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Inbound Associate Jobs in Lebanon, TN (NOW HIRING)

Client Care Associate

Brentwood, TN · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Care Associates to join our Client Services team. This role is responsible for delivering ... Receive and manage inbound phone calls from clients, caregivers, and prospective clients. * Build ...

Client Care Associate

Brentwood, TN · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Care Associates to join our Client Services team. This role is responsible for delivering ... Receive and manage inbound phone calls from clients, caregivers, and prospective clients. * Build ...

Support Flex Associate

Gallatin, TN · On-site

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support Flex Associate The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise ...

Warehouse Receiving Associate

Brentwood, TN · On-site

$15.25 - $18/hr

The Warehouse Associate is responsible for performing a variety of tasks related to receiving ... Receive and unload inbound shipments, confirming counts against purchase orders and packing slips.

RV Sales Associate

Lebanon, TN · On-site

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for high-energy, driven Sales Associates to join our team and take ownership of the ... Respond to inbound leads quickly and consistently * Generate new business through phone outreach ...

RV Sales Associate

Lebanon, TN · On-site

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for high-energy, driven Sales Associates to join our team and take ownership of the ... Respond to inbound leads quickly and consistently * Generate new business through phone outreach ...

RV Sales Associate

Lebanon, TN · On-site

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for high-energy, driven Sales Associates to join our team and take ownership of the ... Respond to inbound leads quickly and consistently * Generate new business through phone outreach ...

RV Sales Associate

Lebanon, TN · On-site

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for high-energy, driven Sales Associates to join our team and take ownership of the ... Respond to inbound leads quickly and consistently * Generate new business through phone outreach ...

Senior Associate, Supply

La Vergne, TN

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Summary The Senior Associate, Warehouse Operations applies broad knowledge to ensure the ... Should resolve inbound discrepancies by initiating communication with external suppliers and ...

RV Sales Associate

Lebanon, TN

$70K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for high-energy, driven Sales Associates to join our team and take ownership of the ... Respond to inbound leads quickly and consistently * Generate new business through phone outreach ...

Senior Associate, Supply

La Vergne, TN

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Summary The Senior Associate, Warehouse Operations applies broad knowledge to ensure the ... Should resolve inbound discrepancies by initiating communication with external suppliers and ...

Senior Associate, Supply

La Vergne, TN · On-site

$22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Summary The Senior Associate, Warehouse Operations applies broad knowledge to ensure the ... Should resolve inbound discrepancies by initiating communication with external suppliers and ...

Showing results 41-60

Inbound Associate information

See Lebanon, TN salary details

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$26

How much do inbound associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for inbound associate in Lebanon, TN is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are the most commonly searched types of Inbound jobs in Lebanon, TN?

The most popular types of Inbound jobs in Lebanon, TN are:

What cities near Lebanon, TN are hiring for Inbound Associate jobs?

Cities near Lebanon, TN with the most Inbound Associate job openings:

Associate Commercial Insurance Producer

Shamrock Trading Corporation

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Shamrock Trading Corporation rating

9.1

Company rating: 9.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

About Shamrock Trading Corporation
RTS is part of Shamrock Trading Corporation, a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology.
Shamrock's mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Our Nashville office is located near the Cool Springs Galleria in Franklin, offering food, shopping, fitness and a short commute to downtown Franklin and Nashville. Impressive views from our office and a winning culture make Shamrock a great place to work in Nashville!
Why You'll Love Working Here
Our award-winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America's 2025 "Most Loved Workplaces" by Newsweek.
At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long-term career here. Shamrock also offers a premier set of benefits for employees and their families:
  • Training and Development: Ongoing training and professional development opportunities, a Freight Immersion Training (FIT) Program for sales employees entering the transportation industry and a LEAD Program for aspiring leaders
  • Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
  • Financial: Generous company 401(k) contributions and employee stock ownership after one year
  • Work-Life Balance: Competitive PTO and fully paid time off opportunities to volunteer within your community

About the Role
Shamrock Trading Corporation and RTS Insurance Solutions Inc. are looking for an Associate Producer to join our dynamic Commercial Truck Insurance team. The Associate Producer will be responsible for quoting, binding, and managing 1-2 truck accounts (new and renewal business), generating new business through outbound prospecting, and supporting field producers with ancillary coverages. The ideal candidate will have a sales background, exceptional relationship-building skills, the drive to meet and exceed sales targets and a proactive commitment to staying informed on industry trends, emerging risks and competitive offerings to provide clients with the most relevant advice and services.
What You'll Do
  • Quote, present, and bind new and renewal 1-2 truck commercial auto accounts
  • Generate new business through outbound prospecting, referrals, and inbound leads
  • Cross-sell additional solutions, including Non-Trucking Liability & Physical Damage, Workers' Compensation (where applicable), Ancillary coverages & other business units (Fuel, Factoring, Equipment Finance)
  • Serve as primary contact for small fleet accounts, handling service inquiries and renewals
  • Ensure accurate coverage placement aligned with client needs
  • Maintain strong relationships through timely communication and follow-up
  • Assist producers with ancillary coverage quoting and submissions
  • Prepare and submit applications to carriers for small fleet accounts
  • Ensure accuracy in coverage, limits, and endorsements prior to binding
  • Document all activity and maintain compliance within agency CRM systems
  • Maintain consistent daily outbound activity and pipeline development
  • Demonstrate strong close ratios on inbound and referred opportunities
  • Uphold high standards in underwriting accuracy and documentation
  • Communicate professionally with clients, teammates, and carrier partners

What You'll Bring
  • 1-3 years of experience in sales, insurance or business development
  • Active state insurance producer license (or ability to obtain quickly)
  • Strong communication skills with the ability to explain coverage clearly and confidently
  • Comfortable with high-volume calls, prospecting, and closing
  • Highly organized with strong attention to detail and follow-through
  • Self-motivated, goal-driven, and eager to grow into a full Producer role
  • Experience in commercial trucking insurance is a plus

Apply Today!
We're so excited to connect with you! If you want to work with forward-thinking people in an award-winning culture, submit your application today.
#LI-KG1 #LI-Onsite #rts
Having trouble submitting your application? Contact us at Recruiting@shamrocktradingcorp.com for support.

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