources and direct them to appropriatedepartments when necessary (e.g., Sales, Shipping, or Warranty).● Maintain professionalism and composure when handling sensitive or high-stresssituations.Warranty, Service, & Technical Support● Guide customers through the product service, warranty, and repair request processes.● Work collaboratively with the warranty and gunsmithing teams to ensure timelyresolution of service requests.● Track service cases and communicate progress updates to customers clearly andproactively.● Document all service interactions accurately within the company's customermanagement system.Internal Collaboration & Process Support● Coordinate with internal departments to ensure consistent and accurate customercommunication.● Identify recurring customer issues or questions and communicate insights tomanagement for process improvement.● Support the development of reference materials and FAQs to enhance future customerinteractions.● Contribute to a positive team environment that values accuracy, accountability, andshared success.Brand Representation● Represent Wilson Combat with professionalism, integrity, and respect in allcommunications.● Uphold company values of quality, precision, dependability, and customer trust.● Maintain a deep understanding of the company's history, products, and servicestandards to provide informed support.Desired Skills and Experience● Exceptional written and verbal communication skills with a polished, professional tone.● Strong problem-solving abilities with a focus on efficiency, accuracy, and customersatisfaction.● Proven ability to manage multiple priorities in a fast-paced environment.● Experience with CRM or ERP systems (NetSuite experience a plus).● Familiarity with firearms and related terminology preferred but not required.● Strong sense of accountability, follow-through, and teamwork.Candidate ProfileThe ideal candidate for this position is a professional communicator and problem-solver whotakes pride in helping others and ensuring accuracy in every task. They thrive in a structured,fast-paced environment, remain composed under pressure, and bring a genuine sense of careto each customer interaction. This person values teamwork, consistency, and attention todetail-and approaches every day with the mindset of supporting Wilson Combat's reputationfor uncompromising quality and service excellence