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Inbound Associate Jobs in Naperville, IL (NOW HIRING)

Claire's

Receiving Associate

Elgin, IL · On-site

$20/hr

Description The Receiving Associate is responsible for the organization, input and maintenance of all inbound cargo receipts and information. Key Responsibilities: • Product Picking: Pull and ...

Managed Staffing

Warehouse Associate

Woodridge, IL · On-site

$18 - $19/hr

Seeking Warehouse Associates to support day-to-day operations at our Woodridge, IL distribution ... Receive inbound stock and process materials to the correct storage areas * Stock and rotate ...

MANN+HUMMEL

Customer Service Associate

Hanover Park, IL · On-site

$14.25 - $19.75/hr

Customer Service Associate Location: Louisa, US, 23093 Hanover Park, US, 60133 Date: Jul 8, 2026 ... Receives and monitors inbound orders from customers * Accurately keys customer orders into Sage and ...

Verstela

Warehouse General | 1st shift | $18.00

Joliet, IL

$15.50 - $18.50/hr

As a Warehouse Associate, you'll play an important role in daily warehouse operations by unloading inbound shipments, pulling customer orders, loading outbound trucks, and maintaining inventory ...

NSK America Corp

Warehouse Associate

Hoffman Estates, IL · On-site

$21 - $24/hr

Summary: We are looking for a seasoned Warehouse Associate to join our team! Located in Hoffman ... Receive inbound shipments and repairs * Abide by all company safety expectations * Contribute ideas ...

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All JobsInbound Associate JobsInbound Associate Jobs in Naperville, IL

Inbound Associate information

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$27

How much do inbound associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for inbound associate in Naperville, IL is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.18 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Naperville, IL are hiring for Inbound Associate jobs?

Cities near Naperville, IL with the most Inbound Associate job openings:

Inbound Associate jobs near you

Warehouse Associate

Michelin North America

Channahon, IL • On-site

$21.93/hr

Other

Posted 20 days ago

Michelin North America rating

8.3

Company rating: 8.3 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

67th of 543 rated manufacturers

Job description

Warehouse Associate

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

Job Description: Warehouse Associate - Beyond Road Distribution Centers

WE ARE A MEMBER OF THE MICHELIN GROUP

We serve the material handling, construction, agriculture and powersport industries by manufacturing and distributing off-the-road tires, wheels, rubber tracks and track systems.

WAREHOUSE ASSOCIATE - ROLE MISSION

* Support the Distribution Center Management in accomplishing distribution center productivity goals.

* Responsibilities include receiving/shipping product, production assembly, inventory management, cost control, safety, quality, and team effectiveness.

WAREHOUSE ASSOCIATE - KEY RESPONSIBILITIES

* Safe and efficient inbound/outbound transportation of product to assigned location.

* Verify inbound/outbound shipments are accurate/free of damage, report quality variances.

* Monitor warehouse equipment and perform preventative maintenance to mitigate product defects or machine malfunction.

* Utilize scanner to record and track accurate inventory levels.

* Support general warehouse operations by assisting with inbound/outbound/assembly process as required.

* Engage in cycle counting activities to maintain accurate inventory levels, assist in physical inventories.

* Develop skillset of warehouse & assembly associate via cross-training opportunities.

* Operate all equipment in a safe and efficient manner following prescribed standard work procedures, comply with OSHA and MSDS standards.

* Report to Team Leader immediately issues on available stock, material that does not meet quality standards, safety concerns/potential hazards, equipment maintenance.

Note to applicant:

Schedule: A typical work week will beMonday - Friday, with occasional Saturdays.For working hours, shifts: 8:30am - 5:00pm. (8 hours)

Job Requirements: The job requires some manual tasks (10% - 25% of daily load), computer skills (to use warehouse management devices) and forklift and standing reach truck experience preferred.

Physical requirements: regular bending, crouching, squatting, and reaching movements, lifting product of weights up to 75 pounds with assistance, standing for prolonged periods.

Starting rate of pay: $21.93/hr.

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com.

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

What Michelin North America employees say

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About Michelin North America

Sourced by ZipRecruiter

Michelin North America, based in Greenville, South Carolina, US, is a significant player in the automotive industry with a celebrated history dating back to 1907. The subsidiary of the France-based Michelin Group, its official website can be found at michelinman.com. The company's core product offerings span from car tires, truck tires, motorcycle tires, bicycle tires, to aviation and even agricultural tires. Beyond this, they also produce travel assistance services and solutions to enhance mobility. Upholding the Michelin Group's mission, Michelin North America is dedicated to enhancing its clients' mobility, sustainably; designing and distributing tires and services that support all kinds of transportation needs.

Company size

10,000+ Employees

Headquarters location

Greenville, SC, US

Year founded

1950

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