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Inbound Associate Jobs in Roy, WA (NOW HIRING)

About the Role As a Receiving Associate , you will review and process inbound freight documentation, verify shipment information, enter freight data into TMW Transportation Management System (TMS ...

Receiving Associate

Tacoma, WA · On-site

$20.50 - $30.80/hr

About the Role As a Receiving Associate , you will review and process inbound freight documentation, verify shipment information, enter freight data into TMW Transportation Management System (TMS ...

Warehouse Associate

Centralia, WA · On-site

$700 - $900/wk

Audits inbound and outbound pallets of freight * Performs pre-shift checks of equipment * Product ... associates, and 60,000 carriers. We have capabilities in freight management, warehouse and ...

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

We want the right Warehouse Associate to join us at Ryder and work in the Safest Supply Chain ... Load and unload inbound/outbound trailers. Ensure all scanning is completed correctly. Help train ...

Parts Associate

Tacoma, WA · On-site

$23 - $28/hr

Position Summary The Parts Associate is responsible for supporting the daily warehouse and ... Receive, inspect, and verify all inbound shipments for accuracy, damage, and completeness * Unload ...

Parts Associate

Tacoma, WA · On-site

$23 - $28/hr

Description Position Summary The Parts Associate is responsible for supporting the daily warehouse ... Receive, inspect, and verify all inbound shipments for accuracy, damage, and completeness * Unload ...

Warehouse Associate 7400 45th St Ct E, Fife, WA 98424, United States About Odyssey Logistics ... stage inbound and outbound freight accurately and efficiently. o Inspect freight for damages ...

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Inbound Associate information

See Roy, WA salary details

$9

$18

$30

How much do inbound associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for inbound associate in Roy, WA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What cities near Roy, WA are hiring for Inbound Associate jobs? Cities near Roy, WA with the most Inbound Associate job openings:

$20.50 - $30.80/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Receiving Associate - Swing ShiftCarlile Transportation | Tacoma, WA$20.50 - $30.80 per Hour + $2.00 Swing Shift DifferentialJoin a Team That Keeps Freight Moving

Carlile Transportation is seeking a detail-oriented, dependable, and customer-focused Receiving Associate to join our Tacoma team. This role plays a vital part in supporting freight operations by receiving, processing, auditing, and documenting inbound shipments to ensure freight moves accurately and efficiently throughout our transportation network.

This opportunity is ideal for candidates with experience in shipping and receiving, warehouse operations, transportation, logistics, freight processing, inventory control, data entry, customer service, or administrative support who thrive in a fast-paced environment where accuracy, teamwork, and problem-solving are essential.

If you're looking for a stable career with a leading transportation and logistics company that values safety, operational excellence, and employee growth, we'd like to hear from you.


About the Role

As a Receiving Associate, you will review and process inbound freight documentation, verify shipment information, enter freight data into TMW Transportation Management System (TMS), and provide operational support to ensure shipments are routed, tracked, and billed accurately.

This role offers a unique blend of administrative, logistics, warehouse, customer service, and freight operations responsibilities, making it an excellent opportunity for someone interested in building a career within the transportation and supply chain industry.


What You'll DoFreight Receiving & Documentation
  • Review and process incoming freight paperwork and shipping documentation.
  • Verify consignee information, billing requirements, freight descriptions, PO numbers, piece counts, weights, and dimensions.
  • Review hazardous materials (HazMat) documentation for completeness and accuracy.
  • Ensure all receiving documentation is complete and properly signed.
  • Identify, research, and resolve shipment discrepancies.
Transportation Systems & Data Entry
  • Accurately enter shipment information into TMW Transportation Management System.
  • Maintain detailed freight and shipment records.
  • Perform high-volume data entry while maintaining exceptional accuracy.
  • Conduct quality reviews and make necessary corrections before billing.
Customer Service & Communication
  • Communicate professionally with customers, drivers, operations personnel, and internal departments.
  • Schedule receiving appointments via phone and email.
  • Resolve freight exceptions, missing freight, documentation issues, and shipment discrepancies.
  • Deliver exceptional customer service in a fast-paced logistics environment.
Warehouse & Logistics Support
  • Assist with freight processing and shipment tracking.
  • Scan and image freight documentation using company systems.
  • Support operational workflows and freight movement activities.
  • Verify shipment weights, dimensions, and freight information.
Equipment Operation
  • Operate handheld scanners and warehouse technology systems.
  • Safely operate forklifts and material-handling equipment as needed.
  • Consolidate freight onto pallets when required.
  • Assist with dock and warehouse activities supporting daily operations.
Safety & Teamwork
  • Follow all Health, Safety, Security, and Environmental (HSSE) policies and procedures.
  • Maintain a safe, organized, and productive work environment.
  • Collaborate with cross-functional teams to improve operational efficiency and service quality.
  • Support department goals and additional assignments as needed.

Qualifications
  • High School Diploma or GED required.
  • 1-2 years of experience in shipping and receiving, warehouse operations, transportation, logistics, freight operations, administrative support, data entry, customer service, or a related field.
  • Experience in the transportation, trucking, logistics, freight, warehouse, distribution, or supply chain industry preferred.
  • Familiarity with Transportation Management Systems (TMS), Warehouse Management Systems (WMS), TMW, or similar logistics software.
  • Experience processing Bills of Lading (BOLs), freight documentation, shipment records, and HazMat paperwork preferred.
  • Experience using handheld scanners, warehouse technology, inventory management systems, and freight tracking software is a plus.
  • Forklift experience and experience working in a dock, terminal, warehouse, or distribution center environment preferred.
  • Strong attention to detail with the ability to maintain accuracy in a high-volume, fast-paced environment.
  • Excellent organizational, multitasking, problem-solving, and time-management skills.
  • Strong verbal and written communication skills with a commitment to providing exceptional customer service.
  • Ability to work both independently and collaboratively within a team environment.
  • Reliable attendance, strong work ethic, and commitment to workplace safety and operational excellence.

Compensation & BenefitsCompetitive Pay
  • $20.50 - $30.80 per hour, depending on experience and qualifications
  • Additional $2.00 per hour Swing Shift Differential
Health & Wellness
  • Medical, Dental, and Vision Insurance
  • Employer-paid Life Insurance
  • Employer-paid AD&D Coverage
  • Short-Term and Long-Term Disability Benefits
Retirement Savings
  • 401(k) with 4% Company Match
Paid Time Off
  • 2 Weeks of Vacation Annually
  • 7 Paid Company Holidays
  • 7 Days of Sick Leave Annually
Education & Career Growth
  • Up to $5,250 annually in tax-free educational assistance
  • Career advancement opportunities within transportation and logistics
Additional Perks
  • Annual Boot Reimbursement
  • Supportive Team Environment
  • Stable Long-Term Career Opportunity

Why Carlile Transportation?

Carlile Transportation is a recognized leader in transportation, logistics, and supply chain solutions throughout the Pacific Northwest and Alaska. Our success is built on a commitment to safety, customer service, teamwork, and operational excellence.

When you join Carlile, you become part of a team dedicated to keeping freight moving and supporting the communities and businesses that depend on reliable transportation services every day.

Ready to build your future with Carlile Transportation? Apply today.


Equal Opportunity Employer

Carlile Transportation is an Equal Opportunity Employer, Affirmative Action Employer, and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic protected by law.

Carlile Transportation participates in E-Verify and maintains a drug-free workplace.

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