Inbound Contacts Representative Jobs in Ohio (NOW HIRING)

At Minitab, our Sales team does more than sell software, it helps the world's leading manufacturers transform the way they operate. Every conversation is an opportunity to help customers unlock hidden capacity, improve quality, reduce costs, and drive measurable business results through data-driven decision making. As a member of our Sales organization, you'll partner with innovative manufacturers to solve complex challenges using industry-leading analytics, digital simulation, and connected manufacturing solutions. You'll join a collaborative, high-performing team that values curiosity, continuous learning, and customer success while providing the support, resources, and opportunities to accelerate your own career. Trusted by more than 250,000 users across 30,000 organizations—including 90% of the Fortune 100—Minitab is a market leader with a reputation for delivering real impact. If you're motivated by building relationships, solving meaningful business challenges, and helping customers achieve measurable outcomes, you'll thrive at Minitab.

Minitab is seeking a motivated and goal-oriented Business Development Representative (BDR) to join our growing sales organization. This is an entry-level role designed for individuals looking to build a career in technology sales within a supportive and highly collaborative environment.

As a BDR, you will work within an assigned geographic region and/or industry vertical to generate pipeline and revenue opportunities. You'll qualify both inbound leads and outbound campaign contacts to identify their business needs and interest in our statistical analysis software products and services.

Through mentorship, hands-on training, and ongoing sales coaching, this role offers a clear path for career advancement—including promotion into inside sales and account management positions.

Key Responsibilities

• Engage with inbound leads and contacts to assess their needs, challenges, and level of interest in Minitab solutions.
• Conduct outbound prospecting to targeted accounts through phone outreach, email, and marketing campaigns.
• Qualify prospects based on fit, need, and readiness to move into the sales pipeline.
• Build and maintain relationships with future buyers who require long-term nurturing.
• Collaborate closely with Sales and Marketing teams to improve lead quality and conversion.
• Maintain accurate activity and prospect information within CRM tools.
• Work toward and achieve monthly and quarterly performance goals related to lead qualification and pipeline contribution.

Experience & Qualifications

Required

• Associate degree (college/technical) or equivalent required.
• Strong communication and interpersonal skills.
• Desire to pursue a career in sales, with a willingness to learn and be coached.

Preferred

• Bachelor's degree in Business, Marketing, Information Technology, or related field.
• Previous customer-facing experience (retail, service, hospitality, internships, etc.).
• Prior BDR or phone-based outreach experience is a plus.

Career Path & Growth

Minitab invests heavily in the development of early-career sales talent.
Successful BDRs typically advance as follows:

• 12–18 months: Promotion to Sales Development Representative (SDR) based on performance.
• Following SDR success: Promotion to Account Manager, owning a book of business and directly generating revenue.

Compensation

• Base salary: $40,000 annually
• Commission: Eligible for a $20,000/year commission plan, with uncapped earning potential based on performance.

Why Join Minitab?

• Clear, structured sales career progression
• Comprehensive training and coaching
• Collaborative, team-driven environment
• Opportunity to learn the analytics software industry from the ground up

Our Benefits:

HEALTH INSURANCE:  Medical, Dental, and Vision Insurance is provided at no cost for full-time employees upon date of hire. Low co-pay pharmacy benefit and affordable family coverage plan is available. Short and Long Term Disability is fully paid by Minitab. Employee Assistance Program (EAP) - Provides guidance for personal issue and information on other Work Life Matters.

LIFE INSURANCE:  Group Term Life Insurance is provided at no cost for full-time employees at three times employee base salary. Minitab provides eligible employees the opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.

RETIREMENT PLANNING:  A 401k Retirement Plan with T. Rowe Price is provided with eligible employee contribution immediately. Minitab will match dollar for dollar up to the first 6% of employee's contribution. Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire.

PAID TIME OFF:  Paid holidays, as well as 4 weeks of annual paid time off are provided. The annual paid time off increases one week every five years.

HIGHER AND PROFESSIONAL DEVELOPMENT:  The pursuit of ongoing development is important and valued at Minitab. In support of this value, Minitab offers tuition and related expenses assistance for both higher education and other professional development.

FLEXIBLE SPENDING ACCOUNT:  Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions. Parking and Transit - Pre-Tax Deductions.

HYBRID WORK SCHEDULE:  We offer a hybrid work model for eligible positions.

PREMIUM BENEFITS:  At our State College, PA Headquarters, there is an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room and even a golf simulator. Personal training and nutrition counseling is available upon request.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

This position is ineligible for visa sponsorship. 

To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.