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Inbound Associate Jobs in Montgomery, IL (NOW HIRING)

OmniCable

Distribution Center Associate

Carol Stream, IL · On-site

$17 - $19.75/hr

Distribution Center Associate/Warehouse Associate | OmniCable The shift for this position is M-F 12 ... Inspect inbound stock for quality, count, and type. Ensure purchase order, packing slip and bill of ...

Waste Management , Inc.

Warehouse Associate

Aurora, IL · On-site

$18.84/hr

Warehouse Associate Needed Pay is: $18.84/hr. + OT Shift: Mon - Fri, 7a - 3:30p Job Summary: Under ... Unloads, inspects, and reports status of inbound inventory receipts * Uses computer systems to ...

Point Global Logistics

Warehouse Associate

Glendale Heights, IL · On-site

$16.25 - $19.25/hr

... Associate reporting directly to the Warehouse Supervisor of the company the Warehouse Associate ... Load and unload inbound and outbound trucks * Receive drivers for deliveries and pickups, including ...

Pasona NA

Operation Support Associate

Itasca, IL · On-site

$28 - $30/hr

Associate degree in business, operations, logistics, or related field. * Minimum 1 year of ... Collect and organize inbound/outbound warehouse documentation and upload into DocuWare.

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All JobsInbound Associate JobsInbound Associate Jobs in Montgomery, IL

Inbound Associate information

See Montgomery, IL salary details

$8

$17

$27

How much do inbound associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for inbound associate in Montgomery, IL is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.13 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Montgomery, IL are hiring for Inbound Associate jobs?

Cities near Montgomery, IL with the most Inbound Associate job openings:

Inbound Associate jobs near you

Warehouse Associate Needed in Fast Growing Company

The Fresh Factory

Bolingbrook, IL

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 13 hours ago

Job description

About Us

At the Fresh Factory, we’ve built a platform to accelerate the growth of disruptive food and beverage brands. We are vertically integrated from the farm to the shelf and offer services above and beyond traditional manufacturing, becoming a trusted growth partner. We bring deep expertise in fresh, clean-label, and plant-based products—what we believe to be the future of food. In addition, we run the Fresh Start mentorship program to help prepare emerging brands to go to market.

Role:

We are seeking a motivated, detail-oriented Warehouse Associate to support daily warehouse and material flow operations at our Downers Grove and Bolingbrook (Crossroads) facilities. This role is responsible for managing inbound and outbound materials, ensuring inventory accuracy, supporting production, and maintaining an organized, efficient warehouse environment.

Responsibilities:

  • Pick, verify, and prepare orders for outbound shipment
  • Receive, weigh, log, and label incoming materials and outbound freight
  • Inspect incoming raw materials to ensure compliance with food quality specifications
  • Maintain a clean, organized, and safe warehouse environment
  • Supply production with the required raw materials and packaging
  • Transfer finished goods into appropriate storage locations
  • Coordinate with inbound and outbound carriers to minimize loading and unloading time
  • Prepare Bills of Lading and required shipping documentation
  • Accurately enter system transactions related to:
    • Shipping and receiving
    • Scrap tracking
    • Finished goods creation
    • Production supply
    • Cycle counts

Qualifications:

  • Strong attention to detail and problem-solving ability
  • Previous warehouse experience with high computer literacy
  • Ability to work independently and as part of a team
  • Valid forklift certification (required)
  • English fluency required; conversational Spanish a plus
  • Reliable, punctual, and safety-focused

Physical requirements:

  • Ability to lift and move up to 50 lbs
  • Operate pallet jacks and material handling equipment
  • Ability to read and follow written and verbal instructions
  • Ability to stand and walk for most of the workday

Benefits:

We offer competitive pay; Medical, Dental, Vision, voluntary coverage (STD, LTD, Life); an Employee Assistance Program (EAP); holiday pay, and a culture of trust and growth opportunities for our employees.