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Inbound Associate Jobs in Ohio (NOW HIRING)

Dal-Tile

Warehouse Associate - FT

Cincinnati, OH · On-site

$14.42 - $18.26/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

TQL

Carrier Services Associate

Cincinnati, OH · On-site

$17.50/hr

As a Carrier Services Associate for TQL, you'll be a critical link between our customers ... for general inbound phone calls and emails. We'll teach you how to assess each inquiry and ...

Core-Mark

Warehouse Associate - Day Stocker

Newark, OH · On-site

$16.50/hr

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Dal-Tile

Warehouse Associate - (FT)

Independence, OH · On-site

$35K - $44K/yr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - (FT)

Brooklyn Heights, OH · On-site

$35K - $44K/yr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - (FT)

Brooklyn Heights, OH · On-site

$30K - $38K/yr

As the Warehouse Associate , we need someone who will own a variety of material handling duties ... Performs receiving duties such as receiving and unloading inbound material, processing inbound ...

AdeptAg

Shipping and Receiving Associate

Oberlin, OH · On-site

$15 - $20/hr

The Role The Shipping and Receiving Associate unloads, inspects, and logs inbound shipments, pulls and packages customer orders, and keeps warehouse inventory accurate and organized. This role ...

AdeptAG

Shipping and Receiving Associate

Oberlin, OH

$15 - $20/hr

The Role The Shipping and Receiving Associate unloads, inspects, and logs inbound shipments, pulls and packages customer orders, and keeps warehouse inventory accurate and organized. This role ...

AdeptAG

Shipping and Receiving Associate

Oberlin, OH · On-site

$15 - $20/hr

The Role The Shipping and Receiving Associate unloads, inspects, and logs inbound shipments, pulls and packages customer orders, and keeps warehouse inventory accurate and organized. This role ...

Central Transport

SR Inbound Supervisor

Toledo, OH

$60K - $75K/yr

An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: * Oversee inbound operations on the terminal's dock * This includes the process of unloading ...

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Inbound Associate information

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in Ohio?

The most popular types of Inbound jobs in Ohio are:

What cities in Ohio are hiring for Inbound Associate jobs?

Cities in Ohio with the most Inbound Associate job openings:

Inbound Associate jobs near you

Warehouse Associate - FT

Dal-Tile

Cincinnati, OH • On-site

$14.42 - $18.26/hr

Full-time

Re-posted 8 days ago

Daltile rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

136th of 540 rated manufacturers

Job description

Dal-Tile is currently seeking an exceptional Warehouse Associate to join our TEAM! As a Warehouse Associate, we need someone who will own a variety of material handling duties, including receiving, loading/unloading materials, pulling/assembling customer orders, and conducting inventory checks. This position involves the daily use of forklifts and/or cranes.
 
Expected base pay rates for the role will be between $14.42 and $18.26 per hour at the commencement of employment. Compensation and range may vary by location. Final base pay is determined based on job-related factors such as work location, skills, experience, education, and training, consistent with applicable state and local laws. Base pay is one component of the total compensation package, which may also include incentive compensation, commissions (if applicable), discretionary bonuses, short- and long-term incentives, and company-sponsored benefits.
 
Primary Objective:
Performs a variety of material handling duties associated with the warehouse.
 
Primary Function and Scope:
  • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
  • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
  • Operates crane forklift equipment.
  • Maintains a clean and organized facility by sweeping, removing trash, and performing general office maintenance, etc.
  • May wait on customers and prepare sales slips.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
  • Performs other related duties as required.
 
Experience and Knowledge Required:
  • High School diploma or equivalent experience.
  • Certified Forklift Operator.
  • Crane Forklift experience+.
  • 1+ years of previous warehouse experience preferred.
 
Competencies:
Basic math skills, organization skills, customer service skills, fluency in English, detail-oriented, and safety-conscious
 
Other Pertinent Job Information:
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be required to safely lift to 70 lbs. Tile boxes or other materials that weigh over 36 inches or more than 70 lbs. require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

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