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Inbound Call Center Jobs in Utah (NOW HIRING)

Cafe Rio

Inbound Representative

West Valley, UT · On-site

$15.50/hr

Inbound Representative Job Code 10005 Starts at $15.50 per hour Cafe Rio is hiring part-time and full-time Inbound Customer Service Representatives at our Call Center! We are looking for self ...

ASCENSUS

Call Center Representative

Salt Lake City, UT · Remote

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 9:00 am to 5:30 ...

Ascensus

Call Center Representative

Magna, UT · On-site

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 9:00 am to 5:30 ...

New

Cafe Rio Mexican Grill

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio Mexican Grill

Inbound To Go

UT · On-site

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · On-site

$23/hr

High School diploma or GED or equivalent required. * 2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred.

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · On-site

$16.25 - $21.50/hr

High School diploma or GED or equivalent required. * 2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred.

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · Remote

$16.25 - $21.50/hr

High School diploma or GED or equivalent required. * 2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred.

SmithRx

Patient Access Specialist (Inbound)

Lehi, UT · Remote

$16.25 - $21.50/hr

High School diploma or GED or equivalent required. * 2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred.

SmithRx

Patient Access Specialist (Inbound)

Tooele, UT · Remote

$16.25 - $21.50/hr

High School diploma or GED or equivalent required. * 2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred.

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All JobsInbound Call Center JobsInbound Call Center Jobs in Utah

Inbound Call Center information

See Utah salary details

$11

$15

$21

How much do inbound call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for inbound call center in Utah is $15.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are the most commonly searched types of Inbound Call Center jobs in Utah?

The most popular types of Inbound Call Center jobs in Utah are:

What are popular job titles related to Inbound Call Center jobs in Utah?

For Inbound Call Center jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Utah look for?

The top searched job categories for Inbound Call Center jobs in Utah are:

What cities in Utah are hiring for Inbound Call Center jobs?

Cities in Utah with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 13% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $32,819 per year, or $15.8 per hour.

Call Center Representative

Platinum Dental Services

American Fork, UT • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Description:

Join Platinum Dental as a Call Center Representative - Your Path to a Rewarding Career! 


Why You’ll Love Working with Us: 

  • Comprehensive Health Insurance: Medical, Dental, and Vision coverage (available for full-time employees, over 30 hours per week). 
  • 401K Plan: Secure your financial future. 
  • Paid Time Off: Achieve work-life balance with PTO. 
  • Paid Holidays: Enjoy paid holidays throughout the year. 
  • Monthly Performance Bonuses: Rewarding your dedication and success. 

Compensation: 

$15-$18 per hour


About the Role:

Schedule: Flexible schedule options including weekends. 

Platinum Dental is seeking a Call Center Representatives to join our growing team! You will answer phone calls for various office locations, help patients with concerns, and schedule their 6-month hygiene appointments.


Why Join Platinum Dental?

Platinum Dental is rapidly expanding, adding new locations and hiring new doctors, creating a need for many new team members. We believe in having a team that truly loves to serve their patients. Our patients are the driving force, and we strive for teamwork and clinical excellence to ensure an exceptional experience for them. If you thrive in a dynamic and evolving environment, and are driven by goals, we want you on our team. 

At Platinum Dental, we believe in continuous learning, growth, and evolution. This role offers a great opportunity for those looking to stay long-term and grow within our company. We need dedicated individuals like you to create a strong patient experience. 


Ready to Join Our Team? 

If you're looking to make a meaningful impact and grow with a supportive team, join Platinum Dental as a Call Center Representative. Your path to a fulfilling and rewarding career starts here. 


Apply Now! 

Requirements:

Key Responsibilities:

  • Appointment Scheduling: Contact and schedule appointments for our patients. 
  • Customer Support: Answer incoming calls and assist patients with their concerns. 
  • Efficient Navigation: Navigate through multiple computer programs simultaneously. 

Skills and Qualifications:

  • Computer Proficiency: Strong foundation in computer navigation skills. 
  • Communication Skills: Excellent verbal and written communication skills. 
  • Ambition and Self-Motivation: Strong sense of ambition, self-motivation, and self-discipline. 
  • Telephone Etiquette: Good telephone etiquette and exceptional customer service skills. 
  • Organizational Skills: Exceptional organizational skills. 
  • Bilingual: Spanish preferred but not required. 
Platinum Dental Services logo

About Platinum Dental Services

Sourced by ZipRecruiter

Our mission at Platinum Dental Services is to empower dentists to maintain their independence while providing quality, comprehensive dental care to their patients. We strive to provide our customers with the resources, capital, and connections they need to grow and succeed while maintaining the autonomy of their practice. We are committed to delivering exceptional service, fostering innovation, and creating a positive, collaborative atmosphere. With so many products entering the dental software space, committing to any dental software and set of features can be overwhelming at best. Our business professionals at Platinum Dental Services know the best products for your practice’s needs. If your main goal is to increase cash flow, amplify workflow efficiency, manage multiple locations, enhance patient care, grow referral business, or differentiate yourself in the marketplace we can recommend a product to fit your unique needs.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Heber City, UT, US

View All Platinum Dental Services Jobs