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Inbound Call Center Jobs in Milwaukee, WI (NOW HIRING)

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

Robert Half

Customer Service Representative

Racine, WI · On-site

$19/hr

Previous experience in customer service or a call center environment. * Ability to manage inbound calls while maintaining a detail-oriented and courteous approach. * Experience with order entry and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

System One

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Receptionist

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé, ALTA ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Experience in a high-volume inbound call center or customer service environment preferred. * Strong communication, problem-solving, and multitasking skills. * Ability to remain calm, patient, and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred. System One, and its subsidiaries including Joulé and ...

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Showing results 21-40

All JobsInbound Call Center JobsInbound Call Center Jobs in Milwaukee, WI

Inbound Call Center information

See Milwaukee, WI salary details

$12

$17

$22

How much do inbound call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for inbound call center in Milwaukee, WI is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $17.98 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are the most commonly searched types of Inbound Call Center jobs in Milwaukee, WI?

The most popular types of Inbound Call Center jobs in Milwaukee, WI are:

What are popular job titles related to Inbound Call Center jobs in Milwaukee, WI?

For Inbound Call Center jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Milwaukee, WI look for?

The top searched job categories for Inbound Call Center jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Inbound Call Center jobs?

Cities near Milwaukee, WI with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Milwaukee, WI as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,519 per year, or $17.1 per hour.

Customer Service Representative

System One

Wauwatosa, WI • On-site

$21/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

Job Title: Bilingual Customer Service Representative Location: Milwaukee, WI Type: Contract To Hire Compensation: $21/Hour Contractor Work Model: Onsite Hours: Monday-Friday, standard business hours

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

OVERVIEW: We're seeking a bilingual (Spanish-speaking) customer-focused professional to support participants, property owners, and managers within a housing assistance program. This role is ideal for someone who enjoys helping others, solving problems, and making a meaningful impact in their community. In this role, you'll be the primary point of contact for answering questions, providing guidance, resolving issues, and helping clients navigate program processes. You'll work in a fast-paced environment where strong communication, organization, and multitasking skills are essential. The ideal candidate enjoys working with people, remains calm under pressure, and is committed to delivering exceptional customer service. RESPONSIBILITIES:

  • Explain the process, status, and results of annual and interim recertifications, transfers, inspections, abatements, and other program activities.
  • Notify internal teams when recertification appointments need to be scheduled.
  • Guide voucher holders through the recertification process by explaining required documentation and next steps.
  • Advise applicants of their intake status and respond to landlord and tenant inquiries.
  • Explain rent calculation processes and how individual rent amounts are determined.
  • Respond to property owners and managers regarding rent reasonableness and rent adjustment questions.
  • Explain Housing Assistance Payment (HAP) contract terminations and the steps required for reinstatement.
  • Enter data and case notes into internal systems.
  • Direct non-program-related inquiries to the appropriate department.
  • Perform additional duties as assigned by the Supervisor.

QUALIFICATIONS:

  • Bilingual (Spanish) required.
  • High school diploma or GED required
  • Minimum of one (1) year of customer service or related experience required.
  • One to two years of college, business, or technical school, or equivalent experience preferred.
  • Previous experience in a high-volume inbound call center or customer service environment supporting a demanding customer population preferred.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

Ref: #562-Joule Staffing - Edison

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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