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Inbound Associate Jobs in Reading, PA (NOW HIRING)

Knitting Associate

Mohnton, PA · On-site

$16 - $17/hr

Oversee Inbound and Outbound shipments, including yarn, fabric, and parts. * Partner with Knitting Operations Manager on prepping and fulfilling orders: palletize rolls, create labels, assist with ...

Knitting Associate

Mohnton, PA · On-site

$16 - $17/hr

Oversee Inbound and Outbound shipments, including yarn, fabric, and parts. * Partner with Knitting Operations Manager on prepping and fulfilling orders: palletize rolls, create labels, assist with ...

Material Handler

Lebanon, PA · On-site

$18.45/hr

... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ... Responsible for checking all inbound and outbound products. Ensures products are free of damage and ...

Material Handler

Lebanon, PA · On-site

$18.45/hr

... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ... Responsible for checking all inbound and outbound products. Ensures products are free of damage and ...

Material Handler

Lebanon, PA · On-site

$18.45/hr

... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ... Responsible for checking all inbound and outbound products. Ensures products are free of damage and ...

Material Handler

Lebanon, PA · On-site

$18.45/hr

... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ... Responsible for checking all inbound and outbound products. Ensures products are free of damage and ...

... associates, including paid holidays and vacation - 401(k) with generous company match - Tuition ... Responsible for checking all inbound and outbound products. Ensures products are free of damage and ...

Transportation Dispatch Clerk

Allentown, PA · On-site

$15.75 - $21.75/hr

Reviewing documentation of all inbound backhaul and 3rd party paperwork to ensure all PO's have ... Proficiency in English (written and verbal) to effectively communicate with associates and ...

Transportation Dispatch Clerk

Allentown, PA · On-site

$15.75 - $21.75/hr

Reviewing documentation of all inbound backhaul and 3rd party paperwork to ensure all PO's have ... Proficiency in English (written and verbal) to effectively communicate with associates and ...

... inbound calls when necessary to handle call volume and as part of ongoing training - Assist with ... Associate's degree preferred. - Some sales or customer service experience required - Must have ...

... inbound calls when necessary to handle call volume and as part of ongoing training - Assist with ... Associate's degree preferred. - Some sales or customer service experience required - Must have ...

... inbound calls when necessary to handle call volume and as part of ongoing training - Assist with ... Associate's degree preferred. - Some sales or customer service experience required - Must have ...

... inbound calls when necessary to handle call volume and as part of ongoing training - Assist with ... Associate's degree preferred. - Some sales or customer service experience required - Must have ...

... inbound calls when necessary to handle call volume and as part of ongoing training - Assist with ... Associate's degree preferred. - Some sales or customer service experience required - Must have ...

... inbound calls when necessary to handle call volume and as part of ongoing training - Assist with ... Associate's degree preferred. - Some sales or customer service experience required - Must have ...

Packing Lead

Shoemakersville, PA · On-site

$18.50 - $21.50/hr

Packing - working along with inbound and outbound teams.) Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: * Excellent ...

Showing results 41-60

Inbound Associate information

See Reading, PA salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for inbound associate in Reading, PA is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.46 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Reading, PA are hiring for Inbound Associate jobs?

Cities near Reading, PA with the most Inbound Associate job openings:

Knitting Associate

Buck Mason

Mohnton, PA • On-site

$16 - $17/hr

Full-time

Re-posted 15 days ago


Job description

Responsibilities:
  • Work directly with Knitting Operations Manager and Knitting Lead to maintain deadlines for production and development
  • Support the knitting team with machine set-up: cylinder changes, needle setup, yarn racking, knit downs
  • Run and monitor fabric production; partner with Knitting Lead to maintain quality, and to troubleshoot and correct any defects
  • Mill Maintenance: keep workspace clear of fiber and dust, clean the machines as needed
  • Collaborate with knitting team in running fabric tests and building fabric spec sheets
  • Oversee Inbound and Outbound shipments, including yarn, fabric, and parts.
  • Partner with Knitting Operations Manager on prepping and fulfilling orders: palletize rolls, create labels, assist with loading
  • Monitor and track inventory of yarn and machine parts/supplies
Job knowledge, skills, and abilities:
  • Has technical knowledge of yarn fibers, knit structures, and finished fabrics
  • Has technical knowledge of knitting and mechanics
  • Understands how to operate knitting machines and troubleshoot (fixing press offs, jams, re-needling, and re-camming, etc.)
  • Strong mechanical and electrical aptitude and ability in repairing and maintaining machines
  • Ability to review and log manuals, samples, specifications
  • Good interpersonal skills and the ability to multi-task in a fast-paced environment
  • Basic mathematical skills

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.