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Inbound Associate Jobs in Moraga, CA (NOW HIRING)

Sunday Inc

Fulfillment Associate

Redwood City, CA · On-site

$70K - $75K/yr

What to Expect We're looking for a Fulfillment Associate to join our Fleet Operations team and ... Organize and communicate inbound shipments for a seamless experience for internal employees

Lucid Motors

Delivery Associate

Millbrae, CA · On-site

$19.75 - $23/hr

As a Delivery Associate , your primary responsibility will be to successfully facilitate the ... Utilize Salesforce to document essential details such as inbound/outbound activity, information ...

Lucid Motors

Delivery Associate

Millbrae, CA · On-site

$19.75 - $23/hr

As a Delivery Associate , your primary responsibility will be to successfully facilitate the ... Utilize Salesforce to document essential details such as inbound/outbound activity, information ...

Lucid Motors

Delivery Associate

Millbrae, CA · On-site

$19.75 - $23/hr

As a Delivery Associate , your primary responsibility will be to successfully facilitate the ... Utilize Salesforce to document essential details such as inbound/outbound activity, information ...

Saks

Merchandising Operations Associate

San Francisco, CA · On-site

$19.61 - $24.51/hr

... inbound / outbound freight • Fulfillment, packing and shipping of online and store customer ... Associates must work a flexible schedule based on business need, which will include evenings ...

Sysco Corporation

Inbound Team Lead

Union City, CA · On-site

$27/hr

For information on Sysco's Benefits, please visit JOB SUMMARY The team leader is responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers ...

Amazon

Partnerships Associate

San Francisco, CA

Twitch is looking for a knowledgeable Partnerships Associate to identify, evaluate and develop high ... First, you'll manage Twitch's inbound creator program, identifying creators who are gaining ...

STELLE ATHLETICA INC

Warehouse Associate

Hayward, CA · On-site

$21 - $25/hr

The opportunity We are hiring full-time warehouse associates to handle loading/unloading, sorting ... Receive, inspect, and verify inbound quantities. * Perform inventory checks, part-number ...

Sysco

Inbound Team Lead

San Francisco, CA · On-site

$27/hr

For information on Sysco's Benefits, please visit JOB SUMMARY The team leader is responsible for providing daily leadership, direction, and support to packing associates, line feeders and stackers ...

Amazon

Partnerships Associate

San Francisco, CA · On-site

Twitch is looking for a knowledgeable Partnerships Associate to identify, evaluate and develop high ... First, you'll manage Twitch's inbound creator program, identifying creators who are gaining ...

Peet's

Warehouse Associate II (2PM-10:30PM)

Alameda, CA · On-site

$18.50 - $22/hr

... inbound process, and inventory control. * Proactively communicate with the lead & the supervisor ... Assists in associate relations through regular department or pre-shift meetings; maintains on-going ...

TBC Corporation

DC Associate I

Benicia, CA · On-site

$20 - $22/hr

Our DC Associate will perform operational activities within Distribution Center warehouse to ... Inspect inbound for OSD (overages and shortages) * Pick and stage product * Load truck(s)

TBC Corporation

DC Associate I

Benicia, CA · On-site

$20 - $22/hr

Our DC Associate will perform operational activities within Distribution Center warehouse to ... Inspect inbound for OSD (overages and shortages) * Pick and stage product * Load truck(s)

Peet's Coffee

Warehouse Associate II (2PM-10:30PM)

Alameda, CA · On-site

$18.25 - $21.50/hr

... inbound process, and inventory control. * Proactively communicate with the lead & the supervisor ... Assists in associate relations through regular department or pre- shift meetings; maintains on ...

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All JobsInbound Associate JobsInbound Associate Jobs in Moraga, CA

Inbound Associate information

See Moraga, CA salary details

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How much do inbound associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for inbound associate in Moraga, CA is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.43 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Moraga, CA are hiring for Inbound Associate jobs?

Cities near Moraga, CA with the most Inbound Associate job openings:

Inbound Associate jobs near you

Associate Director, Product Management - Marketplace

PubMatic

Redwood City, CA • On-site

$285K - $298K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description

Must have: Experience in Programmatic Advertising
PubMatic is the leading AI-powered ad tech company delivering measurable advertising performance through an intelligent, unified platform that connects buyers, publishers, data partners, and commerce media across CTV, mobile app, and omnichannel environments.
About the Role:
We're seeking an Associate Director, Product Management, Monetization with programmatic advertising experience to join our growing team in Redwood City on a hybrid schedule. The Associate Director is responsible for driving and implementing product strategy for our SSP monetization capabilities within our Marketplace Demand product team. We are looking for an individual passionate about innovation and problem-solving who can own one of the core charters within our Monetization organization.
This is an exciting opportunity to:
  1. Own a mission-critical product charter at scale. PubMatic is one of the world's largest independent supply-side platforms (SSPs), and we're looking for an Associate Director of Product to lead a core area within our Monetization organization.
  2. Drive the systems that power our marketplace. You'll define the strategy and roadmap for products that govern how billions of bids flow through our platform, including bid throttling, traffic shaping, PMP optimization, and QPS management.
  3. Work at the intersection of programmatic advertising and applied AI. This role offers a rare opportunity to combine deep ad-tech expertise with machine learning innovation, helping shape the next generation of traffic optimization models and preparing the platform for an agentic, GenAI-powered future.
  4. Lead with visibility and influence. You'll partner closely with Engineering and Data Science leaders, present strategy and roadmap updates to executives, and represent PubMatic at industry events and forums.
  5. Solve internet-scale performance challenges. PubMatic processes more than 12 million inbound queries per second across 150+ demand partners. The platform makes routing and optimization decisions in under 10 milliseconds, creating unique opportunities to build high-impact, real-time systems at massive scale.

What You'll Do:
In this role, you will balance ongoing new feature development with the modernization of our existing technology to support our next-gen machine learning models for QPS management/traffic shaping. The ideal candidate has experience managing product delivery for platforms with dependencies across multiple teams, and is energized by solving challenges in an ecosystem being reshaped by GenAI-based industry disruption. You will own the vision, strategy, design, and execution for your area of our product portfolio:
  • Define and own the product strategy, roadmap, and execution plan for monetization products - including outbound bid throttling for DSPs, inbound traffic shaping, and PMP / deal-level optimization.
  • Own the roadmap for QPS management, including the next generation of ML products designed to drive better monetization and infrastructure efficiency.
  • Identify and implement AI/ML-driven solutions to advance our machine learning models, and help define the next generation of traffic-shaping ML.
  • Support all aspects of product success - identifying product opportunities, gathering requirements, defining specifications and key metrics - working closely with engineering, data science, commercial teams, and product marketing to ensure goals are met.
  • Perform competitive analysis and use the insights gained to drive prioritization decisions.
  • Build and communicate a clear product roadmap to clients, internal teams, and company executives, and represent the team with key industry peers across relevant industry forums.
  • Collaborate with stakeholders to determine feature prioritization and manage the development backlog, defining and tracking KPIs to refine strategy and execution.

We'd love for you to have:
  • 8+ years of product management experience, preferably in Ad Tech.
  • Recent experience working with DSPs, SSPs, or other programmatic platforms within the digital media space, spanning web, mobile, and connected TV.
  • Familiarity with the OpenRTB protocol and more general technical concepts such as APIs.
  • Experience with ML-driven products - such as traffic shaping, bidding optimization, or QPS management - is a strong plus.
  • Bachelor's degree in a relevant field; MBA or advanced degree preferred.
  • Strong interpersonal skills and a proven leadership track record.
  • A fast learner, curious problem solver, and team player.
  • Exceptional client communication and interaction skills, including the ability to communicate with client and business teams to gather and validate
  • Experience working in media trading desks and agencies is a plus.

Additional Information
Return to Office: PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days "in office" and 2 days "working remotely") that is intended to maximize collaboration, innovation, and productivity among teams and across functions.
Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and fully stocked pantries plus in-office catered lunches 5 days per week.
Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don't just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
About PubMatic
PubMatic is one of the world's leading scaled digital advertising platforms, offering more transparent advertising solutions to publishers, media buyers, commerce companies and data owners, allowing them to harness the power and potential of the open internet to drive better business outcomes. Founded in 2006 with the vision that data-driven decisioning would be the future of digital advertising, we enable content creators to run a more profitable advertising business, which in turn allows them to invest back into the multi-screen and multi-format content that consumers demand.
#LI-HYBRID
Compensation Disclosure
In accordance with applicable law, the below salary range provided is PubMatic's reasonable estimate of the total compensation for this role. New hires and current team members are typically compensated toward the middle of our pay range. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary PubMatic also offers a bonus, restricted stock units, and a competitive benefits package.
Total Compensation Range
$190,000-$220,000 USD

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