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Inbound Call Center Jobs in Utah (NOW HIRING)

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an ...

Call Center Agent

Salt Lake City, UT · On-site

$16/hr

  • Retirement

Call Center Representatives manage both inbound and outbound phone traffic, are responsible for setting window and door consultations, and directing incoming calls to the appropriate department. Call ...

Call Center Agent

Salt Lake City, UT · On-site

$16/hr

  • Retirement

Call Center Representatives manage both inbound and outbound phone traffic, are responsible for setting window and door consultations, and directing incoming calls to the appropriate department. Call ...

Call Center Team Lead

Salt Lake City, UT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The purpose of our Call Center Team Lead is to coach, support, manage, lead and add strength to the Call Center team as they help to manage and oversee both inbound and outbound efforts to drive ...

Call Center Team Lead

Salt Lake City, UT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The purpose of our Call Center Team Lead is to coach, support, manage, lead and add strength to the Call Center team as they help to manage and oversee both inbound and outbound efforts to drive ...

Call Center Director

Lehi, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proven experience within a call center or high-volume inbound communications environment across multiple channels (phone, AI, email, chat, social). * Strong ability to identify, coach, and measure ...

Call Center Director

Lehi, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proven experience within a call center or high-volume inbound communications environment across multiple channels (phone, AI, email, chat, social). * Strong ability to identify, coach, and measure ...

Call Center Director

Lehi, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proven experience within a call center or high-volume inbound communications environment across multiple channels (phone, AI, email, chat, social). * Strong ability to identify, coach, and measure ...

Call Center Director

Lehi, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Proven experience within a call center or high‑volume inbound communications environment across multiple channels (phone, AI, email, chat, social). * Strong ability to identify, coach, and measure ...

Call Center Agent

Springville, UT · On-site

$13.75 - $18.25/hr

High school degree or GED with at least 1 year of call center experience, or equivalent combination of education and experience in inbound direct sales call center environment desirable. SKILLS AND ...

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Call Center Representative

West Valley City, UT · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... inbound and outbound telephone discussions. The CCE's primary responsibility is to resolve customer inquiries and delinquency, communicate information including regulatory and mandatory topics, enter ...

French Speaking Customer Service, Call Center

Pleasant Grove, UT · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Call Center Representative assists ASEA distributors and customers on inbound and outbound phone calls. This position will resolve problems, answer inquiries, and act as an information source for ...

Showing results 21-40

Inbound Call Center information

See Utah salary details

$11

$15

$21

How much do inbound call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for inbound call center in Utah is $15.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What are the most commonly searched types of Inbound Call Center jobs in Utah?

The most popular types of Inbound Call Center jobs in Utah are:

What are popular job titles related to Inbound Call Center jobs in Utah?

For Inbound Call Center jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Inbound Call Center jobs?

Cities in Utah with the most Inbound Call Center job openings:

Infographic showing various Inbound Call Center job openings in Utah as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,819 per year, or $15.8 per hour.

Call Center Agent

Riverton Chevrolet

South Jordan, UT • On-site

$14.25 - $18.75/hr

Other

Re-posted 17 days ago


Job description

Call Center Agent

Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You will be an integral part in helping drive traffic to the dealership. Call center experience is required. Immediate training and ongoing support are provided. If you consider yourself a "go-getter" we want to hear from you! Please apply! Job Responsibilities

  • Handling both inbound and outbound scripted calls to current Riverton Chevrolet customers
  • Answering customer questions and addressing concerns with honesty and accuracy
  • Updating CRM with customer information

Qualifications/Requirements

  • Confident and professional phone manner
  • Strong record of positive customer satisfaction results
  • Self-motivated, persuasive, and upbeat personality is a MUST!
  • Coachable and trainable
  • Must be flexible and able to work between the hours of 7:00 AM to 6:00 PM

Additional Information Pay is hourly base pay + bonuses + benefits + paid training and more

Closing Remarks Riverton Chevy is a family owned company and is well known for having the highest paid BDC in all of Utah. We hire good people, and train the talent. If you have experience with calls and want to work at a company that pays well, and treats you like a person instead of a number, then you should apply.