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Inbound Associate Jobs in Trenton, MI (NOW HIRING)

Warehouse Associate

Romulus, MI · On-site

$18 - $20/hr

Warehouse Associate Supervisor: Branch Manager The focus and responsibilities of this position are ... Receive inbound / outbound freight and stage appropriately. * Stage pallets for outbound routes in ...

Warehouse Associate 3PL - First Shift

Flat Rock, MI · On-site

$14.75 - $17.50/hr

Warehouse Associate Keystone Automotive Operations, Inc. is currently looking to hire a Warehouse ... Receiving and putting away inbound product to designated location * Pulling correct product from ...

Warehouse Associate

Livonia, MI · On-site

$15 - $17.75/hr

The Warehouse Associate is responsible for performing warehouse related functions of handling ... Performs inbound/ outbound freight handling, shipping, receiving, and order fulfillment.

Warehouse Associate

Livonia, MI · On-site

$15 - $17.75/hr

The Warehouse Associate is responsible for performing warehouse related functions of handling ... Performs inbound/ outbound freight handling, shipping, receiving, and order fulfillment.

Warehouse Associate

Livonia, MI · On-site

$15 - $17.75/hr

The Warehouse Associate is responsible for performing warehouse related functions of handling ... Performs inbound/ outbound freight handling, shipping, receiving, and order fulfillment.

Warehouse Associate at Keystone Automotive Operations Join the LKQ Family! We're looking for ... Inbound Processing: Receive shipments and stock inventory in designated warehouse locations

Mon-Fri; 5am to completion Role Summary As a Warehouse Associate at Keystone Automotive Operations ... Inbound Processing: Receive shipments and stock inventory in designated warehouse locations

Presort Associate 1 Join our team and earn $16.00per hour! Pitney Bowes is now hiring for Direct ... * Assist with inbound and outbound processing of mail &/or packages. * Remain informed of ...

Receive and put away inbound product to designated location. * Pick/pull correct product from the appropriate locations and delivering to staging area/delivery truck. * Operate a manual/powered ...

Receive and put away inbound product to designated location. * Pick/pull correct product from the appropriate locations and delivering to staging area/delivery truck. * Operate a manual/powered ...

Receive and put away inbound product to designated location. * Pick/pull correct product from the appropriate locations and delivering to staging area/delivery truck. * Operate a manual/powered ...

Z-Dock-associate ll

Romulus, MI · On-site

$15.50 - $18.25/hr

Receive, transport and stock inbound products from manufacturing facilities and suppliers; including but not limited to physical lifting, movement by powered and manual lift and material handling ...

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Inbound Associate information

See Trenton, MI salary details

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How much do inbound associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for inbound associate in Trenton, MI is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.31 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Trenton, MI are hiring for Inbound Associate jobs?

Cities near Trenton, MI with the most Inbound Associate job openings:

Material Handler I - Inbound

O'Reilly Auto Parts

Belleville, MI • On-site

$15.75 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


O'Reilly Auto Parts rating

5.2

Company rating: 5.2 out of 10

Based on 1,901 frontline employees who took The Breakroom Quiz

567th of 738 rated retailers


Job description

Warehouse Associate

Performs distribution center material handling duties that support functions such as; Inbound, Outbound, Returns, Ocomm, City Counter, and Acquisitions operations within the distribution center. Responsible for processing and moving merchandise while maintaining inventory accuracy, productivity, quality, and safety standards.

Essential Job Functions
  • Receive, unload, inspect, sort, stock, pick, pack, stage, and ship merchandise accurately and efficiently.
  • Match item numbers, quantities, manifests, freight bills, and shipping documentation with physical merchandise.
  • Process inbound shipments, outbound orders, store returns, warranty merchandise, acquisitions inventory, and vendor return according to O'Reilly policy.
  • Operate RF scanners, handheld devices, voice-picking systems, warehouse management systems (WMS), and other warehouse technology as required.
  • Properly store and retrieve merchandise from floor locations, shelving, racking systems, and reserve storage areas.
  • Load and unload trailers, containers, route trucks, and freight shipments while ensuring merchandise is secured and protected from damage.
  • Maintain inventory accuracy through proper scanning, labeling, auditing, staging, and discrepancy resolution procedures.
  • Rebox, relabel, sort, and prepare merchandise for shipment or inventory placement as needed.
  • Process warranty merchandise, batteries, recalls, non-stock items, unsaleable merchandise, and vendor return goods according to O'Reilly policy.
  • Follow established procedures for hazardous material handling and disposal in accordance with O'Reilly safety standards and regulatory requirements.
  • Maintain productivity and accuracy standards while completing assigned warehouse tasks and operational workflows.
  • Keep work areas organized, clean, and free of safety hazards.
  • Identify unsafe conditions or practices and report concerns to leadership promptly.
  • Maintain compliance with O'Reilly policies, operational procedures, and quality standards.
  • Perform all other duties as assigned.
Skills/Education/Experience Required:
  • Ability to accurately match numerical and alphabetical information.
  • Follows established operational, safety, and quality procedures.
  • Maintain safe work environment, including but not limited to safely lifting, moving, and handling merchandise.
  • Willingness to learn warehouse systems, RF technology, and operational processes.
Desired:
  • Experience working in a fast-paced warehouse environment.
  • Prior experience handling automotive parts or related merchandise.
  • Experience operating warehouse management systems (WMS), RF scanners, or voice-picking equipment.
  • Experience working within productivity, quality, or performance-driven environments.
  • Proficiency in one or more additional languages.

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option, and provide your requested accommodation, and position details.


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