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Inbound Associate Jobs in Berwick, PA (NOW HIRING)

Tailored Brands

Seasonal Inbound Employee

Jenkins, PA · On-site

$14.25 - $16.25/hr

Seasonal Staff for Tuxedo Inbound Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company ...

Tailored Brands

Seasonal Inbound Employee

Jenkins, PA · On-site

$14.25 - $16.25/hr

Seasonal Staff for Tuxedo Inbound Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company ...

Niagara Bottling LLC

Inventory Kitting Associate

Hazleton, PA · On-site

$15.75 - $19.75/hr

Coordinates with all involved parties to ensure accurate inbound receipts, intercompany transfers ... Associate's Degree Certification/License: * Required: N/A * Preferred: Forklift certification ...

Geisinger

Distribution Center Associate

Elysburg, PA · On-site

$2/hr

Schedules inbound and outbound freight to comply with Distribution Center operations and capacities ... Join Us as a Distribution Center Associate. Help power the behindthescenes operations that keep ...

USCS

SHIPPING AND RECEIVING ASSOCIATE - 2ND SHIFT

Hazleton, PA · On-site

$16.75 - $19.50/hr

The Job Details: • Communicate effectively with carriers and other contacts regarding the inbound ... Center Associate and Security Guard when needed including overseeing the complete check in and ...

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Inbound Associate information

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How much do inbound associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for inbound associate in Berwick, PA is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.46 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Berwick, PA are hiring for Inbound Associate jobs?

Cities near Berwick, PA with the most Inbound Associate job openings:

Inbound Associate jobs near you

Seasonal Inbound Employee

Tailored Brands

Jenkins, PA • On-site

$14.25 - $16.25/hr

Full-time

Posted 18 days ago

Tailored Brands rating

6.8

Company rating: 6.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

27th of 104 rated fashion retailers

Job description

Seasonal Staff for Tuxedo Inbound
Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce sites. The company's brands include Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion. At Tailored Brands, we value differences and know they make us better. We are always working to make our Company a more diverse, equitable and inclusive place to work.
About the Job
Perform all tasks involved in the processing of rental tuxedos inbound and outbound. This includes breaking down and separating used tuxedo garments, scanning and bagging, cleaning and re-bagging shoes. Receiving, scanning, auditing, inspecting and putting away garments from cleaners, as well as shoes, and accessories. Pull tuxedo orders, ensure quality control, matching, and bag finished products. Follow standard work methods and practice safe work habits to ensure production is as efficient and safe as possible.
What You'll Do | Key Accountabilities
  • Performs work as assigned by department supervisor
  • Breaking down and separating garments from used tuxedos
  • Scanning and bagging garments to be sent to cleaners
  • Cleaning and re-bagging shoes
  • Receiving, auditing, and inspecting of garments returned from cleaners
  • Scanning, measuring out-seams and sleeves, sorting and sizing of garments returned from cleaners
  • Restock garments returned from cleaners as well as accessories for re-use
  • Put away clean shoes for re-use
  • Pull tuxedo orders to include coat, pants, shirts, shoes and accessories.
  • Ensure quality control measures on outgoing tuxedo orders
  • Matching garments and shoes on new rental orders
  • Bag finished product and label destination
  • Maintain a clean and safe work environment
  • All staff are expected to be available to work in all areas of production
  • Performs other related duties and assignments as required

Skills & Experience
  • 18 years of age or older
  • Must be able to work in Distribution Center and work in all areas of tuxedo production
  • Have the ability to learn to read and understand picking tickets
  • Have the ability to learn to and use R/F (Radio Frequency) Scanner
  • The ability to work independently, as well as in a team environment
  • Must be customer oriented
  • The ability to learn new skills and follow directions
  • Must be detail and deadline oriented
  • Must be able to work overtime during peak season
  • Must be able to work Saturdays as needed
  • Must be able to lift 30 to 50lbs (some tasks may require repetitive lifting of 30 to 50 lbs.)
  • Good communication skills
  • Basic math, counting, and problem-solving skills
  • Ability to learn basic computer skills
  • Enjoy working in a fast-paced environment

Reporting - Working Relationships
Reports directly to Tuxedo Management.
Work Environment, Physical & Mental Demands
• Continuously standing, walking, sitting, reaching and working overhead, climbing, balancing, stooping, bending, kneeling, squatting, stretching, crouching, and crawling
• Frequent use of hands and fingers for grasping, reaching, pulling, and pushing
• Frequent use of ladders and/or lift equipment
• Frequently lifting and/or moving up to 50 pounds or more
ENVIRONMENTWORKING CONDITIONS
This position is in a warehouse setting environment and physical requirements include but may not be limited to good hand/eye coordination, continuous walking, standing, stooping, bending, reaching overhead and repetitive lifting up to 50 lbs. for long periods of time.

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