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Inbound Call Jobs in Florida (NOW HIRING)

COVERAGEX LLC

Retention Specialist

Clearwater, FL · On-site

$22/hr

Comfortable working in a fast-paced inbound call environment. * Basic computer skills and familiarity with CRM software. Compensation: * $22/hour base pay * Performance-based bonuses for each ...

RemX

Be Seen First

Customer Service Specialist

Jacksonville, FL · On-site

$19/hr

At least 1 year of inbound call center experience * Strong verbal and written communication skills * Excellent customer service and de-escalation abilities * Strong attention to detail and ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Flotilla Partners

Outbound CSR Service Scheduler

Sanford, FL · On-site

$13.50 - $18/hr

Outbound and/or inbound call center experience * Customer service or sales background * Experience using a CRM system * Bilingual is a plus Compensation * Competitive hourly pay * Commission on ...

Flotilla Partners

Outbound CSR Service Scheduler

Sanford, FL · On-site

$13.50 - $18/hr

Outbound and/or inbound call center experience * Customer service or sales background * Experience using a CRM system * Bilingual is a plus Compensation * Competitive hourly pay * Commission on ...

Flotilla Partners

Outbound CSR Service Scheduler

Sanford, FL · On-site

$13.50 - $18/hr

Outbound and/or inbound call center experience * Customer service or sales background * Experience using a CRM system * Bilingual is a plus Compensation * Competitive hourly pay * Commission on ...

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Mandarich Law Group, LLP

Collection Agent

Lake Mary, FL · On-site

Multitasking and time management skills to work through the account queue and inbound call volume. * Previous customer service work preferred. Benefits * Competitive Hourly Salary * Graduated bonus ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Crystal Cruises Ltd

Inbound Sales

Aventura, FL · Hybrid

As a core member of our high-performance inbound sales team, you will drive revenue growth by ... Ensure complete accuracy in all bookings and call documentation. * Maintain an abandonment rate to ...

Crystal Cruises Ltd

Inbound Sales

Aventura, FL · On-site

As a core member of our high-performance inbound sales team, you will drive revenue growth by ... Ensure complete accuracy in all bookings and call documentation. * Maintain an abandonment rate to ...

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All JobsInbound Call JobsInbound Call Jobs in Florida

Inbound Call information

See Florida salary details

$9

$12

$17

How much do inbound call jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for inbound call in Florida is $12.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $13.65 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

What is an inbound call job?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What are the key skills and qualifications needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.
What cities in Florida are hiring for Inbound Call jobs? Cities in Florida with the most Inbound Call job openings:
Inbound Call jobs near you
Infographic showing various Inbound Call job openings in Florida as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $26,940 per year, or $13 per hour.

Office Customer Service Administrative Staff

Fast Guard Service

Hollywood, FL

$15.50 - $20/hr

Full-time

Re-posted 16 days ago

Job description

About Us:

We are currently in search of dynamic office/administrative/customer service professionals to join our growing team at our inbound call center. If you have a knack for customer service and possess a thorough understanding of Microsoft products, we want to hear from you.

Key Responsibilities:

  • Handle inbound calls with the utmost professionalism.
  • Efficiently enter data into our CRM system while simultaneously speaking to clients.
  • Ensure clear and effective communication with clients to address their needs.
  • Participate in and complete all required training sessions.

Requirements:

  • Proficiency in Microsoft products including, but not limited to, Microsoft Office.
  • Ability to read and write in English.
  • Capability to multitask, particularly entering data while communicating with clients.
  • Reliable means of transportation.
  • Excellent communication skills.
  • Completion of all training modules.

Shifts Available:

  • Monday to Friday: 4:30pm - 11:00pm
  • Saturday to Sunday: 10:00am - 10:00pm

Apply