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In Store Shopper Jobs in Springfield, IL (NOW HIRING)

Kroger

Online Grocery Pick-Up Clerk

Taylorville, IL

$14.25 - $17/hr

In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders. Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons ...

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All JobsIn Store Shopper JobsIn Store Shopper Jobs in Springfield, IL

In Store Shopper information

See Springfield, IL salary details

$5

$17

$27

How much do in store shopper jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for in store shopper in Springfield, IL is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $18.12 per hour, depending on experience, location, and employer.

How to get hired as a personal shopper?

To get hired as a personal shopper, candidates should have strong customer service skills, retail experience, and knowledge of products or fashion. Many employers require a high school diploma or equivalent and may conduct interviews or skills assessments. Familiarity with point-of-sale systems and a flexible schedule can also improve chances of employment.

What is the role of an in-store shopper?

An in-store shopper is responsible for selecting and purchasing products on behalf of customers, often working for grocery or retail delivery services. They follow specific shopping lists, ensure product quality, and may use mobile apps or scanners to complete transactions efficiently.

Is in-store shopper hard?

In-store shoppers are responsible for selecting and packing items for customers, which can involve physical activity like standing, walking, and lifting. The job requires attention to detail and efficiency but is generally considered manageable with proper training and organization.

What are In Store Shoppers?

In Store Shoppers are retail employees responsible for selecting and packing groceries or merchandise for customers who place orders online or through a store's app. They navigate the store aisles, pick the best quality items, and ensure that orders are accurate and complete. In Store Shoppers play a key role in fulfilling online shopping requests and supporting curbside pickup or delivery services. Their work helps provide convenience for customers who prefer not to shop in person.

What's the easiest retail job to get?

The easiest retail job to get is often an entry-level position such as a cashier or store associate, which typically requires minimal experience and may have flexible scheduling. These roles usually involve basic customer service, stocking, and checkout tasks, making them accessible for many job seekers.

What is the difference between In Store Shopper vs Retail Associate?

AspectIn Store ShopperRetail Associate
CredentialsNo formal certifications requiredHigh school diploma often preferred
Work EnvironmentShopping stores, warehouses, or distribution centersRetail stores, customer service areas
Employer & IndustryRetail chains, grocery stores, e-commerce fulfillmentRetail stores, department stores, supermarkets
Job FocusPicking and packing online orders, shopping assistanceAssisting customers, stocking shelves, sales

In Store Shoppers primarily focus on selecting and packing online orders or assisting customers within retail environments, often working behind the scenes. Retail Associates have broader roles involving direct customer service, sales, and store operations. Both roles are essential in retail, but In Store Shoppers typically have less direct customer interaction and require minimal certifications.

What are some common challenges faced by In Store Shoppers and how can they be managed?

In Store Shoppers often face challenges such as locating hard-to-find items, managing multiple orders simultaneously, and meeting tight deadlines to ensure timely delivery. Staying organized, communicating proactively with customers about substitutions, and having a strong knowledge of store layout can help manage these challenges. Many teams provide training and support to help shoppers improve efficiency and customer satisfaction, creating a collaborative and fast-paced work environment.

What are the key skills and qualifications needed to thrive as an In Store Shopper, and why are they important?

To thrive as an In Store Shopper, you need strong attention to detail, time management, and a good knowledge of grocery products, usually supported by a high school diploma or equivalent. Familiarity with mobile order fulfillment apps, handheld scanners, and inventory management systems is often required. Excellent customer service, communication, and problem-solving skills help build positive shopping experiences and resolve issues efficiently. These abilities are vital for ensuring accurate order fulfillment, customer satisfaction, and smooth store operations in a fast-paced retail environment.
What are popular job titles related to In Store Shopper jobs in Springfield, IL? For In Store Shopper jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching In Store Shopper jobs in Springfield, IL look for? The top searched job categories for In Store Shopper jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for In Store Shopper jobs? Cities near Springfield, IL with the most In Store Shopper job openings:
In Store Shopper jobs near you
Online Grocery Pick-Up Clerk

Online Grocery Pick-Up Clerk

Kroger

Taylorville, IL

$14.25 - $17/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Job description

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills

 
Desired Previous Experience:
  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Essential Job Functions:

       Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

       In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.

       Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

       In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

       E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.

       Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

       Adhere to local, state, and federal laws, food safety procedures, and company guidelines.

       Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

       Read and follow directions given in the note section

       Ensure quality and freshness of all items chosen

       Communicate with customers via a portable phone and respond to calls in a professional and timely manner

       Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

       Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

       Process the orders through the point of sale (POS) system

       Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

       Maintain organization and cleanliness of staging areas and equipment

       Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

       Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

       Perform required opening and closing procedures

       Assist in training new e-Commerce team members

       Meet/exceed productivity standards

       Ability to work cooperatively in high paced and sometimes stressful environment.

       Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

       Ability to act with honesty and integrity regarding customer and business information.

       Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

       Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

       Must be able to perform the essential job functions of this position with or without reasonable accommodation.

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