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Inbound Associate Jobs in Manchester, TN (NOW HIRING)

Ross Stores

Area Supervisor

Tullahoma, TN · On-site

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores, Inc

Area Supervisor

Tullahoma, TN

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Tullahoma, TN

Treats all Customers, Associates, and other leaders with respect. * Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special ...

Ross Stores

Area Supervisor

Tullahoma, TN · On-site

Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy ... Responsible for receipt of all non-merchandise inbound deliveries (i.e signs, supplies, special ...

CFC Recycling

Metal Logistic Dispatcher

Tullahoma, TN · On-site

$28K - $36K/yr

Schedule inbound and outbound shipments of ferrous and non-ferrous materials. * Coordinate truck ... Qualifications * * Associate's or Bachelor's degree in Supply Chain, Logistics, Business ...

CFC Recycling

Metal Logistic Dispatcher

Tullahoma, TN · On-site

$21 - $23/hr

Schedule inbound and outbound shipments of ferrous and non-ferrous materials. * Coordinate truck ... Qualifications * * Associate's or Bachelor's degree in Supply Chain, Logistics, Business ...

All JobsInbound Associate JobsInbound Associate Jobs in Manchester, TN

Inbound Associate information

See Manchester, TN salary details

$7

$14

$23

How much do inbound associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for inbound associate in Manchester, TN is $14.66, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $16.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What cities near Manchester, TN are hiring for Inbound Associate jobs?

Cities near Manchester, TN with the most Inbound Associate job openings:

Inbound Associate jobs near you

Shipping & Receiving Supervisor

Little Leaf Farms

Manchester, TN

Full-time

Re-posted 21 days ago

Job description

Description

  • Supervises and leads subordinates (1st & 2nd shipping/receiving team members, etc.) 
  • Establishes shipping/receiving team member schedules to cover business needs. 
  • Monitors and approves shipping/receiving team member daily time punches. 
  • Ships and receives all product and materials accurately as required. 
  • Updates status of inbound and outbound orders in ERP system. 
  • Uses software to track, check, prioritize and ship orders. 
  • Manages all important documents such as advanced shipping notice, pick slips, bills of lading, purchase orders, etc. 
  • Audits Red Zone entries for accuracy and FSQA audit requirements. 
  • Directs the flow of shipping packages from preparation to shipment. Inbound goods to dry storage and parcel shipments to proper destinations. 
  • Inspects labels, barcodes and other features of completed orders. 
  • Controls labor budget of the shipping/receiving department. 
  • Collaborates with logistics, operations & sales, and other managers/supervisors to optimize processes. 
  • Resolves issues regarding shipped orders. 
  • Partners with QC department on processing RMA's. 
  • Manages recyclable program and inbound/outbound pallet processing. 
  • Ensures compliance to legal regulations and company policies. 
  • Reports to management on activities and issues. 
  • Documents best practice. 
  • Performs other related duties as required or assigned.  

Requirements

  • 3 Years minimum of shipping/receiving experience. 
  • Associates degree required, Bachelor's degree preferred.  
  • Working knowledge of ERP/MRP systems, and Microsoft Office (Outlook, Excel, Word, etc.). 
  • High attention to detail essential with ability to work independently with minimal supervision in a busy environment. 
  • High attention to internal and external customer needs. 
  • Good written and oral communication skills, 
  • High attention to company's health & safety rules. 
  • Supervisory experience is an asset. 
  • Ability to multitask and assist production team when required. 

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