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Inbound Associate Jobs in Alsip, IL (NOW HIRING)

PeopleShare

Warehouse Associate

Joliet, IL

$20.75/hr

Warehouse Associate | $20.75/hr | Immediate Openings | Elwood, IL Pay: $20.75 per hour Location ... Process inbound and outbound shipments * Assist with shipping and receiving activities * Perform ...

New

Fronius USA

Warehouse Associate

Portage, IN · On-site

$14.75 - $17.50/hr

Perform basic material handling tasks, to include receiving and shipping products, inspection of inbound materials, order picking, internal movement of materials * Follow safety and health ...

IKEA

Warehouse Associate

Joliet, IL · On-site

$16 - $18.75/hr

Effectively unload and handle inbound/outbound goods. Secure merchandise properly to allow for safe movement through the distribution center. Contribute to the overall warehouse operations goals ...

Fronius

Warehouse Associate

Portage, IN

$14.75 - $17.50/hr

The General Logistics employee is responsible for such duties as receiving and shipping products, inspection of inbound materials, order picking, and internal movement of materials. This position ...

Fronius International GmbH

Warehouse Associate

Portage, IN · On-site

$14.75 - $17.50/hr

The General Logistics employee is responsible for such duties as receiving and shipping products, inspection of inbound materials, order picking, and internal movement of materials. This position ...

Fronius International GmbH

Warehouse Associate

Portage, IN · On-site

$14.75 - $17.50/hr

The General Logistics employee is responsible for such duties as receiving and shipping products, inspection of inbound materials, order picking, and internal movement of materials. This position ...

Armaninollp

Marketing Associate

Chicago, IL · Hybrid

The Marketing Associate will be a key player in supporting the firm's strategic go-to-market ... inbound (email and webinars), events, website, social, PPC, display, etc.) from initial request ...

Camfil USA

Warehouse Associate - Addison

Addison, IL · On-site

$16 - $19/hr

Advertised Job Title Warehouse Associate - Addison Vacancy No VN1006 Employment Type Full-Time ... Unloading palletized and loose filters from inbound vendors and putting stock away * Fabrication of ...

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Inbound Associate information

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How much do inbound associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for inbound associate in Alsip, IL is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What cities near Alsip, IL are hiring for Inbound Associate jobs? Cities near Alsip, IL with the most Inbound Associate job openings:
Inbound Associate jobs near you

Customer Service Representative, Associate

Lawson Products

Chicago, IL • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Customer Service Representative, Associate
City: Chicago
State/Province: IL
Country: United States
Division: Corporate
Job ID: 14191
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
Responsibilities:
  • Responds to a minimum of 40 calls per day in an inbound call center.
  • Maintain a strong performance against established key performance indicators.
  • Input and modify customer orders in SAP system.
  • Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
  • Track order shipments and provide proof of delivery upon request.
  • Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
  • Process document requests.
  • Process credit and debit memo requests that fall within department policy.
  • Answer common product questions as first line of response.
  • Resolve transactional discrepancies and customer complaints.
  • Other duties as assigned.

Qualifications & Requirements:
  • High School Diploma or GED.
  • Minimum 1 year experience in an inbound call center, preferred.
  • Effective verbal and written communication skills.
  • Basic computer skills and the ability to navigate company internal and external websites.
  • Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
  • Basic maintenance, repair and operational (MRO) product knowledge is preferred.
  • SAP experience, a plus.
  • Possesses entry-level problem solving skills.
  • Previous manufacturing/distribution and sales experience a plus.
  • Ability to maintain customer-focus and multi-task in a fast-paced environment.

The hourly rate for this role is $21.50.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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