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Inbound Call Jobs in Florida (NOW HIRING)

COVERAGEX LLC

Retention Specialist

Clearwater, FL · On-site

$22/hr

Comfortable working in a fast-paced inbound call environment. * Basic computer skills and familiarity with CRM software. Compensation: * $22/hour base pay * Performance-based bonuses for each ...

CTI Consulting

ACA Insurance Agent

Boca Raton, FL · On-site

$60 - $80/hr

Ability to work in a high-volume inbound call environment. * Tech-savvy with proficiency in CRM and online enrollment tools. What We Offer * All inbound leads provided , focus on conversions, not ...

Mandarich Law Group, LLP

Collection Agent

Lake Mary, FL · On-site

Multitasking and time management skills to work through the account queue and inbound call volume. * Previous customer service work preferred. Benefits * Competitive Hourly Salary * Medical, Dental ...

Mandarich Law Group, LLP

Collection Agent

Lake Mary, FL · On-site

Multitasking and time management skills to work through the account queue and inbound call volume. * Previous customer service work preferred. Benefits * Competitive Hourly Salary * Medical, Dental ...

All Star Auto Parts

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Terrepower is looking for Inbound Sales Customer Service Agents who enjoy a ... Comfortable in a fast-paced call center environment with high volume of calls. Minimum of 2 years ...

TERREPOWER

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service ... Comfortable in a fast-paced Call Center environment with high volume of calls * Minimum of 2 years ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

TERREPOWER

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service ... Comfortable in a fast-paced Call Center environment with high volume of calls * Minimum of 2 years ...

All Star Auto Lights

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service ... Comfortable in a fast-paced Call Center environment with high volume of calls * Minimum of 2 years ...

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Inbound Call information

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How much do inbound call jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for inbound call in Florida is $12.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $13.65 per hour, depending on experience, location, and employer.

What is an inbound call job?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What are the key skills and qualifications needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

What cities in Florida are hiring for Inbound Call jobs?

Cities in Florida with the most Inbound Call job openings:

Inbound Call jobs near you
Infographic showing various Inbound Call job openings in Florida as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $26,940 per year, or $13 per hour.

Office Customer Service Administrative Staff

Hollywood, FL • On-site

Fast Guard Service
Investigation and Physical Security Services • 1 - 5K employees
Learn more about Fast Guard Serviceexternal

$15.50 - $20/hr

Full-time

Re-posted 17 days ago

Job description

About Us:

We are currently in search of dynamic office/administrative/customer service professionals to join our growing team at our inbound call center. If you have a knack for customer service and possess a thorough understanding of Microsoft products, we want to hear from you.

Key Responsibilities:

  • Handle inbound calls with the utmost professionalism.
  • Efficiently enter data into our CRM system while simultaneously speaking to clients.
  • Ensure clear and effective communication with clients to address their needs.
  • Participate in and complete all required training sessions.

Requirements:

  • Proficiency in Microsoft products including, but not limited to, Microsoft Office.
  • Ability to read and write in English.
  • Capability to multitask, particularly entering data while communicating with clients.
  • Reliable means of transportation.
  • Excellent communication skills.
  • Completion of all training modules.

Shifts Available:

  • Monday to Friday: 4:30pm - 11:00pm
  • Saturday to Sunday: 10:00am - 10:00pm

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