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Inbound Associate Jobs in Red Oak, TX (NOW HIRING)

Warehouse Associate

Dallas, TX · On-site

$16 - $19/hr

Job Summary The Warehouse Associate is responsible for loading and unloading deliveries ... Load and unload inbound/outbound deliveries * Document and properly label inbound inventory in AX

Fulfillment Associate

Dallas, TX · On-site

$16 - $19/hr

The Associate will check containers for damage, and confirm correct items and quantities are ... ensure inbound and outbound shipments are correct and defect-free. Responsibilities: * Ensuring ...

Warehouse Associate

Dallas, TX · On-site

$16 - $19/hr

Job Summary The Warehouse Associate is responsible for loading and unloading deliveries ... Load and unload inbound/outbound deliveries * Document and properly label inbound inventory in AX

Warehouse Associate

Dallas, TX · On-site

$15.75 - $18.75/hr

Job Summary The Warehouse Associate is responsible for loading and unloading deliveries ... Load and unload inbound/outbound deliveries * Document and properly label inbound inventory in AX

Warehouse Associate

Dallas, TX · On-site

$15.75 - $18.75/hr

Job Summary The Warehouse Associate is responsible for loading and unloading deliveries ... Load and unload inbound/outbound deliveries * Document and properly label inbound inventory in AX

Be Seen First

What We're Looking For We are seeking reliable and hardworking Warehouse Associates to join our ... Accurately pack, load, and unload trailers for inbound and outbound shipments * Utilize RF scanners ...

Warehouse Associate

Grand Prairie, TX · On-site

$22.80 - $26.40/hr

We are looking for a detail-oriented Warehouse Associate to support daily logistics and operational ... Respond to inbound calls or inquiries related to logistics, orders, and operational support needs.

New

Position Summary We are searching for a Warehouse Associate to support our client's warehouse ... Complete log sheets and handle inbound shipments * Verify supplier returns and enter order receipts

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Inbound Associate information

See Red Oak, TX salary details

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How much do inbound associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for inbound associate in Red Oak, TX is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What cities near Red Oak, TX are hiring for Inbound Associate jobs? Cities near Red Oak, TX with the most Inbound Associate job openings:

Warehouse Associate

SHI International

Dallas, TX • On-site

$16 - $19/hr

Other

Medical, Dental, Vision, Retirement

Re-posted yesterday


Job description

About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.
Job Summary
The Warehouse Associate is responsible for loading and unloading deliveries, documenting inventory, organizing stock, and verifying orders for stocking and shipping. This role involves processing orders in the shipping system, creating packing slips and labels, packing orders to standards, and building and wrapping palletized shipments. The ideal candidate will follow safety procedures, maintain a clean workspace, and ensure all client information is handled in accordance with ISO 27001 requirements while demonstrating adaptability, attention to detail, and effective communication skills.
Role Description
  • Load and unload inbound/outbound deliveries
  • Document and properly label inbound inventory in AX
  • Organize stock and packages for receipt of completed purchase orders (PO)
  • Verify orders and receipts for stocking and shipping
  • Process orders in our shipping system
  • Create packing slips and shipping labels
  • Pack orders to our customer's standards and company ISO quality policies
  • Help to build and wrap palletized shipments (single/palletized)
  • Follow safety procedures and maintain a clean, organized workspace
  • Ensure all client-related information and documentation is handled in accordance with ISO 27001 requirements
Behaviors and Competencies
  • Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace.
  • Following Instructions: Can demonstrate a willingness to follow instructions and complete assigned tasks as directed.
  • Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned.
  • Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned.
  • Initiative: Can demonstrate a willingness to take on new tasks and responsibilities when assigned.
  • Professionalism: Can demonstrate a willingness to adhere to workplace norms and expectations.
  • Multi-Tasking: Can demonstrate a willingness to take on multiple tasks and responsibilities when assigned.
  • Communication: Can communicate simple ideas and information clearly.
Skill Level Requirements
  • The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Basic
  • Proficiency in using AX & WAX Packship for managing warehouse operations and logistics - Basic
  • Proficiency in operating industrial power equipment such as standup forklifts, electric pallet jacks, and stock pickers - Basic
Other Requirements
  • Completed High School Diploma required
  • Ability to work weekends and flexible hours
  • Ability to stoop, bend, kneel and squat for extended periods of time
  • Ability to move or lift up to 50 lbs

The estimated hourly pay range for this position is $17.00 - $22.00 plus a quarterly bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

SHI International logo

About SHI International

Sourced by ZipRecruiter

SHI International, located in Somerset, NJ, US, is a global provider of technology products and services. Operating in the Information Technology and Services industry, SHI offers comprehensive IT solutions ranging from software and hardware procurement, deployment planning, cloud-based services, IT asset management, and more to a diverse client base. Founded in 1989 by Thai Lee, the company has grown exponentially, amassing a deep pool of expertise and earning recognition as one of North America's top 15 largest IT solutions providers. Driven by a mission to help customers select, deploy, and manage technologies that drive productivity, profitability, and innovation, SHI cherishes its reputation as a cost-effective, customer-centric technology partner.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Somerset, NJ, US

Year founded

1989